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Ratings and reviews

#461 of 505 Dessert in London
RATINGS
Food
Service
Value

Details

PRICE RANGE
$17 - $28
CUISINES
Mediterranean, European, Cafe
Special Diets
Vegetarian Friendly, Vegan Options
View all details
meals, features
Reviews (95)
Filter reviews
89 results
Traveler rating
50
13
9
8
9
Traveler type
Time of year
LanguageEnglish
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Traveler rating
50
13
9
8
9
Show reviews that mention
All reviews cake chicken spanish latte opposite harrods plates were cleared our waiter lovely waitress food was amazing strawberry mouth
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Reviewed March 26, 2021

Just went for a coffee and ended up with an amazing Spanish Latte, what a treat!! I have to go back for some berry cheesecake, I can't wait they all look delicious. Thanks guys!!

Date of visit: March 2021
Helpful?
Reviewed February 23, 2021

I can’t believe how beautiful these cafes are. As well as the cutest packaging for their take away coffee. Obviously I would have loved to sit in, but due to Covid, I had to get a take away, but I still got to experience the...exceptional customer service and delicious coffee!More

Date of visit: February 2021
Helpful?
Reviewed January 31, 2021

Love EL&N hans place - the staff are always lovely and smiley, I have been several times and always had good service. The cafe is a bit on the pricy side however if you are looking to treat yourself then this is 100% the place...to go especially if you want to try something unique and a bit different. My favourite items are: Red Velvet Cake, Mixed Berry cake, pink cookies, Pistachio Cookies, Turkish Coffee and the Charcoal Latte. So happy these guys are still doing take out in Lockdown.More

Date of visit: January 2021
Helpful?2  
Reviewed December 10, 2020

Very cool and cosy place. Had pink waffle with chicken and rose latte and absolutely loved it 😍 The waiter Fabiana was really nice and friendly 😇More

Date of visit: December 2020
Helpful?
Sarah F, Marketing at EL&N London, responded to this reviewResponded January 4, 2021

Dear Anessa, Thanks for leaving us such a wonderful review! It is great to hear about your amazing experience at EL&N. Our company values put guest satisfaction as a top priority, and we love hearing about the amazing service our guests receive. Have you checked...More

Reviewed December 4, 2020 via mobile

The manager welcomed us very nicely . Got a table at the back but it took some time for someone to come and take the order. I ordered the golden latte and the pina colada which were so good . I also ordered the sweet...chappati and it was just paratha with three dips . I then ordered a Coca Cola and after asking three times finally my coke arrived . The service and lack of communication makes it imperfect .More

Date of visit: December 2020
Helpful?1  
Sarah F, Marketing at EL&N London, responded to this reviewResponded January 4, 2021

Dear Poshnosh26, We are sorry to hear about your recent visit to EL&N. We’d like to learn more about your situation and what exactly happened. Please drop us an email to hr@elnlondon.co.uk and we will get back to you promptly. We look forward to hearing...More

Reviewed November 27, 2020 via mobile

Lovely cake shop for a treat , love the food and friendly staff not cheap but very nice opposite HarrodsMore

Date of visit: November 2020
Helpful?
Sarah F, Marketing at EL&N London, responded to this reviewResponded January 4, 2021

Dear MrsRs-TravelBlog, Thanks for leaving us such a wonderful review! It is great to hear about your amazing experience at EL&N. Our company values put guest satisfaction as a top priority, and we love hearing about the amazing service our guests receive. Have you checked...More

Reviewed October 31, 2020

Met a colleague at EL&N in Hans Crescent, Knightsbridge, for a coffee and piece of cake before a business meeting at Harrods which is directly opposite. It is rather unique with the flower adored walls, pink carousel ponies and 'Love Heart' sweet decorated booths. A...great cafe menu and amazing cakes. I had a latte and a piece of carrot cake... (My Latte was £3.70 and Cake was £7.50). Both were very good. Service was 'okay' but a little inconsistent. I can certainly recommend EL&N to anyone who loves their cake... I'll be back.More

Date of visit: October 2020
Helpful?2  
sarahfB2845MY, Marketing at EL&N London, responded to this reviewResponded November 6, 2020

Dear Robert, Thanks for leaving us such a wonderful review! It is great to hear about your amazing experience at EL&N. Our company values put guest satisfaction as a top priority, and we love hearing about the amazing service our guests receive. Have you checked...More

Reviewed October 26, 2020

Always intrigued by the very elaborate façade of this place, my partner and I decided to pop in for a slice of cake and tea. Beforehand we looked at the website and were very impressed with the gallery of photos and wondered if the food...matched up to the Instagram-worthy shots. Well I'm very pleased to say the food tasted as good as the photos portrayed! Definitely worthy of another visit when we are next in the area; great selection of teas, cakes and amazing desserts as well as savoury options. Something for every palate.More

Date of visit: October 2020
Helpful?2  
sarahfB2845MY, Marketing at EL&N London, responded to this reviewResponded October 30, 2020

Dear Guest, Thanks for leaving us such a wonderful review! It is great to hear about your amazing experience at EL&N. Our company values put guest satisfaction as a top priority, and we love hearing about the amazing service our guests receive. Have you checked...More

Reviewed October 24, 2020 via mobile

Visited this store a few days ago. The cakes look amazing and taste great too. Staff here is very attentive and really take care of you trying to leave the place happy. For my taste is very pink but my partner loved it and took...loads of pictures. You should try the loaded croissant I think that it is my new favorite.More

Date of visit: October 2020
Helpful?1  
sarahfB2845MY, Marketing at EL&N London, responded to this reviewResponded October 30, 2020

Dear George, Thanks for leaving us such a wonderful review! It is great to hear about your amazing experience at EL&N. Our company values put guest satisfaction as a top priority, and we love hearing about the amazing service our guests receive. Have you checked...More

Reviewed October 22, 2020

I went with a couple of friends for coffee and cacke, we waited quite a long time to be served and when my friend asked for her cacke to be put a side as she wanted to take it home they sold it (after she...paid for it) when I asked the waiter he was just giving me attitude and the manager was not help at all. Aesthetically is a really beautiful place but that’s about it. Food quality and customer service really needs to improveMore

Date of visit: October 2020
Helpful?
sarahfB2845MY, Marketing at EL&N London, responded to this reviewResponded October 30, 2020

Dear Alejandro, We are sorry to hear about your recent visit to EL&N. We’d like to learn more about your situation and what exactly happened. Please drop us an email to hr@elnlondon.co.uk and we will get back to you promptly. We look forward to hearing...More

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Best nearby
Knightsbridge
When millions of tourists want to shop 'til they drop,
they do it along Brompton Road and its boutique-lined
tributaries, including the world-renowned Harrods. And
when millionaires want to flaunt what they've already
got, many of them find Knightsbridge and Belgravia the
perfect place to do so, often behind stately mansion
walls or down quiet private mews. Delve beyond the
ultra-luxe exterior and you'll find some of this
...More
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Questions & Answers
Ask a question
dias2018
February 12, 2020|
AnswerShow all 2 answers
Response from dubai20101 | Reviewed this property |
Harrods car park or the local NCP. But it will cost a small fortune
1
Vote
Lizzie W
August 15, 2019|
Answer
Response from marianbD7240RY |
It is sometimes quite busy place so do not expect to just pop in and go. Coffee and treats are worth waiting. Service delivered with smile by Gabriel. I’ll return there for sure
0
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Frequently Asked Questions about EL&N London

  • EL&N London is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4
    • Service: 4
    • Value: 3.5