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The Loft 9 Osborn Terrace | Westfield Shopping Centre, White City, London SE3 9DW, England
+44 20 8743 7755
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  • Excellent41%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible5%
Travelers talk about
“burgers” (74 reviews)
“fries” (23 reviews)
“chilli burger” (7 reviews)
Open Now
11:00 AM - 10:00 PMAll hours
American, Diner, Vegetarian Friendly, Gluten Free Options
$$ - $$$
The Loft 9 Osborn Terrace | Westfield Shopping Centre, White City, London SE3 9DW, England
All Details
Write a ReviewReviews (193)
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1 - 10 of 174 reviews

Reviewed 2 weeks ago

Really kind, friendly waitress, but sadly our burgers were disgusting. They stank and we couldn't eat them. Made us feel sick. When the waitress found out, she called the manageress who showed no interest and gave us a stingy 20% off our bill even though...More

Thank Stefano A
ByronHamburgers, Guest Relations Manager at Byron, responded to this reviewResponded 1 week ago

Hi Stefano, we're really sorry to hear that and thanks a lot for sharing all the details with us. We'd like to follow up with you via email (and will share your message with the area manager for the restaurant so they can pick up...More

Reviewed 3 weeks ago via mobile

Enjoyed the B-Rex (without the onion ring), which was recommended by a very friendly waiter (Mantas). The food was good and dealing with Mantas made it a more pleasant experience. 5-Star dining experience.

Thank jjsardar
Reviewed 3 weeks ago via mobile

The best food cooked and prepared to perfection! Served by the Antonio the amazing Italian waiter ! We always have an fabulous experience with our food! There are so many choices to select ! All as scrumptious as the next! We absolutely would recommended this...More

Thank mitcyisbae
Reviewed 3 weeks ago

Visited Byrons in Westfield tonight and wanted to share our experience. Our Spanish waiter (Angel) was incredible, very professional, friendly and efficient and made our visit extra special. It's not often you get first class service from a waiter and I don't often make the...More

Thank Carl S
Reviewed 4 weeks ago

Had a lovely meal this Saturday. Never beeen to Byron before and Antonio was our server and he explained about Byron. The best burger ever! The onion rings were massive and the banana milkshake actually had bit of bananas in it. Antonio was exceptionally friendly...More

Reviewed January 14, 2018

Ordered Byron from UberEats, food arrived cold, in a torn bag and all over the place, milkshake melt, chicken wings has almost no chicken meat, beef burger tasteless, fried chicken burger, was the worst of it all... The chicken was in 2 pieces, dry as...More

Thank Justyna R
Reviewed December 29, 2017 via mobile

We came here at about 2pm one day in the Christmas holidays. We asked for a booth but were shown to a table - no problem. But the table and worse still the floor was disgusting. We couldn’t actually put our shopping down as there...More

Thank tanagogo1
Reviewed December 25, 2017 via mobile

My boyfriend and I have been there to try a nice burger but we were very disappointed. Food was tasty but the portions are too small comparing to the price. It’s way to expensive!!! Not convenient! My boyfriend had a double burger for £13,50 so...More

Thank jessicacan
A TripAdvisor Member
Reviewed October 30, 2017 via mobile

Spent a couple of days staying in London and me and my partner didn’t have a very good start to our first day so on our second day I insisted Westfields will be the place to go to find a great restaurant! Came across Byron...More

Thank A TripAdvisor Member
Reviewed October 18, 2017 via mobile

We go for dinner on family trip, one of the burgere we forgot to add becon in and we ask to adding bacon and its now problems :) and the a orther burger with a mistanke contain spicy stuff and there male a new one....More

Thank ParisNakitaKejser
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Families with children, Large groups
Open Hours
11:00 AM - 10:00 PM
11:30 AM - 10:30 PM
11:30 AM - 10:30 PM
11:30 AM - 10:30 PM
11:30 AM - 10:30 PM
11:30 AM - 10:30 PM
11:00 AM - 10:30 PM
Location and Contact Information
  • Address: The Loft 9 Osborn Terrace | Westfield Shopping Centre, White City, London SE3 9DW, England (Formerly Byron)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8743 7755
Proper hamburgers made from British beef, freshly prepared and cooked to order, served with a craft beer
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