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Ratings and reviews

#1,026 of 2,424 Bar in London
#4,894 of 16,988 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub, Gastropub
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, Breakfast, Drinks
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meals, features, about

Location and contact

City of London
0.3 miles from Museum of London
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Reviews (104)
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38
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4
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LanguageEnglish
Traveler rating
33
38
20
7
4
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Reviewed February 26, 2020

Fantastic service. Shown to large table and greeted with complementary pork crackling! Superb! Nice sandwich lunch and excellent Argentinian Mendoza Merlot. These little added touches (pork crackling) make a huge difference and went down very well and caused a real buzz!!

Date of visit: February 2020
Helpful?
Reviewed January 6, 2020 via mobile

I am a great fan of Fullers Pubs This is an upmarket gastro pub Only here for drinks but the food looks good The staff are incredibly helpful My gin and tonic is a superb first drink of the day

Date of visit: January 2020
Helpful?
Reviewed December 4, 2019

Normally, if I pop to a pub for lunch (Christmas or not) I don't bother leaving a review. A pub is a pub is a pub. But this so impressed me from start to finish, I have decided to leave a short "well done". Greeted...on arrival with really friendly member of staff, got served quickly, good beer (Hophead). Lunch for 8 and I ordered the pork belly (so, so easy to absolutely ruin and make unpalatable - but I took my chance) - it was perfect. Really, really perfect. And this is coming from a Devon lad who grew-up on a farm (bit more flavour may-be....... but cooked to absolute perfection). Veggies were great. Sauce was great. The little guy who looked after our table was great. My 'acid test' is "would I go back" - and this place gets a David Walliams 110% yes!More

Date of visit: December 2019
Helpful?2  
Reviewed November 4, 2019

Hey...I go out a lot, to the very high end and everything in between to a dirty burger after a night out...and fortunately all over the world. (feel free to read my recent posts) I have earned the right to an opinion. This is the...first time I have ever given a "poor" rating in over 200 reviews. Why,? because fundamentally people want to be kind and nice, and that includes me. TripAdvisor, for me, is about being honest and giving people the benefit of your experience. And judging by other reviews here there are a range of experiences at The Tokenhouse. Fine. I also usually wait a few hours or overnight to write my review - to let the experience settle, think of something vaguely witty to say in the pursuit of those "helpful" votes. But tonight I have barely come through the door and I feel compelled to write NOW!! This was an unmitigated disaster of an experience, and maybe they were having a bad day, but really? ...for all this to have gone wrong there is something systemically wrong. We were 11, on a work dinner. We'd booked a room, and pre-selected our menu choices. A bit dull having to choose a future meal having just had breakfast a week before, but OK, needs must. It was only when we arrived that we learned that our "room" had been sold to another event. OK...and oh yes, the menu had changed so those dishes you can't remember ordering a week ago, you can't have them now. Lucky I'd forgotten! OK...so we'll keep it simple and have a sharing platter for the table and everyone can knock themselves out on the main course. Oh yes, and wine, that should help. (No offer of a complimentary bottle for the considerable inconvenience thus far). Wine first...we ordered a bottle of Argentinian Red and a French White. We received a French Red and a French White. 50% right. How about we now start serving the main courses before the sharing platter? OK, take them away and bring the platter. Perhaps not everyone had noticed! Sometime soon the Iceland Christmas ads will start tempting us with their platters for a fiver etc. This would have been a serious upgrade from the £50 fat-ball that arrived. All very beige - even the cauliflower! Ok bring back the mains ... and they were "bringing back the mains", I recognised my veal escalopes. That's a generous description, as that is what they were called on the menu. The reality is that they were more akin to a Chicken McNugget passed underneath a steamroller. Hunger has you eat most things, and I ate it all. Chef is probably thinking that all is OK in then world. It's not!! We were actually saved having to labour our way through puddings by the kitchen closing at 8.45 p.m. - phew, and I chose to swerve the coffee. (Currently having a nice cup of tea and a digestive biscuit at home (9.55 pm). I did have a slight premonition of disaster when on arrival I saw a blackboard which said "Christmas Party? Book now, selling out fast". Hmmmm...that is like "don't tell me you're funny, tell me a joke". The Tokenhouse is probably a great after work boozer and they probably do that well. On tonight's showing I would suggest sticking to what they know. Where else could I get value for around £25 a head? - where do I start? Bill's, Cafe Rouge, Ask, Carluccio's etc etc. Sorry guys, that is my honest review...and I'm glad that I have got it off my chest.More

Date of visit: November 2019
Helpful?1  
Reviewed July 21, 2019 via mobile

A fullers pub serving good food. Finally I have found s good place to take clients in the city that is not charging a fortune for nothing very special. This is a great pub, great food, great staff and great beers.

Date of visit: July 2019
Helpful?2  
TokenhouseTeam, Manager at The Tokenhouse, responded to this reviewResponded July 22, 2019

Thanks for the lovely review. We are so happy to hear our hard working and dedicated staff are living up to expectations. Thanks again,

Reviewed April 16, 2019 via mobile

Really liked it here. We were looking for somewhere to drink in the area for a catch up and walked past The Tokenhouse. I have worked in the area a little while, but had not visited. Nice pub and big place. Drinks were priced ok...and the pork scratchings and olives were great snacks. I would visit again.More

Date of visit: February 2019
Helpful?1  
TokenhouseTeam, Manager at The Tokenhouse, responded to this reviewResponded April 24, 2019

Thanks very much for taking the time to review us. We are very happy to hear we lived up to our reputation. Hope to see you very soon. Ben Relph General Manager

Reviewed January 25, 2019

We held our Daughters wedding reception at the Tokenhouse January 2019. Great food, great atmosphere,spotlessly clean, they really could not do enough for us. From the very outset they could not have been more accommodating and helpful. Everyone had a memorable and great time for...all the right reasons. All I can say is a huge thank you to all the Staff there, they were fantastic.More

Date of visit: January 2019
Helpful?1  
Reviewed December 26, 2018

My first visit here and a good one. Mrs.Electric and I dined here with two friends for our Christmas meet up. It was VERY busy and yet somehow the team who were working there held it together.I would like very much to highlight Jean-Luc for...such a personal warm welcome, and the Electric spotlight MUST also illuminate our waiter Jose from Portugal who was fantastic. He was almost painfully busy and yet STILL managed to look after us with style, professionalism and Humour. What a great guy. Definitely one of Portugal's finest exports. Well done!!!More

Date of visit: December 2018
Helpful?1  
Reviewed November 16, 2018 via mobile

Visited the tokenhouse for dinner with my friends. The food was average and so was the service. We ordered a few drinks initially followed by some starters. The starters could have been better. The burgers that we ordered as mains were nothing special but just...average. Even though it wasn’t a busy night or a busy restaurant the waiters were finding it difficult to cope with few tables that were occupied. Would I visit again ? Probably a no.More

Date of visit: October 2018
Helpful?
Reviewed November 13, 2018 via mobile

Came to have a lunch meal with my colleague and we weren’t specting such a good service. The waitress name was Patricia, she made our day. Highly recommended

Date of visit: November 2018
Helpful?1  
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