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Plum Valley Restaurant

Neighborhood:
Soho
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20 Gerrard Street, London W1D 6JQ, England
442074944366
Website
Today
12:00 pm - 11:30 pm
Open now
All hours
Hours:
Sun - Thu 12:00 pm - 11:30 pm
Fri - Sat 12:00 pm - 12:30 am
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544 Reviews from our TripAdvisor Community

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Showing 483: English reviews
London, United Kingdom
Level Contributor
93 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

You can book in advance, which is rare in most dim sum restaurants. The prices are a little higher than some of the other places, but they have a number of good dishes. The eel cheong fun is surprisingly good, some crispy bits, great contrast of textures that worked well. The scallop cheong fun was disappointing, not much filling and... More 

Helpful?
Thank hedgehoggirl
London, United Kingdom
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Let's be honest, I don't generally go to Chinese restaurant but I may have to change my mind after this. Great location and atmosphere, including enough space and not a cramped seat like many other restaurants. Staff very friendly and very responsive. Food was actually great and fresh, so I would definitely recommend this place!

Helpful?
Thank Giovanni S
London
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW credit card Amex Card Member Review

One of the best restaurants in china town. Nice food , excellent service!! We visited the restaurant with my family after shopping. It was a nice venue with perfect ambience.

Helpful?
Thank Panicos S
Arnhem, The Netherlands
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Food here is delicious, I go back every time I'm in London. It's a more upmarket chinese for Chinatown and a bit more expensive than the rest, but definitely worth it.

Helpful?
Thank soph791
Y H, Manager at Plum Valley Restaurant, responded to this review

Thanks so much for your lovely feedback. We hope you enjoyed your stay in London. Looking forward to welcoming you in our restaurant soon. More 

London, United Kingdom
Level Contributor
298 reviews
186 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a table for 12 as part of a work do. We did phone up to ask for vegetarian menu and they told us they have one. Upon arrival, the lady at the reception ignored us and we made our way to the table as my work colleagues had already arrived and the ones lagging behind at reception were... More 

Helpful?
Thank Garfield_1990
Y H, Manager at Plum Valley Restaurant, responded to this review

Dear Garfield, Thanks so much for your feedback. Unfortunately we do not have a separate menu for vegetarian, however we do have a variety of vegetarian dishes which includes vegetarian chicken and duck (made from bean curd). Other vegetarian dishes such as egg tofu in hot pot with vegetables, Chinese vegetables, mixed vegetables, and vegetarian noodles. There are some vegetarian... More 

London, United Kingdom
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this restaurant following reviews off Trip Advisor and it was a real find. Food was really good, modern decor, friendly service and good atmosphere. We took our 10 year old goddaughter who thought it fantastic! Would definitely recommend.

Helpful?
Thank Matthew G
London, United Kingdom
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We came here as a bit of a last minute decision. We usually pick our restaurants carefully but following a day at work plus shopping we thought the menu looked nice (plus they serve dim sum all day where other restaurants seemed to stop at 5??). As we were done with making decisions, we went for one of the set... More 

Helpful?
Thank Emily H
Y H, Manager at Plum Valley Restaurant, responded to this review

Dear Emily, Thanks for your feedback. We are sorry to hear that you were not satisfied with the price you paid for your meal. If you come by next time, please do not hesitate to tell the waiting staff your meal budget, and we will be more than happy to recommend the dishes within your price range. More 

Portsmouth, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Rude staff and awful food not much else to say really. Never again. Terrible service by angry looking staff who didn't seem to have a clue what they were doing , ordered 5-6 dim sum dishes plus Singapore noodles and squid , noodles tasteless and squid rock hard . Cancelled the dim sum and promptly left

Helpful?
Thank Harrison p
Y H, Manager at Plum Valley Restaurant, responded to this review

Dear Harrison, Very sorry to hear negative experience you had at our restaurant. We very much appreciate the honesty with your comments, while we certainly regret the fact that the waiting staff and food served to you did not meet our usual standards. We also appreciate the opportunity you have given us to improve. Please accept our sincerest apologies. We... More 

Northamptonshire
Level Contributor
90 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Spoilt for choice in Chinatown, we chose this contemporary restaurant. Excellent choice of food. We just had mixed starters to share, delicious spare ribs, soup and Peking Duck. Couldn't manage a main meal. All very tasty with good service. Would definitely go again!

Helpful?
Thank Janeyjou
Y H, Manager at Plum Valley Restaurant, responded to this review

Dear Janey, Thanks for your feedback. We hope to see you soon. More 

Level Contributor
121 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

From the moment we walked in there was no friendliness The food we ordered looked ok but had not a lot of flavour and my chicken was very dry My crispy duck salad was not crispy and the duck pancakes were cold The portions were quantity rather then quality Unfortunately we will not be coming back

Helpful?
Thank Anita E

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
Fusion, Chinese, Asian, Seafood
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Romantic, Large groups, Special occasions, Business meetings, Families with children
Open Hours
Sunday
12:00 pm - 11:30 pm
Monday
12:00 pm - 11:30 pm
Tuesday
12:00 pm - 11:30 pm
Wednesday
12:00 pm - 11:30 pm
Thursday
12:00 pm - 11:30 pm
Friday
12:00 pm - 12:30 am
Saturday
12:00 pm - 12:30 am
Location and Contact Information
  • Address: 20 Gerrard Street, London W1D 6JQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighborhood: Soho
  • Phone Number: 442074944366
Description
Located in the heart of London's bustling Chinatown district, Plum Valley Fine Dining is a sleek Cantonese restaurant that stands out along Gerrard Street for its minimalist style and smart wooden, slate and stone interior. Perfect for business lunches, pre-theatre meals and post-sightseeing snacks, Plum Valley Chinese restaurant is conveniently located near Piccadilly Circus and the West End without being touristy, and the restaurant boasts its own conference facilities well suited for private events and meetings. Dumpling lovers will go gaga for the scallop dumpling, whisker black cod roll, and we also recommend the pillowy cream custard bun, Mongolian fillet steak, and the grilled sea bass with ginger and spring onion. Or just take your waiter's advice and make a survey of the sublime dim sum or the excellent a la carte. Smart enough for dates, yet friendly to groups, Plum Valley is a great must-try restaurant in Chinatown.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Plum Valley Restaurant and other visitors
2 questions
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4 days ago
London
over a year ago

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Questions? Get answers from Plum Valley Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Soho

Neighborhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighborhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighborhood