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Fox @ Excel

$$$
Bar, British, Pub
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K Warehouse 2 Western Gateway | Excel Centre, London E16 1DR, England
+44 20 7473 2288
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240 Reviews from our TripAdvisor Community

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Showing 222: English reviews
London, England, United Kingdom
Level Contributor
52 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed yesterday NEW

Our party of 10 was seated in nice quiet area. Our party were finally served 3 of our 10 meals an hour later and the jacket potatoes were cold and black. On querying delay for other 7 meals we were told that the computer said we had had our order. All around us, people were complaining of the bad service,... More 

Helpful?
Thank Alaine S
Norwich, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

We visited the fox@excel as a family, 2month old, 2yr old, mum and dad. We found a table and I went to the bar, we wanted 3 very normal drinks (kopparberg for me, Budweiser or corona for my wife and a fruit shoot for our son) they had none of these and we all had to have something different. You... More 

Helpful?
Thank Fair-deal-expected
Essex, United Kingdom
Level Contributor
33 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were staying at the sunborn and this pub is directly across from the yacht. Offers food and good drinks menu some of the staff could do with improving their customer service but otherwise not to bad. Outside seating area and they do live music though not on the night we were there Overall worth a visit if your in... More 

Helpful?
Thank macglen
england
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Just outside Custom house station. Nice outdoor seating area where you can catch a few flights coming into LCA. Didn't eat but food looked nice. Showing first premiership games of the season if you need to watch the match

Helpful?
Thank nikkers71
FoxBars, Events Marketing Manager at Fox @ Excel, responded to this review

Hello from Fox@ExCel! Our outside area is indeed lovely in the sun! Our food is indeed delicious and is made fresh every day in our kitchens by our talented catering team. May I suggest, if you return on a hot day you try our Chicken Caesar Salad. We show all majoy sports games on our HD TV's and our projector... More 

london
Level Contributor
41 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago

Often stay in and around the Dockland area and have visited this place a good few times, each time I've been more than happy to stay and return, clean, good selection of drinks, good value considering the area, also opens early if your after breakfast or a early drink, Sky sports for the football what more can you ask for?... More 

Helpful?
Thank nevileshelly
FoxBars, Events Marketing Manager at Fox @ Excel, responded to this review

Hello from Fox@ExCel, Thank you for your positive review. We endeavour to make every customer experience in Fox a positive one. We do start serving breakfast from 8am every day of the week! We serve a range of full English breakfasts and also have some lighter options of granola, fruit and porridge. I suggest trying our poached eggs and avocado!... More 

Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Poorly trained staff who don't know how to manage a bar queue. On our particular visit one male member of bar staff ignored male patrons to server ladies. Totally unacceptable.

Helpful?
Thank Russell L
FoxBars, Events Marketing Manager at Fox @ Excel, responded to this review

Hi Russell, We are extremely disappointed to hear this, and let me assure you that this is not the norm at Fox@ExCel. Our staff are put through biweekly customer training courses and we at Fox Bars are trying to ensure that our customers always receive the best customer service possible. We are investing a lot in our staff and customer... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Ordered a burrito with no cheese as explained I was a vegan and it came out with sour cream even though the menu didn't mention any. My friend ordered pasta and it came out stone cold! The bar staff were rude also.

Helpful?
Thank phoebejeanjones
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I held an event here for my company and it was great. The bar staff and event team went out of their way to make sure that our event was perfect! Thank you Fox! I really hope to work with you all in the future!

Helpful?
1 Thank Lexi B
FoxBars, Events Marketing Manager at Fox @ Excel, responded to this review

Hi Lexi, You were a pleasure to work with and we hope to work with you very soon. Fox@ExCel is a fantastic events space, and can cater for up to 1,200 guests! This versatile space is a hidden gem in the Eastern corners of London! If you know anyone else that would like to host an event, please put us... More 

Level Contributor
5 reviews
3 restaurant reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

Waited over 50 mins for a sandwich and garlic bread so far as we wanted a snack before dinner tonight. No sign of it so got a refund.

Helpful?
Thank Paul W
FoxBars, Events Marketing Manager at Fox @ Excel, responded to this review

Hello Paul, We are so sorry about this service. We agree that a 50 minute wait for a sandwich and garlic bread is a ridiclous waiting time. Let us assure you that this is not common practice in Fox@ExCel, and even during the busiest of shows, we aim for a maximum 30 minute waiting time. All our food is cooked... More 

Ruthin, United Kingdom
Level Contributor
79 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

As its right next to the Excel it is aimed at post exhibition crowds. It manages to achieve "good pub" levels of food and service but somehow something seems to be missing. I think it's because the pub is massive and has so much space that it looks like a huge room with chairs and tables rather than having a... More 

Helpful?
Thank Ddraig
FoxBars, Events Marketing Manager at Fox @ Excel, responded to this review

Due to our proximity with ExCel we keep our venue as spacious as possible so as to fit in as many people as possible during busy shows. We are glad you enjoyed our food, we find that customers love our Great British menu as often our customers are visitors from abroad who want to try our classics such as Fish... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$20 - $33
Cuisine
Bar, British, Pub
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night, Drinks
Restaurant features
Outdoor Seating, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Large groups, Families with children, Dining on a budget, Bar scene
Location and Contact Information
  • Address: K Warehouse 2 Western Gateway | Excel Centre, London E16 1DR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 7473 2288

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fox @ Excel and other visitors
1 question
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London, United Kingdom
6 months ago

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Questions? Get answers from Fox @ Excel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?