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One Twenty One Two Restaurant

#2,888 of 18,195 Restaurants in London}
$$$$, European, British
The Royal Horseguards | 2 Whitehall Court, London SW1A 2EJ, England
+44 20 7451 9333
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Overview
  • Excellent61%
  • Very good22%
  • Average8%
  • Poor4%
  • Terrible5%
Travelers talk about
“sandwiches” (39 reviews)
“bread” (29 reviews)
Open Now
6:30 AM - 9:30 PMAll hours
CUISINES
Contemporary, European, British, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Royal Horseguards | 2 Whitehall Court, London SW1A 2EJ, England
All Details
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Reviews (656)
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1 - 10 of 627 reviews

Reviewed yesterday via mobile

The restaurant is very clean and wonderful. The staff was great and we never needed anything! My wife is dairy and gluten free and they accommodated to that perfectly. The food was so good we will be back! Special thanks to Evelyn, you were so...More

Thank Richard A
Reviewed 4 days ago via mobile

The best experience of my life.Lovely staff,warm pleace and the food was excelent. Thank you for the 5 star experience.

Thank Julia G
Royal H, General Manager at One Twenty One Two Restaurant, responded to this reviewResponded yesterday

Wow and thank you for the complimentary review! My team and I are utterly delighted to know that you had a 5 star experience with us. It would be our pleasure to welcome you back for another gastronomical feast. Warm regards. Ian

Reviewed 1 week ago

As we stayed in the Hotel, we naturally had dinner there our first night and were pleasantly surprised by the quality and experience. Staff was very friendly and obliging. Food was excellent. They even brought me a little bowl of extra pickled pods ( not...More

Thank Liane_W061759
Royal H, General Manager at One Twenty One Two Restaurant, responded to this reviewResponded 6 days ago

Hello and thank you very much for the recommendation. I am so glad to hear that you had a fabulous dining experience. We strive ourselves on delivering the best levels of service and quality of food, and it makes me very proud knowing we have...More

Reviewed September 7, 2017 via mobile

So many things to say about this restaurant and unfortunately none are positive. Incorrect drinks Incorrect orders, also 2 main courses were forgotten about, so the waiter put a portion of fish and chips in the centre of the table to share..... Card machine didn't...More

Thank Aisling D
horseguardsLDN, General Manager at One Twenty One Two Restaurant, responded to this reviewResponded September 11, 2017

Dear Reviewer, Thank you for your review. I am really sorry to hear that you did not have an enjoyable experience with us. I would like to assure you I take all guest feedback into serious consideration and I have shared your comments with the...More

Reviewed September 3, 2017 via mobile

Visited with a pre-booked Groupon voucher for a sharing platter & jug of cocktails. Service was awful, despite an abundance of staff & a not very busy restaurant for a Saturday night. Took over 40mi s for our food & jug to arrive. Food was...More

Thank lilybear1
horseguardsLDN, General Manager at One Twenty One Two Restaurant, responded to this reviewResponded September 11, 2017

Hi and thank you for reviewing your recent visit to our outdoor Terrace. I am truly sorry to hear that your visit was marred by poor service. I will be sharing your comments with my Food and Beverage Manager so that our service levels and...More

Reviewed September 1, 2017 via mobile

I can not stress how disappointed my husband and I were at this alleged five star restaurant. We sat down, it took 15 minutes before we were asked what would we like. The service was horrible, short staffed and NO MANAGER! The food was nasty...I...More

Thank Sibrena
horseguardsLDN, General Manager at One Twenty One Two Restaurant, responded to this reviewResponded September 11, 2017

Thank you for taking the time to share your review with us. Please accept my most heartfelt apologies for the disappointment in service and quality of food that you received whilst having a meal in our restaurant. This is most certainly not the usual award...More

Reviewed August 11, 2017

Very few places rile me enough to bother writing a negative review, I'd much rather write something positive, however this restaurant simply doesn't deserve it. Our welcome to the venue was "Are you groupon?" No; I'm instantly worried as anywhere that engages with GroupOn is...More

3  Thank ExquisiteLONDON
horseguardsLDN, General Manager at One Twenty One Two Restaurant, responded to this reviewResponded September 11, 2017

Thank you very much for sharing your recent experience with us. Please do accept my most sincere apologies for your disappointment. It is very upsetting to read your comments and I would like to assure you I have shared your experience with my Food and...More

Reviewed August 1, 2017

I booked as a last minute treat for my niece's 21st birthday whilst in London for the day cocktails and sharing platter on the terrace via Groupon. The lady on front of house, was very dismissive as soon as we arrived.....and demanded the voucher before...More

1  Thank lovewhereyoulive
horseguardsLDN, General Manager at One Twenty One Two Restaurant, responded to this reviewResponded September 11, 2017

Hello and thank you for your review. I do understand that one of my team have been in touch with you since and addressed that issues that have experienced. I am so pleased to know that you will be giving us the chance to redeem...More

Reviewed July 30, 2017 via mobile

What a lovely venue. Unfortunately the service is horrendous. We ordered at 12.30 for our main course to be served over an hour and a half later before our starter! When we told the waitress she walked away rolling her eyes! All the food was...More

3  Thank Mook68
Reviewed July 3, 2017 via mobile

We waited for over 1 hour on our starter, the steak was burned, there were ice crystals in our ice cream and the coffee was cold. The waiters were not aware of their guests. We were so disappointed and we would not recommend this resturent...More

2  Thank MartinSilver
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
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Ask a question
Questions & Answers
DiEM53
November 4, 2015|
AnswerShow all 6 answers
Response from Royal H | Property representative |
Hi DiEM53, Thank you for your question. Yes we do have availability for our Gala Dinner Dance. Please contact Hitesh Vara on 0207 451 0427 for further queries or to make a booking. Kind regards The Royal Horseguards... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$26 - $79
Meals
Brunch, Drinks, Breakfast, Lunch, Dinner
Restaurant features
Outdoor Seating, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Seating, Waitstaff, Wheelchair Accessible, Private Dining, Accepts Credit Cards
Good for
Romantic, Business meetings, Families with children, Local cuisine, Large groups, Special occasions
Open Hours
Sunday
6:30 AM - 9:30 PM
Monday
6:30 AM - 9:30 PM
Tuesday
6:30 AM - 9:30 PM
Wednesday
6:30 AM - 9:30 PM
Thursday
6:30 AM - 9:30 PM
Friday
6:30 AM - 9:30 PM
Saturday
6:30 AM - 9:30 PM
Location and Contact Information
  • Address: The Royal Horseguards | 2 Whitehall Court, London SW1A 2EJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Westminster
  • Neighborhood: Westminster
  • Phone Number: +44 20 7451 9333
  • E-mail
  • This restaurant is at The Royal Horseguards
Description
In commemoration of the hotel's former neighbour, Scotland Yard, this restaurant is named after its universally-famous telephone number, Whitehall 1212. With fine wines and flawless service, One Twenty One Two at The Royal Horseguards is contemporary dining at its very best.
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