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Butler's at the Chesterfield

35 Charles Street | 35 Charles Street, London W1J 5EB, England
+44 20 7491 2622
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  • Excellent62%
  • Very good23%
  • Average11%
  • Poor3%
  • Terrible1%
Travelers talk about
“scones” (63 reviews)
“dover sole” (17 reviews)
“fruit tart” (4 reviews)
Closed Now
All hours
British, Gluten Free Options, Vegetarian Friendly, Vegan Options
35 Charles Street | 35 Charles Street, London W1J 5EB, England
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Reviews (405)
Traveler rating
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11 - 20 of 405 reviews

Reviewed April 21, 2017 via mobile

We enjoyed two dinners and daily breakfast during our stay at the Chesterfield. The service was professional and efficient, however the female staff paid far more attention to detail than their male counterparts. Breakfast was delicious and offered a wide variety of selections. I thoroughly...More

Thank jkentris
Reviewed April 16, 2017

Overall, a pleasant experience. We booked the Willy Wonka Afternoon Tea for 4 people around 5pm and it was fairly quiet. The staff are friendly and polite and will cater for any dietary requirements. As afternoon teas go, the food was better than most and...More

Thank Kirti B
Reviewed April 14, 2017

If you're a fan of Charlie and the Chocolate Factory or you're familiar with the book/film, you will truly enjoy the Charlie and the Chesterfield Afternoon Tea. :) For drinks, worth mentioning is I'm not a tea drinker but the special blend chocolate tea was...More

1  Thank Yvonne K
Reviewed April 12, 2017 via mobile

We treated our six year old Willy Wonka mad birthday boy to this themed afternoon tea in London. My husband and I thought our sandwiches were divine and the scones and tarts were yummy too. The children enjoyed the ambience of being in a "posh...More

Thank Roxy1973
Reviewed March 31, 2017

I treated my sister in-law and niece to Charlie and the Chocolate Factory themed afternoon tea for their birthdays and we all had a lovely time The staff were amazing - very friendly and very helpful. Nothing was too much for them and they even...More

1  Thank Melissa D
Reviewed March 30, 2017

My sister and Mum booked the afternoon tea to celebrate my birthday and decided on the Charlie & The Chesterfield Tea as they liked the look of the menu and the venue. We were not disappointed and agreed that this was one of the best...More

Thank Lindsay R
Reviewed March 29, 2017 via mobile

Well, that was an amazing afternoon tea. The food and the tea were delicious. The place is beautiful. It was a perfect afternoon tea for a Mother's Day Weekend. The staff was also great by the way!

Thank Julien C
Reviewed March 19, 2017

Really enjoyed our afternoon tea at Butlers in the Chesterfield. We had a later booking so ended up with the place to ourselves. The kids really enjoyed the food and drink and the waiting staff were friendly and accomodating. Was very pleasantly surprised to be...More

Thank Neil M
Reviewed March 15, 2017 via mobile

We enjoyed our afternoon tea at the Chesterfield. Our boys (7&9) started off with a chocolate milkshake and kids coloring book packs. Their plates of golden eggs, sandwiches, sweets and scones arrived along with a Wonka bar. They were offered refills of everything including the...More

Thank Kelli A
Reviewed March 13, 2017

Charlie and the Chocolate Factory was poor to the taste of the theme. The service was hit and miss depending upon which member of staff it was. The service of Marius and Joshua was stunning. These two members of staff are worth their wait in...More

Thank maree123900
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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Questions & AnswersAsk a question
Vickie U
We are arriving at 8:15 pm at Heathrow. Will transport via private car transfer. Will there be anyplace nearby to have a little supper before bed? Coming from US so it will still be early for us.
August 20, 2015|
Response from Adam L | Property representative |
Dear Guest, Thank you for your question. I am pleased to inform you that Butlers Restaurant will welcome guests for dinner as late as 10:00pm. We will also serve hot and cold sandwiches and snacks to residents in the... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$38 - $63
Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Large groups, Special occasions, Kids, Business meetings, Families with children
Open Hours
7:30 am - 11:00 am
7:00 pm - 10:00 pm
7:00 am - 10:00 am
12:30 pm - 2:30 pm
5:30 pm - 10:00 pm
7:00 am - 10:00 am
12:30 pm - 2:30 pm
5:30 pm - 10:00 pm
7:00 am - 10:00 am
12:30 pm - 2:30 pm
5:30 pm - 10:00 pm
7:00 am - 10:00 am
12:30 pm - 2:30 pm
5:30 pm - 10:00 pm
7:00 am - 10:00 am
12:30 pm - 2:30 pm
5:30 pm - 10:00 pm
7:30 am - 11:00 am
7:00 pm - 10:00 pm
Location and Contact Information
  • Address: 35 Charles Street | 35 Charles Street, London W1J 5EB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighborhood: Mayfair
  • Phone Number: +44 20 7491 2622
  • E-mail
  • This restaurant is at The Chesterfield Mayfair
"Listed in Tattlers restaurant guide 2007 under the Best of British section, Butlers Restaurant is part of the Chesterfield Hotel just off Berkley Square in the heart of Mayfair. The décor of rich reds and greens with English oil paintings is perfect for romantic dinners as well as being superb for discreet business meetings. The Sunday lunch in Butler’s restaurant is still a firm favourite, where you can enjoy succulent rib of beef from the carving trolley or a delightful trio of crème brulée. Staff are friendly in a relaxed yet formal atmosphere.

What’s cooking? Modern British fare such as calves liver and bacon with caramelised shallots and mash potato or whole Dover sole grilled and served with sauce hollandaise, witch is famed for being the best in London. Some real old time tempters for desert such as sticky toffee pudding, honeycomb ice cream, butterscotch cheese cake, all made by their own pastry chef."
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