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The Piano Works West End

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Ratings and reviews

#1,855 of 19,155 Restaurants in London
Certificate of Excellence2019 Winner
RATINGS
Food
Service
Value

Details

PRICE RANGE
$31 - $44
CUISINES
Fusion, Bar
Special Diets
Vegetarian Friendly
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meals, features, about

Location and contact

Reviews (202)
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200 results
Traveler rating
131
28
17
10
14
Traveler type
Time of year
LanguageEnglish
Traveler rating
131
28
17
10
14
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All reviews brunch prawn cocktail starter cake steak salmon door staff amazing venue free prosecco porn star farringdon branch table service great live music cocktail masterclass friends birthday glass of prosecco tasty cocktails booking process
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1 - 10 of 200 reviews
Reviewed yesterday via mobile

I love this venue & the concept is brilliant. However, I visited yesterday for a friend’s birthday and we chose the ‘bottomless brunch’ with a choice of unlimited prosecco, pink sparkling wine, Bellinis etc. Initially I thought the drinks were a bit flat but still...More

Date of visit: September 2019
Thank d0bbly
TPWNF1, Manager at The Piano Works West End, responded to this reviewResponded today

Hi d0bbly. Thank you for taking the time to leave your feedback. Please can you get in touch on hello@pianoworks-westend.bar with your reservation name so that we can investigate you allegations. Kind regards, Nicola

Reviewed 2 days ago via mobile

Came here for our daughters 18th birthday.. reserved a table for 25 people.. all family and close friends ages 18 to 72.. had a really great time. Music was great and overlooking the extortionate prices of the drinks we were all merry.. BUT.. and it’s...More

Date of visit: September 2019
Thank mrs_lands
Reviewed 2 days ago

Bradley was the best bartender I have ever found. So observant to customer needs and very quick with our order. Thanks to Bradley we had a VERY enjoyable night:

Date of visit: September 2019
Thank Emily K
TPWNF1, Manager at The Piano Works West End, responded to this reviewResponded yesterday

Thank you Emily K. We will be sure to pass your feedback onto Bradley. See you soon, Nicola

Reviewed 1 week ago

I found out about piano works through tastecard and booked it for a birthday meal for 8 people. Our waitress Raphaela looked after us so well during the night, checking up on us without being too much and quickly tending to everything we needed. My...More

Date of visit: September 2019
Thank Marianne1808
TPWNF1, Manager at The Piano Works West End, responded to this reviewResponded yesterday

Thank you for the wonderful feedback Marianne1808. We are so happy you enjoyed your birthday celebrations and will be sure to pass your feedback onto Raphaela who looked after you. We will pass your compliments onto the chef and the venue managers and look forward...More

Reviewed 1 week ago

This place was absolutely a disaster! I booked a table for 10 to have drinks on my birthday because of all the good reviews. When we got there, we’ve been assigned a waitress who had no clue on what she’s doing! We asked for some...More

Date of visit: September 2019
Thank ewus867
TPWNF1, Manager at The Piano Works West End, responded to this reviewResponded yesterday

Hi ewus867. Thank you for taking the time to leave your feedback. Our standard house measure for spirits is 50ml. We do try to make this as clear as possible by having this outlined on our website, in your booking confirmation and noted on the...More

Reviewed 1 week ago

We popped into the piano works for a birthday celebration on the way home from London and we’re delighted with the service. Our bar tender Tristan was especially exceptional making our experience the best possible. He escorted us to the bathrooms when we couldn’t locate...More

Date of visit: September 2019
Thank oliviavaile
DaisyR475, Manager at The Piano Works West End, responded to this reviewResponded 1 week ago

Hey oliviavaile, Thank you for taking time to leave us such great feedback! It's great to hear you had a fab night and we so well looked after by Tristan. See you again soon, Daisy

Reviewed 2 weeks ago

An absolutely amazing venue! The entertainment was so incredible and they were all so so talented! Was so unexpected so an amazing time! We went for a birthday party while included the cocktail making. It was such fun, and special shoutout to our barman Tristan,...More

Date of visit: September 2019
Thank Hannah S
DaisyR475, Manager at The Piano Works West End, responded to this reviewResponded 1 week ago

Hey Hannah S, Thank you for taking the time to leave us such great feedback! See you again soon, Daisy

Reviewed 2 weeks ago

Wasn't sure what to expect as this was a first visit to the Piano Works. Bit of a shock when you walk in sober and there are already a load of pretty drunk party groups particularly hen parties who must have been there for brunch...More

Date of visit: August 2019
Thank Bazaquin
TPWNF1, Manager at The Piano Works West End, responded to this reviewResponded yesterday

Hey Bazaquin. Many thanks for your review. On a Saturday we do open from midday for brunch and welcome guests to stay in the venue until 7pm. We use the same tables for all dinner reservations so it would not have been an added on...More

Reviewed 2 weeks ago via mobile

Love this bar! They have a lovely cocktail selection and the live music is amazing! The bar is also appropriate for a mix of ages which always makes the night a bit more interesting. The bar staff do their utmost. However, as it is so...More

Date of visit: August 2019
Thank Hannah R
TPWNF1, Manager at The Piano Works West End, responded to this reviewResponded 2 weeks ago

Thank you for the feedback Hannah R. We are delighted you enjoyed your visit and will be sure to pass your comments onto the management for future improvements. Best wishes, Nicola

Reviewed 2 weeks ago

Had a great time making cocktails for my friends birthday with Tristan!! Pornstar martinis and mojitos were delicious! Thanks for a fab evening Tristan!!

Date of visit: August 2019
Thank Amypark11
TPWNF1, Manager at The Piano Works West End, responded to this reviewResponded 2 weeks ago

Thank you for the great feedback Amypark11. We are delighted you enjoyed the service and cocktails and will be sure to pass your feedback onto Tristan. See you soon, Nicola

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Nearby
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized
lions and brightly-lit fountains, Trafalgar Square is
not just considered the heart of this bustling London
hub, but the very core of the city itself. Beyond this
esteemed gathering place are more famous icons, as
well as a disproportionate numbers of the city’s most
popular cultural attractions including the National
Gallery and many West End theaters. Along the way to
...More
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Questions & Answers
Ask a question
jameshobart
September 12, 2019|
AnswerShow all 2 answers
Response from stile | Reviewed this property |
We arrived late afternoon, around 5.00pm and requests started soon afterwards.
0
Votes
69fiorellab
August 31, 2019|
AnswerShow all 2 answers
Response from DaisyR475 | Property representative |
Yes, we don't have a guest list but you can pop in for drinks up at the bar.
0
Votes
Sasha F
August 30, 2019|
AnswerShow all 2 answers
Response from TKV | Reviewed this property |
Yes there have a cloakroom
0
Votes
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