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Bokan 37 Restaurant

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#421 of 2,728 European in London
#907 of 16,780 Restaurants in London
Certificate of Excellence2018 - 2019 Winner
RATINGS
Food
Service
Value

Details

CUISINES
European, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options

Location and contact

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Reviews (562)
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497 results
Traveler rating
293
94
49
30
31
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LanguageEnglish
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Traveler rating
293
94
49
30
31
Show reviews that mention
All reviews brunch tasting menu cake lamb burger canary wharf london skyline bottomless prosecco amazing dinner window table amazing restaurant great cocktails booked a table waiting staff special occasion saturday evening shard
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1 - 10 of 497 reviews
Reviewed 3 days ago

Nice view but the service needs a lot of work Initially the host did not ask if we would like to check our coats. I mentioned that every guest had their coats in the restaurant, which looked untidy with coats everywhere. .The table we sat...More

Date of visit: November 2019
Thank DeniceDalten
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded yesterday

Thank you DeniseDalton for taking the time to share your experience and I am sorry we have let you down on this occasion. I have shared your feedback with my Restaurant Manager and Welcome team and please be assured that I am addressing it. If...More

Reviewed 1 week ago

Terrible service from start to finish, the host sat us down at the worst possible table in the restaurant when all the tables with good views were available, funny thing is when we left they were still visible. How brainless do you need to be...More

Date of visit: November 2019
Thank Dorothyfromn16
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded 4 days ago

Thank you Dorothyfromn16 for your review. I am sorry that you feel we gave you the worst view. In Bokan we have floor to ceiling windows and I can't think of a table that does not benefit from these amazing views. As you have not...More

Reviewed 1 week ago via mobile

Went with my boyfriend for his birthday dinner and it was absolutely amazing. Service was high level, food was great and the view was stunning. Personnel helped us with our dietary requirements and gave us the table we asked for when we booked. Definitely recommended!More

Date of visit: November 2019
Thank luciemQ1439DG
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded 1 week ago

Thank you so much LuciemQ1439DG for your beautiful review about your recent Bokan Experience. I am so pleased that you and your boyfriend had such amazing time with us and we looked after you so well. I am sure we will be welcoming you back...More

Reviewed 1 week ago via mobile

First,this place has a stunning view from the 37 floor,moreover there is a bar on the 38th floor and a terrace on the 39th f. We had a very warm welcome from coco the French host and our waiter (Portuguese guy with mustache) very knowledgeable...More

Date of visit: November 2019
Thank Chagte
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded 1 week ago

Wow, we love your amazing review Chagte about your romantic evening in Bokan. I am so pleased that you enjoyed the tasting menu and of course the welcome from our lovely Coco starts the night off perfectly. We look forward to welcoming you back. Jacqui...More

Reviewed 1 week ago via mobile

We had a wonderful brunch on Saturday. Amazing views across London and lovely atmosphere. Super friendly team who served us and made us feel very welcome. The food was delicious, the Prosecco was free flowing and a high quality. Fun atmosphere in the bar afterwards...More

Date of visit: November 2019
Thank DoraexploraUK
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded 1 week ago

Thank you so much DoraexploraUK for this fabulous 5 star review about your wonderful brunch on Saturday, I am thrilled that you enjoyed it so much. I am pleased to read how much you enjoyed the atmosphere in the bar afterwards too. Looking forward to...More

Reviewed 1 week ago

The views at Bokan 37 were fantastic and we were lucky to have clear, sunny weather with lovely views over the London and the Thames. The set menu with unlimited prosecco was good value, with the warm waiting staff refusing to let your glass get...More

Date of visit: November 2019
Thank NellyBolo
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded 1 week ago

Wow, what a beautiful review about your Brunch experience at Bokan, thank you NellyBolo for sharing this. We try very hard to make sure that your glass is never empty :). We look forward to welcoming you back soon. Jacqui & The Bokan Family

Reviewed 2 weeks ago

We were kept waiting for an hour for a table although we had a reservation and stayed in the hotel. Coco, who appeared to be in charge of table organisation was unapologetic and patronising. There wasn’t enough staff to be attentive and alert. The food...More

Date of visit: November 2019
Thank GabrielePan
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded 2 weeks ago

Thank you GabrielePan for your review. I have responded on your google and other trip advisor review asking you to contact me directly with regards to the issues you had so I can try to address them. I do hope that you will do this...More

Reviewed October 16, 2019 via mobile

When i saw for the first time this pub/restaurant i have been shocked because there is an amazing view all around it. You can we london and it is really amazing the view. Speaking about the inside is very well and nice furnished, really nice...More

Date of visit: October 2019
Thank lorenzoottaviani92
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded 3 weeks ago

Oh Lorenzo we just love your title of the review and Bokan is a piece of heaven in London. We are all thrilled that you loved your time with us so much and of course the amazing views. We can't wait to welcome you back...More

Reviewed September 30, 2019

We went to Bokan for dinner on a Monday evening as a bit of a last minute celebration. We ordered the lamb and the duck. The mains were both delicious and full of flavour. We had assistance choosing the best red wines to go with...More

Date of visit: September 2019
Thank MichelleD1331
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded October 8, 2019

Wow, thank you for sharing your amazing experience in Bokan 37. We are thrilled to read how much you enjoyed your time and how well Katherine looked after you. We are really looking forward to welcoming you back soon MichelleD1331. Jacqui & The Bokan Family

Reviewed September 28, 2019

I chose this restaurant to celebrate our 3 years wedding anniversary with my husband. I have never been there before, but I knew that it was a good choice once I saw the amazing view of London. The food was well cooked and delicious. We...More

Date of visit: September 2019
Thank _P5831BS
JacquiM695, General Manager at Bokan 37 Restaurant, responded to this reviewResponded October 8, 2019

We absolutely love your 5 star review P5381BS thank you so much. I am delighted that you chose us to celebrate your wedding anniversary and of course the surprise cake at the end to top your perfect evening off. Constantin is thrilled with his personal...More

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Questions & Answers
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W_a_palmer
May 23, 2019|
AnswerShow all 2 answers
Response from roxana-madalina | Reviewed this property |
I was there during the week, late in the evening around 20:00 in a Thursday. The atmosphere were so nice, calm and relaxing. I really don't know how it is in the week-end, but I think you should try to find out how it is... More
1
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Vacationer604932
April 13, 2019|
AnswerShow all 2 answers
Response from Richard A | Reviewed this property |
In the bad?? What do you mean by the bad?
0
Votes
Explorer22550419116
February 11, 2019|
AnswerShow all 3 answers
Response from Dascia90 | Reviewed this property |
Yes, you can smoke on the terrace
2
Votes
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