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Carluccio's - St Pancras

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Ratings and reviews

#4,184 of 18,798 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Location and contact

Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
CUISINES
Italian, European
FEATURES
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Accepts Credit Cards, Table Service
Reviews (1,066)
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984 results
Traveler rating
243
385
194
109
53
Traveler type
Time of year
LanguageEnglish
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Traveler rating
243
385
194
109
53
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All reviews seafood linguine garlic bread tiramisu sea bass before catching a train italian food two courses nice meal set menu eurostar
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1 - 10 of 984 reviews
Reviewed 2 weeks ago

Perfect for late return to London. First floor “in and out” restaurant, the outside somewhat chilly on a march evening. For a speedy meal, excellent pasta, in particular the carbonara. Good value

Date of visit: March 2019
1  Thank hallgartenpeter
CarlucciosManager, Manager at Carluccio's - St Pancras, responded to this reviewResponded 2 weeks ago

Dear Guest, Thanks for taking time and leave us such valuable feedback. We are all glad to hear that you have had great time at Carluccios St Pancras. The entire team are delighted We are looking forward to welcome you back soon. Regards Vlad Vieira

Reviewed 3 weeks ago

Waiter was friendly but had to keep checking what we had ordered. the food was ok nothing really to report either way location is good as within the station but in the quieter area upstairs

Date of visit: March 2019
Thank cgab2013
CarlucciosManager, Manager at Carluccio's - St Pancras, responded to this reviewResponded 3 weeks ago

Hello Cgab2013, thank you - we really appreciate your feedback. We would like to have a better understanding about your experience. Please drop us a line at stpancras@carluccios.com at your earliest convenience. Many thanks Melissa

Reviewed 4 weeks ago via mobile

I use this chain a lot. This was far from its usual standard. Lamb ragu was luke warm, very little of the ragu which looked like cat food. The pasta was beyond al dente. Dolcetta of luke warm cappuccino and very cold rum baba. The...More

Date of visit: March 2019
Thank DavidWigan
CarlucciosManager, Manager at Carluccio's - St Pancras, responded to this reviewResponded 3 weeks ago

Davidwigan, we're disappointed to hear you had a bad experience with us. If you are willing to give us another chance, please get in touch at stpancras@carluccios.com, We would like the opportunity to make this up to you. Look forward to hearing from you. Melissa

Reviewed March 19, 2019

eggs luke warm, one coffee was cold, needed to ask staff 5 questions to get the menu on display outside. tables very close together. Unfortunately waiter holds card reader which prompts you to give a tip.More

Date of visit: March 2019
Thank magmj15
StPANCRAS, Manager at Carluccio's - St Pancras, responded to this reviewResponded March 20, 2019

Dear Guest, Thanks for taking time and leave us such valuable feedback. I really appreciate your comments regarding food quality, and I am so sorry to hear you have left disappointed. We take very serious all the feedback and it will be passed to my...More

Reviewed March 14, 2019

Had breakfast here mid week, it wasnt very busy. The eggs Benedict were disappointing, The poached eggs were not very warm. This is a dish i have had in other reataurants in the chain and this one was disappointing. The service was friendlyMore

Date of visit: March 2019
Thank RedLirac
StPANCRAS, Manager at Carluccio's - St Pancras, responded to this reviewResponded March 16, 2019

Dear Guest, Thanks so much for your valuable feedback. We do appreciate all the feedback good or bad as it does help us to highlight any areas for further improvement. I am so sorry to hear that you were disappointed regarding your eggs benedict. I...More

Reviewed March 9, 2019

A lovely brunch with friends. The friends I was with all really enjoyed their food and the coffee was good too- what is not to like?! The staffs were knowledgeable about gluten free options and there was a wide range of options. I can see...More

Date of visit: March 2019
Thank Be120
StPANCRAS, Manager at Carluccio's - St Pancras, responded to this reviewResponded March 10, 2019

Dear Be120, Thanks so much for your glowing feedback. We are all glad to hear that you have had great time here at Carluccios St Pancras. Indeed we do take allergies very serious, and of course we are here to look after the guest ,...More

Reviewed March 8, 2019

I had lunch here with friends. The location is lovely - you can choose to eat on the station concourse which is rarely busy during the day - and the architecture is stunning. We were greeted straight away and offered a choice of tables. Service...More

Date of visit: March 2019
Thank SuperStyx
StPANCRAS, Manager at Carluccio's - St Pancras, responded to this reviewResponded March 10, 2019

Dear SuperStyx, Thanks so much for taking time and leave us such valuable feedback. I am glad to hear that you have enjoyed your visit at Carluccios St Pancras, including the service and coffee. Regarding your comments about food, I am sorry to hear you...More

Reviewed March 6, 2019

If you want to pay £15+ for a small bowl bit of tasteless spaghetti and a few clams masquerading as spaghetti vongole, then by all means go here where your low expectations will be catered for. Equally as miserable is the caprese salad. Less than...More

Date of visit: March 2019
Thank paugeo19
StPANCRAS, Manager at Carluccio's - St Pancras, responded to this reviewResponded March 7, 2019

Dear Paugeo19, Thanks so much for taking time and leave us your valuable feedback. We are deeply sorry to hear that you were disappointed and we have failed on the food quality that you have received. Our aim is to provide the best food and...More

Reviewed February 22, 2019

Booked online and followed up with phone call to confirm. Arrived on time and they couldn’t find my booking. Meal was after theatre treat for friends 70th birthday. Finally got us to a table and because I had asked for the gluten free menu we...More

Date of visit: February 2019
1  Thank EastMidlandsBella
StPANCRAS, Manager at Carluccio's - St Pancras, responded to this reviewResponded February 24, 2019

Dear EastMidlandsBella, Thanks for contacting us about your recent visit to Carluccios St Pancras and I would really like to thank you for taking the time and trouble to give your valuable feedaback. I am so disappointed to read about your experience and really hope...More

Reviewed February 21, 2019 via mobile

This is a good meeting place and the staff are friendly and efficient. The food is reliable and well presented. On my last visit it was a little disappointing. The sea bass was a bit dry and it seemed to be served with just roasted...More

Date of visit: February 2019
Thank skybluedreamer
StPANCRAS, Manager at Carluccio's - St Pancras, responded to this reviewResponded February 22, 2019

Dear guest, Thanks so much for your valuable feedback. I am sorry to hear that you were disappointed on last visit. Your comments regarding the food quality will be be passed to my kitchen team and I can assure all the effort will be done...More

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Questions & Answers
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iamian16
May 25, 2018|
AnswerShow all 9 answers
Response from little-fat-git | Reviewed this property |
Yes, as per previous answers!
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