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Ratings and reviews

#551 of 4,464 British in London
#1,516 of 17,232 Restaurants in London
Travelers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Location and contact

City of London
0.2 miles from The Monument to the Great Fire of London
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About
Built in 1893 as a magnificent banking hall, the aptly named Counting House oozes 19th Century decadence. With gleaming chandeliers and high domed ceiling, it's a stunning place to stop by for a hand-made pie and a pint of real ale in the heart of London.
PRICE RANGE
$7 - $19
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Drinks
CUISINES
Bar, British, Pub
FEATURES
Wheelchair Accessible, Reservations, Private Dining, Seating, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover, Accepts Credit Cards, Highchairs Available, Non-smoking restaurants
Reviews (392)
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345 results
Traveler rating
141
134
36
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16
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LanguageEnglish
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Traveler rating
141
134
36
18
16
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All reviews pies fish and chips mash steak fullers pub banking hall city workers nice pub beer esb ale fernhill
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Reviewed 2 weeks ago

I had invited business colleagues from America and Ireland and told them about this wonderful Pie House in the City (having been there a number of times before). We booked a table at 7.30, by the time we sat down we were told there were...no pies, there was no fish but we could have the chips, we were served flat beer and half of us didn't get drinks. Total fiasco. Will never bring foreign colleagues here again. The staff did their best, it was not their fault, and the manager did give us 50% discount to recognise the shambolic situation - but come on guys. If you're a pie house and you don't have pies, put a sign outside and at least be honest about it. Very, very embarrassing.More

Date of visit: November 2022
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Reviewed 2 weeks ago via mobile

Popped in on a Friday evening hoping for a couple of drinks and some food. The menu is well written and promises so much, but unfortunately didn't deliver on everything. Roasted tomato and truffle aioli sandwich, veg cobbler and fish pie were ordered. Good bits...and bad bits, food came quickly. Sandwich was ok, but couldn't really taste the aioli, chips were really good. Veg cobbler was tasty, but two small overcooked dumplings do not a cobbler makemake, the dumplings should be larger and not so tough, but a good effort to try vegan dumplings at least. Fish pie came out and was warm on the outside but icy on the inside, taken back to the bar and was replaced in good time, so whilst disappointing, the service recovery was good. Hoping we just caught the kitchen on an off day. The venue itself was excellent and the bar service was quick and efficient and not over priced.More

Date of visit: November 2022
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Reviewed 3 weeks ago

lovely venue but so noisy - the noise seems to travel up to the dining area from the busy open bar. to be honest we found the list of starters on the main menu weird. very heavy food - chose soup from a daily menu...leak - was not impressed not a lot of flavour and not as hot as it should be. partner had the potted beef with bacon ad yorkshire puddings. he said it was good. for the main he had the rabbit stew and again he said it was good and flavoursome. i had the cauliflower & cheese pie this again was good but the mash and swede was like a loose puree not a mash. all ok but noting special.More

Date of visit: November 2022
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Reviewed 3 weeks ago

Good range of drinks, really good customer service, and tasty food which arrived very quickly on a busy Saturday (Lord Mayor's Parade)

Date of visit: November 2022
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Reviewed 4 weeks ago via mobile

Nice pub food, the pies were excellent btw, with very good service. The space is very welcoming and Victorian! Perfect for a couple of beers after a long work journey

Date of visit: November 2022
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Reviewed October 21, 2022 via mobile

Started off great when the manager suggested we sit upstairs as it was so crazy busy downstairs. It's a lovely building and very popular in the heart of Bank. Very limited food options if you're veggie - I had to just order chips. But my...friends really enjoyed their meals. After the food arrived the service went really down hill. They didn't clear the plates for nearly an hour. We had to go and find someone to order more drinks. We were never offered dessert even though the waitress knew I'd only been able to order chips for my meal. We had to get a different waitress who was quite rude and clearly annoyed to have to wait our table. There would often be 4-5 staff standing at the tills but none would check on the guests in the restaurant area unless someone stood up and went over to them. It's a nice pub but the service put a bit of a dampener on the visit. The service charge also left a bitter taste, especially when we had to chase for the bill multiple times. It was super busy but the amount of times the staff were just hanging around and not bothering to see if we wanted to spend more money (!) leaves room for improvement.More

Date of visit: October 2022
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Reviewed October 21, 2022

A group of us had a lunchtime work reunion. Stunning interior, great food, excellent service and great value for money. Will definitely go back.

Date of visit: October 2022
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Reviewed June 17, 2022

Ten of us booked to have lunch here after a guided walk round the city of London and were welcomed to a private room on the first floor. It is a most delightful building and still magnificent after its change of use from bank to...pub. It has a varied menu and all of us found something to enjoy. At the end of the meal, one of the group missed her footing on the last two steps and fell heavily, breaking her hip. The staff were wonderful, rushing to her aid, supporting her head and holding her broken leg in a pain free position for two hours while they waited for the ambulance they had called. They could not have been more concerned, efficient or kinder. Anyone can provide a good service when everything goes smoothly but when an accident happened, they were superb. Thank you very much to all of you.More

Date of visit: June 2022
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Reviewed May 25, 2022 via mobile

We had a lovely dinner at The Counting House on Cornhill which was designed to be a bank in 1893. A lofty domed ceiling, lots of polished wood, glittering chandeliers and the original bank lockers on display create a lovely ambience. As it's a Fuller's...pub, it's famous for its pies. We ordered 3 mini pies - one Steak and Ale each and one Hamhock and ESB to share. With a summer salad of avocados, greens and cherry tomatoes. The Steak and Ale pies had pieces of steak cooked in London Pride with caramelized shallots, button mushrooms and thyme. The other pie had chunks of ham cooked in Fullers ESB with smoked Applewood Cheese. Both came with red wine gravy and were superb! We shared a bottle of Primitivo from Puglia with the grapes lightly raisinated (Appassimento) which gave it the rich smoothness associated with Valpolicella Ripasso which is made in the same way. Very friendly, attentive service from a delightful young Indian girl added to our pleasure. A wonderful dinner in a wonderful place.More

Date of visit: May 2022
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Reviewed May 14, 2022

29 of us sat down for dinner in the Griffin Room at 6.30 pm and enjoyed a superb four course meal during which we heard speeches, told jokes and sang songs. The serving staff were wonderful and the courses were served when we specified. Really...looking forward to our AGM in October. Thank you again The Counting House.More

Date of visit: May 2022
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Reviewed April 23, 2022 via mobile

🚇 Bank 🍺 £6.90 Asahi The Counting House on Cornhill has to be one of the most impressive pubs I have visited in recent years. On entering this cavernous almost cathedral like pub I was simply in awe of the scale, beauty of this behemoth of a...boozer. Over the years I have visited a number of @fullers pubs and it’s fair to say they have a great vision of how the modern day pub should look and feel. There are so many stand out features here, the island bar and the high domed ceiling being the highlights for me. . This pubs isn’t just about eye candy and architecture, if you don’t look after your punters then it is all just folly. The beer choice is solid, the real ale connoisseur has five cask ales to choose from. The draught choice is also good, I love a pint of Asahi even if it is the most expensive pint Fullers offer. The menu here is full of British classics, fish and chips will set you back £17. There are also reasonably priced rooms here If you want to set up a base on a visit to the city of London, prices start at £105 a night. . I don’t know about you but now and again I like a bit of posh, even if it means paying over the odds. Here at the @countinghouse they have created a place where the city workers and tourists have an amazing place to have a beer, a pie, a chat, a meet or even a place to stay. This is one of Londons most beautiful pubs, make sure you add it to your must visit list. . 📊 Information correct on visiting 21/02/22More

Date of visit: April 2022
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Reviewed April 20, 2022

Came across this pub on a Saturday lunchtime. It looked nice from the outside so we decided to pop in for a pint and it is just as nice inside. Thought we’d have a bit lunch so hubby had the club sandwich and I had...the fish finger sandwich and what lovely fish fingers they were too. Would definitely pop in again on our next trip to LondonMore

Date of visit: April 2022
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Reviewed April 7, 2022

So happy we happened to stumble in from the cold to find a great dining experience. Traveling thru London waiting for a late dinner reservation our party decided to stop for a quick bite that turned into an early dinner. The ambience, the food and...service was great, and as it turned out we were glad we stopped since our original destination was late and was not what we expected. So if in London and you are looking for a place full of history and great service and food then I highly recommend The Counting House.More

Date of visit: March 2022
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Reviewed April 3, 2022

Ate here on Wednesday last week: we popped in for a mid morning drink and saw that the dining area is upstairs so almost dismissed it: (my husband has a back injury and cannot do stairs). However, on chatting with the barmaid, she said she...could arrange a table in the bar for our evening meal so we booked. On arrival, the bar was extremely busy with City workers, but there was a reserved sign on "our" table and the thong of people moved away to enable us to take our seats. The meals here are typical pub fare, but done very well: we enjoyed our pies enormously. I have nothing but praise for this place and highly recommend it. If ever I'm back in "The City" I know where I'll be heading.More

Date of visit: March 2022
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Reviewed March 14, 2022

One of my wife’s birthday presents was an overnight stay in London and tickets to watch the Sunday matinee of Hamilton so we were so excited for it. We are frequent visitors to London but this is the first time someone else had booked our...accommodation so we had no idea what we were getting. The Counting House is just beautiful. So much history in one building and our room was phenomenal. Really clean and spacious with a very comfortable king size bed not to mention the mini fridge and nespresso machine which were complimentary. It even had a Marshall Bluetooth speaker which was a welcomed addition from us. Breakfast was included and we had a little continental set up. Tea, Coffee, Juices and then options from the Breakfast Menu itself. Being Vegetarian and predominantly Plant Based this venue is really inclusive of this which is great! Breakfast we both got the Plant Breakfast which we both enjoyed as well as enjoying some fresh fruit from the continental buffet too. From checking in with Egle through to breakfast with the young lady who’s name I didn’t get and everything in between, our stay was a solid 10/10 and we would definitely stay here again. Easy to get to as a short walk from both Bank and Cannon Street and nestled in between some beautiful historic architecture So if you’re thinking of staying here, don’t hestitate!More

Date of visit: March 2022
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Questions & Answers
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NorthernDancer291
August 7, 2019|
Answer
Response from Counting House C | Property representative |
Sorry for the delay getting back to you. We are less than 5 mins walk from Bank station. If you have any other question, please do not hesitate to ask. Kind regards, Chris
1
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NorthernDancer291
August 7, 2019|
AnswerShow all 3 answers
Response from SallyF906 | Reviewed this property |
If you go on their website, you can view their menu
2
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THE COUNTING HOUSE, London - City of London - Menu, Prices & Restaurant Reviews - Tripadvisor

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The Counting House is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4