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Ratings and reviews

#237 of 2,424 Bar in London
#1,645 of 16,985 Restaurants in London
Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$8 - $24
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about

Location and contact

City of London
0.2 miles from The Monument to the Great Fire of London
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Reviews (358)
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LanguageEnglish
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Traveler rating
120
130
33
15
15
Show reviews that mention
All reviews pies fish and chips fullers pub banking hall beautiful pub christmas lunch great setting beer ales esb fernhill downstairs
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Reviewed October 17, 2020 via mobile

Came here with a couple of girlfriends and it was great. The original features around the bank are beautiful. We shared the pie board and schnitzel and it was perfect amount! The only thing I would say is that they don’t mention that the pie...board comes with 3 half pints to pair with the 3 mini pies, what a selling point!! They need to tell more people or make that clearer on the menu as it was a very pleasant surprise! We shared the date sticky toffee pudding and it was delicious!! Will def be back!More

Date of visit: October 2020
Helpful?
Reviewed October 12, 2020 via mobile

This is a superb, historic pub of great beauty built on the remains of an old (very old, pre 1970s!!!) Roman temple. A must see!

Date of visit: October 2020
Helpful?1  
Reviewed October 12, 2020

Popped in for a few drinks on Saturday 10th October 2020. The lady that met us on the door was very helpful and gave us a lovely place to sit. Our servers Martin & Giuliano were so helpful and kind they made our visit a...great one. Thank you to you guys and the whole team for making us feel safe during COVID and also making us feel welcome. We will see you soon!!More

Date of visit: October 2020
Helpful?
Reviewed October 2, 2020 via mobile

Very enjoyable visit with my friends. Well-attended to by host but special mention to Martin who was patient to explain about the food menu, beers and Gins. Friendly and welcoming without going overboard. All PPE, social-distancing measures and hand-sanitizers present and correct. As a pub,...the menu is limited but what they do, is okay. Only slight let-down was the overcooked chips. But overall a very pleasant experience, and from just about everywhere in the pub is good.More

Date of visit: September 2020
Helpful?1  
countingh2014, General Manager at The Counting House, responded to this reviewResponded October 5, 2020

Good afternoon John, Thank you very much for your feedback. We're delighted to hear your comments, particularly with regards to our team. I'll have a look into the overcooked chips. Thanks again and hope to see you soon. Chris General Manager

Reviewed March 16, 2020

In the City there are a number of old bank offices that is turned into something else. This one has had a careful make-over into a pub and it works perfectly. Table on the “balcony” if you want a meal outside the rush, the bar...downstairs. Very nice.More

Date of visit: July 2019
Helpful?
countingh2014, General Manager at The Counting House, responded to this reviewResponded March 17, 2020

Good afternoon, Delighted to hear you had a great experience with us. The building was indeed refurbished beautifully back in the 1990's and I can assure you a considerable sub is spent maintaining it each year. I hope we see you again soon. Kind regards,...More

Reviewed March 15, 2020

Very boutique type rooms well equipped, rating the bed very comfortable, rating the breakfast- poor ! Staff friendly and helpful. Building is well located to The Shard which was our main purpose of the visit. The accessibility is restricted- side door leads to a very...narrow staircase leading to reception 2nd floor. Hotel feels disconnected from the Pub next door next door. Overall experience expensive bed & breakfast. Bed part ok - Breakfast part not cooked well at all.More

Date of visit: March 2020
Helpful?
countingh2014, General Manager at The Counting House, responded to this reviewResponded March 17, 2020

Good morning, Thanks for taking the time to write your review. The front door of the hotel is the original entrance to the bank offices, where the hotel is now situated. This is Grade II listed and certainly adds to the charm. I do apologise...More

Reviewed March 12, 2020 via mobile

This is a pub with rooms which I understood before my stay. The separate entrance to the rooms is next door to the pub itself which is good. There is a lift which takes you to a small reception on the 2nd floor. The young...guy at reception sat and watched while I struggled with stairs and doors with 2 bags..... no offer of help. The room was very small and dark although the bathroom was new and fresh and the bed was comfortable. A major issue is that there is no mirror in the bedroom itself, only the bathroom so how are you supposed to dry your hair?.....plenty of consideration given to male guests with a trouser press and none to female guests. In fact the whole place had a very masculine feel to it, I didn’t feel particularly comfortable as a sole female guest. Breakfast was OK I won’t stay again.More

Date of visit: March 2020
Helpful?
countingh2014, General Manager at The Counting House, responded to this reviewResponded March 13, 2020

Good afternoon, Thank you for taking the time to write your review. I'm sorry if our reception staff were not as helpful on arrival as they should have been. We will certainly pick this up. I'm pleased you found the room comfortable and had a...More

Reviewed February 24, 2020 via mobile

I adored the architecture in this pub - beautiful chandelier and dome up in the ceiling. Had wanted to visit for a while and wasn’t disappointed!

Date of visit: February 2020
Helpful?
countingh2014, General Manager at The Counting House, responded to this reviewResponded March 13, 2020

Good afternoon, Delighted you enjoyed your visit. I hope we see you again soon. Kind regards, Chris

Reviewed February 23, 2020

Evening meal with drinks on a Saturday night. Beautiful pub, great range of beers to try - but avoid the food, it was a massive disappointment. £80 bill for 4 main courses and 1 starter only (no drinks). The pies were fine but very very...small with a meagre selection of veg accompanying, and our crab burgers were similarly tiny and really uninspiring. Accompanying chips were fine but only just warm, and calamari starter tiny and chewy. The waiting staff were trying really hard to make it a nice experience but £80 for a meal, in a pub, is alot of money and this is by a long way the worst pub meal I've had for a while. Save your money, go somewhere else.More

Date of visit: February 2020
Helpful?
countingh2014, General Manager at The Counting House, responded to this reviewResponded March 13, 2020

Hi Polly, We're disappointed to hear your feedback. As an Ale & Pie house, this pies are our speciality and the feedback is generally overwhelmingly positive. I'm pleased our waiting staff were on hand to assist you. We do welcome comments like this in-house as...More

Reviewed February 16, 2020 via mobile

We thoroughly enjoyed our visit to The Counting House. The rooms were lovely, the breakfast was fantastic and the location was brilliant. The Counting House was full of character and history.

Date of visit: February 2020
Helpful?2  
countingh2014, General Manager at The Counting House, responded to this reviewResponded March 13, 2020

Good afternoon, Delighted you enjoyed your visit. I hope we see you again soon. Kind regards, Chris

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Questions & Answers
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NorthOf61
August 7, 2019|
Answer
Response from Counting H | Property representative |
Sorry for the delay getting back to you. We are less than 5 mins walk from Bank station. If you have any other question, please do not hesitate to ask. Kind regards, Chris
1
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NorthOf61
August 7, 2019|
AnswerShow all 3 answers
Response from SallyF906 | Reviewed this property |
If you go on their website, you can view their menu
2
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