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Carluccio's - South Kensington

$$$$
Neighborhood:
South Kensington
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One Old Brompton Road, South Kensington, London SW7 3HZ, England
442075818101
Website
Today
8:00 am - 11:30 pm
Closed now
All hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Fri 8:00 am - 11:30 pm
Sat 9:00 am - 11:30 pm
More Info
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441 Reviews from our TripAdvisor Community

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Showing 361: English reviews
London, United Kingdom
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We ate here before a visit to the VBC Prom. We had not booked but were seated quickly inspire of the restaurant being very busy. Our waiter was Leo. He was attentive, helpful and chatty. I had one of the specials, ravioli in lemon sauce. It was excellent, the best Italian meal I have eaten since being in Italy a... More 

Helpful?
Thank Netty2110
Wantage, United Kingdom
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived without booking and were told that there would be a wait, which was fine. However there were people coming in with bookings for set times that were told that they would have to wait as well - some waited an additional 20 mins on their reserved time. The complimentary Prosecco helped us and once seated the food was... More 

Helpful?
Thank Russell L
Greater London, United Kingdom
Level Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

It may have been a miscommunication issue (and I must stress, on their part), but when I ordered a picnic hamper, I didn't expect to have to wait so long and then assume I and my order had been forgotten. I felt i was lied to or at least fobbed off by staff, none of whom wanted to take responsibility... More 

Helpful?
Thank Paul S
Jas K, General Manager at Carluccio's - South Kensington, responded to this review

Dear Sir, Thank you for your review. I can only apologise for how you were made to feel, but I would like to make it very clear that we neither 'Lie or Fob' people off, we do however make mistakes and on this occasion we did so. Please contact me to discuss the matter further at southkensington@carluccios.com and I will... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I ordered the seafood linguine but the mussels had gone bad. The smell was horrible and was definitely not safe to eat. I informed the waitress but the chef said its normal. I exchanged it for the venison tortellini which was below average. I tasted my friend's carbonara as well which I found to be below average as well. Even... More 

Helpful?
Thank beo1294
Jas K, General Manager at Carluccio's - South Kensington, responded to this review

Dear Beo, Thank you for your review. However; I am very disappointed to read about your meals and how underwhelming they were. If you could please get in touch with me regarding your visit at southkensington@carluccios.com I appreciate your direct feedback. Best wishes, Jas More 

Level Contributor
36 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The traditional post cardiac hospital review visit. The food is good, the place is popular and easily accessible from South Ken tube. As ever, the give away for any place and how well it's overall management is, is by the loo's, and they don't have a lot to say for themselves...

Helpful?
Thank Kevin F
Jas K, General Manager at Carluccio's - South Kensington, responded to this review

Dear Kevin, Thank you for your time to write a review. I am disappointed that the toilets were not in adequate condition and if you could please email me at southkensington@carluccios.com I would appreciate your direct feedback. Many thanks, Jas More 

Hayling Island, United Kingdom
Level Contributor
29 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A very handy location for many of London's museums or to buy that Lamborghini (the main dealer is a few doors away). You could never have a romantic dinner for two at Carluccio's. The noise level is like a school refectory - fortunately the food is a whole lot better. South Ken can be busy so worth booking if you... More 

Helpful?
Thank Glyn E
Jas K, General Manager at Carluccio's - South Kensington, responded to this review

Thank you for very much for your kind words... I truly value the time you have taken to offer honest feedback. We are currently in the planning stages to tackle the noise levels at the restaurant and we will in the future have a better system to combat this issue. Kind regards, Jas More 

Oxford, United Kingdom
Level Contributor
72 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Spent some time here as I had to wait for a while. Had coffee sat outside with a delicious lemon tarte...then moved indoors for dinner. The staff were amazing. Excellent service. My food was perfect. I recommend it as a great place to chill or lunch when visiting the museums or shopping around.

Helpful?
Thank RedThunderbird
Jas K, General Manager at Carluccio's - South Kensington, responded to this review

Dear Red, Thank you for your kind words and I will be sure to pass on your comments to the staff, it is very nice to read such compliments and we hope to see you again soon. Many thanks, Jas More 

Centreville, Virginia
Level Contributor
958 reviews
251 restaurant reviews
common_n_restaurant_reviews_1bd8 861 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On every trip to London I dine at Carluccio's because there are excellent gluten free options from which to choose. The Pasta Pollo with chicken, three types of mushrooms(shiitake, oyster and button) and a crepe fraiche and lemon oil sauce was my choice on this visit. Flavorful, yet delicate, filling yet light, with a house salad I was a happy... More 

Helpful?
Thank KLE2013
Jas K, General Manager at Carluccio's - South Kensington, responded to this review

Dear KLE, Thank you for your kind words, it's very nice to read that we offer a good choice for guests with certain dietary requirements. We look forward to welcoming you again! Best wishes, Jas More 

London, United Kingdom
Level Contributor
286 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have eaten here about six times. The lunch sets (about 12gbp for two courses) offer good value. The chicken liver pate, served with onion marmalade, is a pleaser. So is the sage ravioli. The salad nicoise is a big helping. The mushroom soup is savory. Service is prompt and friendly, even on a full house. Highly recommendable for foodies on... More 

Helpful?
Thank YubaPrincess
Jas K, General Manager at Carluccio's - South Kensington, responded to this review

Dear YubaPrincess, Thank you for your kind words, we really do appreciate your time to review us, we look forward to welcoming you back soon. Best wishes, Jas More 

London, United Kingdom
Level Contributor
58 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Hugely disappointed with their brunch as only specks of salmon were given over the scrambled eggs. Queues to enter took an age and service was not speedy either.

Helpful?
Thank camah17
Jas K, General Manager at Carluccio's - South Kensington, responded to this review

Dear Camah, I'm sorry to hear that your breakfast was a disappointment and we did not offer you a good service too. I would like the opportunity to discuss the matter further if you would like to contact me at southkensington@carluccios.com Best regards, Jas More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$57
Cuisine
Italian, Mediterranean, Gluten Free
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Families with children, Large groups
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
8:00 am - 11:30 pm
Tuesday
8:00 am - 11:30 pm
Wednesday
8:00 am - 11:30 pm
Thursday
8:00 am - 11:30 pm
Friday
8:00 am - 11:30 pm
Saturday
9:00 am - 11:30 pm
Location and Contact Information
  • Address: One Old Brompton Road, South Kensington, London SW7 3HZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > South Kensington
  • Neighborhood: South Kensington
  • Phone Number: 442075818101

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carluccio's - South Kensington and other visitors
2 questions
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London, United Kingdom
7 months ago
Greater London, United Kingdom
7 months ago

See all questions (2)

Questions? Get answers from Carluccio's - South Kensington staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood