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Carluccio's - Islington

305-307 Upper Street, London N1 2TU, England
+44 20 7359 8167
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Neighborhoods
Neighborhoods
Overview
  • Excellent30%
  • Very good40%
  • Average13%
  • Poor8%
  • Terrible9%
Travelers talk about
“panettone” (2 reviews)
“giardiniera” (2 reviews)
“linguine” (3 reviews)
Restaurant Hours
CUISINES
Italian, Mediterranean, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
305-307 Upper Street, London N1 2TU, England
All Details
Write a ReviewReviews (141)
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1 - 10 of 131 reviews

Reviewed 2 weeks ago

That wasn't my first visit to Carluccios restaurant, but definitely most impressed. On arrive, we were quickly greeted and shown to our table. Staff were friendly, helpful and very efficient. Food really well presented and good cooked. Next time Im looking for a lunch out,...More

Thank nil d
Reviewed April 25, 2018 via mobile

Pros - the waitress was great Cons - the food was dreadful. It was bland, zero flavour, all dried herbs and frozen packeted food which had been thrown together. The steak was minuscule, thin and over cooked. We had vouchers but were sceptical upon entering...More

1  Thank Holly C
Reviewed April 6, 2018

I arrived at 5.40 to be early to meet my wife for dinner before the theatre. The two ladies on duty were pleasant but getting a drink took ages simply because they had so much to do. People arrived wanting a meal or tea and...More

Thank Graham B
George R, General Manager at Carluccio's - Islington, responded to this reviewResponded April 10, 2018

Dear Customer As the New Manager of Carluccios, I would like to sincere apologise for the negative experience you had at our restaurant. Having read your email, I am appalled by the level service you experienced. This does not reflect the high standards we hold...More

Reviewed February 3, 2018

Lazy and difficult staff at the front section. i have been going for years, i live very close, and have got used to their style of service but today pipped the post! I ordered two sandwiches to go at 11.30 am today, she said it...More

Thank Anna R
Paulina U, General Manager at Carluccio's - Islington, responded to this reviewResponded February 7, 2018

Hi Anna I can see from your comments that we feel short of our own standards during your last visit and i apologise for this. I would like to discuss your experience in more detail, if you could send your contact details to islington@carluccios.com and...More

Reviewed January 21, 2018

Still got the same wonderful menu, we got a voucher discount so the value was okay and nice Italian ambiance, pity but the place seems to be losing the plot, which is a pity as I would like to be able to look forward to...More

Thank David P
George R, General Manager at Carluccio's - Islington, responded to this reviewResponded February 9, 2018

Hi David, Thank you for taking the time to leave us your feedback regarding your last visit. Please accept my sincere apology about the poor service you received, I am ashamed to read that we have let one of our guests down. Surely, any feedback...More

Reviewed January 4, 2018

I chose to come here with my daughter for my birthday treat, The atmosphere was warm and welcoming and in the evening it had a glow about it. Surrounded by lovely big boxes of Panetone and a wide variety of delicacies on display. I chose...More

Thank Janstanyer
Paulina U, General Manager at Carluccio's - Islington, responded to this reviewResponded January 8, 2018

Hi Thanks for the fantastic feedback, we always want our guests to feel welcome in our restaurant. I'm really glad you enjoyed your food, the cod is one of our most popular dishes. We hope to see you back in the restaurant soon. George

Reviewed November 29, 2017 via mobile

Stopped here with the kids to warm up from the cold and have some tea and dessert. Our service was excellent and the staff were friendly and helpful. The desserts were very tasty. We managed to sample many of them and they were all delicious....More

Thank Hans-Peter D
Paulina U, General Manager at Carluccio's - Islington, responded to this reviewResponded December 1, 2017

Hello Thank you for taking the time to contact us and give us feedback, its great to hear that you enjoyed your experience with us. We hope to see you again at the caffe soon. George

Reviewed November 14, 2017

Has this Carluccios been forgotten...drab, poorly staffed, no meat ! What is going on, we walked in, were ignored despite the place not being very busy, then told to sit wherever we wished. We waited again and were given menus, left to sit for fifteen...More

Thank ColombianDream
Paulina U, Manager at Carluccio's - Islington, responded to this reviewResponded November 16, 2017

Hello, Thank you for taking time to feedback us about your recent visit at Carluccio's Islington. Please accept my sincere apology about the poor service you received. I am ashamed to read that we have let one of our guests down. At Carluccio`s, we take...More

A TripAdvisor Member
5
Reviewed November 6, 2017 via mobile

Not sure if carluccios has been bought but really upset by the recent menu changes as there is just no quality food anymore. Staff were lovely here but the business just feels dated and poorly run. Management nowhere to be seen, chefs shouting from the...More

Thank A TripAdvisor Member
Paulina U, General Manager at Carluccio's - Islington, responded to this reviewResponded November 13, 2017

Hello Thank you for taking the time to give us feedback on your recent trip to our Islington restaurant. I can see from your comments that your experience has not been to the standard it should be, i would like to discuss this in more...More

Reviewed October 22, 2017 via mobile

Visited on a night out with a friend. Lovely food and quick service. Set menu and a drink for £28 good value for money and wonderfully tasting. Always have the chicken pate starter 😍

Thank charmedone04
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$13 - $27
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Business meetings, Kids, Families with children, Large groups
Location and Contact Information
  • Address: 305-307 Upper Street, London N1 2TU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 7359 8167
  • E-mail
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