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The Bank Bar and Brasserie - CLOSED

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$22 - $46
CUISINES
French, International, Grill
Special Diets
Vegetarian Friendly
View all details
meals, features, about

Location and contact

Reviews (47)
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47 results
Traveler rating
17
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Time of year
LanguageEnglish
17
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1 - 10 of 47 reviews
Reviewed August 17, 2014

Posh dining courtesy of our daughter! Wait staff in suits! Not used to this and by our standards the food was expensive but daughter loved her risotto.

Date of visit: August 2014
Thank sandimo51
Reviewed December 20, 2013

Well, we did say that we would return here when it was busy, see earlier review "surprised" and wow was it busy, think there was maybe 4 seats empty, we were a very large party and our waitress at first was a grump but we...More

Date of visit: December 2013
Thank usthemandnotyou
Reviewed December 19, 2013

We had our Christmas meal here on December 13th and I must say I had some reservations due to the takeover. We had a very successful meal here last year. I was not disappointed it was lovely the staff were really attentive the food was...More

Date of visit: December 2013
Thank Jo Eilese F
Reviewed December 18, 2013

I love this place. I loved it when it was called something else and I love it even more now. Great food great service. I should go more often; I forget how reasonably priced it is. It's not cheap - it's not Wetherspoons, but if...More

Date of visit: December 2013
Thank Henry29104
Reviewed December 17, 2013

Visited bank bar & brasserie on 14th December with party of 17. We were seated on arrival and left for 15 mins without being offered a drink. Had to ask twice before anyone came over to take our drinks order. Food was served promptly (pre...More

Date of visit: December 2013
1  Thank Dave W
ThomasKennedy, General Manager at The Bank Bar and Brasserie, responded to this reviewResponded December 21, 2013

Hi Dave, Thanks for the review and apologies that you left disappointed with our Christmas Menu. We have had many great compliments about our Party Nights and I am sorry that you did not enjoy your evening. We will use your feedback for our future...More

Reviewed December 16, 2013

We went for a meal 13th december, food was awful The Turkey Dinner was freezing gravy was cold meat was cold vegetables where rock hard and the potatoes where not cooked the people who had the steak left it as it was full of fat...More

Date of visit: December 2013
Thank maza1232013
ThomasKennedy, General Manager at The Bank Bar and Brasserie, responded to this reviewResponded December 21, 2013

Thank you for choosing The Bank Bar & Brasserie and thank you for posting a review about your experience. Your feedback is greatly appreciated as we continually look for ways in which to enhance the product and service that we offer to our guests. Please...More

Reviewed December 15, 2013

I was one of the party who was disappointed at Sunday lunch on 1st Dec (see earlier review) and had further doubts when a few days before our office's planned visit on 13th Dec, the restaurant changed the Christmas menu we had booked on months...More

Date of visit: December 2013
1  Thank JudRob
ThomasKennedy, General Manager at The Bank Bar and Brasserie, responded to this reviewResponded December 21, 2013

Thank you for posting a second review about your experiences with us here at The Bank. I'm delighted that you have noticed positive improvements in the service that we provide and have passed your comments onto the team. We look forward to welcoming you back...More

Reviewed December 12, 2013

Restraunt was empty, it was a Thursday evening around 7pm, there was one other table of two. We arrived and orderd drinks, then orderd food - I orderd scollop and belly pork with apple and fennel salad My dish arrived with no belly pork which...More

Date of visit: October 2013
Thank MrReview2013
ThomasKennedy, General Manager at The Bank Bar and Brasserie, responded to this reviewResponded December 21, 2013

Thank you for taking the time to review your dining experience with us via TripAdvisor. Please accept my sincere apologies that you did not receive our usual high standards of quality and service during your visit. I have discussed the issues you have highlighted with...More

Reviewed December 12, 2013

Very disappointing. Booked for a party of 18 (15 attended) on basis of a la carte menu plus Sunday roast options, as shown on website. A la carte not available and only chicken and turkey available for roast option, plus expensive steaks. Booked for 1pm...More

Date of visit: December 2013
Thank Geoffrey I
ThomasKennedy, General Manager at The Bank Bar and Brasserie, responded to this reviewResponded December 21, 2013

Hi Geoffrey, Thank you for highlighting the problems you encountered during your visit to The Bank. My apologies for any confusion with our menu options, we will ensure to be more clear and concise in future as during December we run our Festive menus instead...More

Reviewed December 5, 2013

Brought to the Bank for a work Christmas dinner. Truly awful food was presented from a small Christmas menu. Turkey was 2 small slices of dry, crispy bird. Veggies were mushy and overcooked. Spuds and gravy were fine...but so they should be. Friends had steak,...More

Date of visit: December 2013
Thank maro70
ThomasKennedy, General Manager at The Bank Bar and Brasserie, responded to this reviewResponded December 21, 2013

Thank you for taking the time to review your experience on TripAdvisor. We aim to exceed the expectations of all our guests and I apologise that we fell short of our aim on this occasion. I have discussed your feedback with the team and we...More

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