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Frankie & Benny's

Ormskirk Road | Racecourse Retail Park, Liverpool L9 5AN, England
+44 151 524 4000
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  • Excellent24%
  • Very good20%
  • Average18%
  • Poor17%
  • Terrible21%
Travelers talk about
“sirloin steak” (3 reviews)
“eggs benedict” (3 reviews)
“fast food” (3 reviews)
Open Now
9:00 AM - 11:00 PMAll hours
Italian, American, Pizza
$$ - $$$
Ormskirk Road | Racecourse Retail Park, Liverpool L9 5AN, England
All Details
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Reviews (291)
Traveler rating
Traveler type
Time of year

1 - 10 of 289 reviews

Reviewed 6 days ago

I have been previously and it was not as bad as this time. Daughter ordered Carbonara I ordered Lasagne both came only barely warm and it was obvious they had been microwaved. The table was scruffy, a high chair was removed in order to seat...More

Thank Julie G
Reviewed 2 weeks ago

Had a 2 for 1 main deal voucher and ate here on a Wednesday afternoon for lunch. Would not pay full price for food here and only good value with a deal (sign up on web site or app store to be sent vouchers/offers). I...More

Thank rosaline2015
Reviewed September 11, 2017 via mobile

Good food and customer service. Can't fault anything. Used our taste card so got 241 as well. Drinks are a little overpriced £3+ for a coke. But I suppose having the taste card helped to soften the blow.

Thank Deborah C
Reviewed September 10, 2017 via mobile

Firstly, I asked for a burger with bacon - no bacon. Secondly, payed extra to have sweet potato fries but they were soggy and undercooked. Thirdly, was waiting for 20 minutes for service to pay the bill despite the restaurant being relatively quiet. One waitress...More

Thank Robert T
Reviewed September 9, 2017 via mobile

Very poor, food was cold and sent back twice. Overpriced drinks and a low standard of service . Poor customer relations from the manager when we politely complained about the dining experience. Will not go back.

Thank DaveNSNO
Reviewed September 9, 2017 via mobile

We came for a family celebratory meal Friday 8th September, we ordered our starters, a sharing platter for four, when it arrived it was luke warm, we ate it anyway, the waiter was superb throughout the whole meal. On to the mains, my husband ordered...More

Thank Jenny W
Reviewed September 2, 2017

I came here for a meal out with 10 others and we were all seated at 1 table together which was good. I had an ice cream soda float which had nothing wrong with it. We had to wait for 10 minutes for our mains....More

Thank ajs2005
Reviewed August 26, 2017 via mobile

Out looking for a replacement kitchen and after visiting Wren's Kitchens we needed sustenance and decided to try Frankie & Benny's which was just opposite on the retail park Although fairly hungry we did not fancy a big meal so we picked a starter -...More

Thank maltesefalcon43
Reviewed August 17, 2017

I have been to the restaurant before and was a little surprized by the change in the place. The service was not as good as previous visits and my meal came in a bowl with a crack from the rim to the centre, when I...More

Thank pauldavey1
Reviewed August 11, 2017 via mobile

Went for lunch Arrived seated straight away and asked what drinks we wanted straight away drinks arrived then waited 20 min for our food order to be taken. Not enough staff on to cover the busy school holiday period food arrived after a long wait...More

Thank mattj6918
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Mr Chips
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Nearby Attractions
Aintree Racecourse
309 reviews
.85 miles away
Play Away
18 reviews
.61 miles away
Aintree Golf Centre
11 reviews
.90 miles away
Aintree Grand National
28 reviews
.89 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
Brunch, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Parking Available
Good for
Kids, Families with children, Large groups
Open Hours
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: Ormskirk Road | Racecourse Retail Park, Liverpool L9 5AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: +44 151 524 4000
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