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Frankie & Benny's

) #1,094 of 1,389 Restaurants in Liverpool $$ - $$$ American
Ormskirk Road | Racecourse Retail Park, Liverpool L9 5AN, England
+44 151 524 4000
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Overview
  • Excellent24%
  • Very good20%
  • Average18%
  • Poor17%
  • Terrible21%
Travelers talk about
“fast food” (3 reviews)
Open Now
9:00 am - 11:00 pmAll hours
CUISINES
American
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Ormskirk Road | Racecourse Retail Park, Liverpool L9 5AN, England
All Details
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Reviews (279)
Traveler rating
Traveler type
Time of year
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1 - 10 of 277 reviews

Reviewed 1 week ago via mobile

Disappointment of the highest calibre. The aintree branch seems adamant to give the customer an experience of the lowest of the low. The burger was tasteless, poor quality, and presented with no care or attention. Complete and utter muck and I won't be returning

Thank CraigSMB
Reviewed 3 weeks ago

I ordered a burger which was tasteless. I have had value burgers from a supermarket with more taste. Despite there being something that was meant to be cheese on the burger I could not taste it. The salad looked as if they had opened a...More

Thank pipalice
Reviewed June 10, 2017 via mobile

Been here a few times but the most recent visit was a complete disappointment. After ordering food, we waited no less than 45 mins for it to come out, we actually could see it on the service area where it sat for a good 7-8...More

Thank Joanne1302
Reviewed June 4, 2017 via mobile

Visited today for evening meal. We are fussy eaters but asked for nothing unusual eg plain chicken pitta bread meal. Plain....came with lettuce and an unordered side of corn on the cob, ordered ham pizza, received cheese pizza with no ham topping, ordered plain beef...More

Thank 090604
Reviewed May 28, 2017 via mobile

Decided to get up and leave after no one bothered ever to come back and take our order despite watching three other tables seated after us and have their orders taken. Very disappointed.

Thank Neil C
Reviewed May 10, 2017

1st time here and not really that impressed. It was absolutely freezing in there, somcold I have come home and putt my heating on high! The time we waitied from ordering something tomactually receiving it was ridiculous the food was bad just the service and...More

Thank vicky s
Reviewed May 5, 2017 via mobile

Full restaurant when we arrived for a busy Friday night. We enjoyed a milkshake and a mocktail at the bar while we waited for our table. Although the restaurant was full the manageress accommodated our table request for my pregnant girlfriend and we were seated...More

Thank Joshua9019
Reviewed May 5, 2017

We would only go back to this chain if we get a special offer voucher. We had signed up on the web site and were sent a 2 for 1 main menu deal. We went along for our lunch on a Thursday just after 12noon....More

Thank rosaline2015
Reviewed May 1, 2017 via mobile

Me and my partner went for breakfast and had to send both dishes back ( first time I have ever done that in a restaurant) the dishes were both cold, the coffee came in dirty cups and the manager looked like he'd come into work...More

Thank David H
Reviewed May 1, 2017

Not very impressed with F&B's. The food was just average and very expensive. We went to celebrate my granddaughers 16th Birthday but I won't be going back.

Thank Sue S
Nearby
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McDonald's
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Pizza Hut Aintree
50 reviews
.43 miles away
Nearby Attractions
Aintree Racecourse
309 reviews
.96 miles away
Play Away
18 reviews
.61 miles away
Aintree Golf Centre
10 reviews
.90 miles away
Aintree Grand National
28 reviews
.89 miles away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Families with children
Open Hours
Sunday
9:00 am - 11:00 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Ormskirk Road | Racecourse Retail Park, Liverpool L9 5AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: +44 151 524 4000
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