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The New Orchid Garden

$$ - $$$
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359 Eaton Road | West Derby, Liverpool L12 2AH, England
+44 151 228 4488
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246 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Liverpool, United Kingdom
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

After being recommended to me by a work colleague my family and | went last Saturday 7th January 2017. The first thing that struck me on entering the restaurant was how lovely it was inside, its decorated to a high standard which is probably why most of the customers( full house) were dressed as if going to town! The staff... More 

Helpful?
Thank mike k
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We were seated upstairs, lovely little seating arrangement going on. Starters were delicious, duck noodle simple in particular was impressive!! Moving onto the mains, again can't fault flavour, beef green pepper and chicken satay were delicious!! We ordered vermicelli but stated no prawns due to my girlfriend being highly anaphylactic however it came with them in, extremely dangerous! Upon notifying... More 

Helpful?
Thank John W
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Had a fabulous time here been here lots of times, first time since the previous owner sold it , still has the same atmosphere, food is great

Helpful?
Thank dollietub
Liverpool, United Kingdom
Level Contributor
40 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We have been to this restaurant regularly for many years and it is still as good as ever. The staff are all so friendly especially Marie, Jessica, Steven and Wayne. Nothing is too much trouble for them. The food was gorgeous as always, tasty hot and freshly cooked. YUMMY! We come here regularly with our family for special celebrations (14... More 

Helpful?
1 Thank ejw00ds
Nairobi
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Dreadful!!! Early family Xmas dinner gone seriously wrong. Inedible soup which would have allowed a spoon to stand in it unaided due to the amount of msg. Bland main courses also coated in msg with a totally inedible squid dish. Rushed service & rude staff. Elderly parents who were expected to climb many stairs. After polite complaint, the Manager, who... More 

Helpful?
2 Thank WREK58
Liverpool, United Kingdom
Level Contributor
80 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
1 of 5 bubbles Reviewed December 10, 2016

Took my Dad and family for a birthday celebration to this restaurant recently as we have visited many times over the years and the food and service has always been excellent. Allowing for the above, I was so disappointed by the poor service delivered from miserable staff. What was worse though was the food. The hot and sour soup tasted... More 

Helpful?
2 Thank HonestMan999
Liverpool
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 7, 2016

Group of 9 of us booked in here for a birthday celebration. Staff really friendly and helpful, always attentive. Menu has more than enough choice, food was very nice and fresh, clean plates all round. Pricing was very good given quality. Whole place is well decorated and really clean. Restaurant has a bar area upstairs which we used after our... More 

Helpful?
1 Thank MJC173
Liverpool, United Kingdom
Level Contributor
46 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 25, 2016

Last minute booking for 7 on a Friday night. Service was efficient and the food was good, plenty of choice and arrived quite promptly. We were asked when we wanted each course. A good overall experience.

Helpful?
Thank valdowling
A TripAdvisor Member
5 of 5 bubbles Reviewed November 6, 2016 via mobile

Great Restaurant on our door step.. Always made welcome and food is well presented and plentiful.. Been on numerous occasions for different family occasions.. Very busy place but well run and minimal waiting time... Top notch...

Helpful?
Thank A TripAdvisor Member
Hull, England
Level Contributor
60 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed October 29, 2016 via mobile

Visiting a friend who has just started work in Liverpool so none of us knew the area. We had tried to get to another Chinese restaurant but it was full so came here instead. Nice place, nice surroundings but it was nothing special and we felt very rushed to order hence we ordered what we knew as didn't have chance... More 

Helpful?
Thank Shaz502

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
$15 - $29
Cuisine
Chinese, Asian
Meals
Dinner, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Special occasions, Families with children
Location and Contact Information
  • Address: 359 Eaton Road | West Derby, Liverpool L12 2AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: +44 151 228 4488

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The New Orchid Garden and other visitors
1 question
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Liverpool, United Kingdom

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?