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The New Orchid Garden

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359 Eaton Rd | West Derby, Liverpool L12 2AH, England
44 151 228 4488
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226 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Liverpool, United Kingdom
Level Contributor
28 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked a table for 14 family members for a 50th birthday meal at the Orchid. The staff are fab, great atmosphere. The food was very nice I enjoyed my meal, loved the ribs and sweet and sour chicken. I had a great time, I would go back to try different dishes.

Helpful?
Thank Angela J
Liverpool, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

On arrival at 7.30 table booked for 8pm I asked could we go upstairs for a drink first, the owner pulled a face and said "just 1 ok". The prawn toast was off tasted sour, when we told the owner he said "there made fresh every day, what else do u want". We ordered chicken satay on a skewer baring... More 

Helpful?
Thank Stemc72
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 stars Reviewed 1 week ago via mobile

I was told that this restaurant is highly rated - I can only assume that the people who came to this conclusion have never actually been to a decent Chinese restaurant. The food is bland, tasteless and poor quality. I visited here twice in a week as I was briefly staying in the area - and tried the 'best' seafood... More 

Helpful?
Thank misterfrank7
Liverpool, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We booked here after many visits for a Father's Day meal for my dad, the food was really nice as usual however one member of staff was that rude that it's completely put any of us off going again. After ordering a wine and soda and a diet lemonade, we were brought a wine and lemonade and just a wine,... More 

Helpful?
4 Thank melbrad1
Liverpool, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

Lovely restaurant it's clean and we'll decorated. The food is great always a pleasure to eat here and the staff are plentiful and eager to help. Caters for couples all the way up to large parties. Fab meals always here. Downside is the chairs could be a little more comfortable! !

Helpful?
1 Thank Sharon R
Liverpool
Level Contributor
21 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 22, 2016 via mobile

We used to come here a few times per month until it changed owners. The food is now only average, some look warm and tasteless and this has improved since earlier in the year. I was surprised to see so many empty tables on a Saturday night, and a couple close to us also remarked how this place has become... More 

Helpful?
2 Thank Lynn J
Cheshire, United Kingdom
Level Contributor
532 reviews
296 restaurant reviews
common_n_restaurant_reviews_1bd8 1,089 helpful votes
2 of 5 stars Reviewed May 18, 2016 via mobile

Something has happened here. Been visiting for three decades. My filet steak Cantonese style is not the same, it has a different texture. I've been twice within the past month. Maybe it's time for a change.

Helpful?
1 Thank RobsterWirral
Liverpool, United Kingdom
Level Contributor
79 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed May 7, 2016 via mobile

We visited for a family meal this weekend as we had heard great things about it and never been. We arrived early and so we were asked to wait upstairs whilst they prepared the table. This took longer than expected but it was ok. The service was good from the staff and the restaurant is lovely inside but... The food... More 

Helpful?
Thank KatrinaAndSte
Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed April 20, 2016

I have been going here for years, always amazing food and service but since someone else has taken over the food has gone right down hill! I got duck in plum sauce as I usually do and I literally couldn't eat it, my family were also very disappointed with the food, I'd be unimpressed if I got that quality of... More 

Helpful?
Thank Katie G
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 15, 2016 via mobile

If you want somewhere that serves amazing Chinese food, where the staff are friendly and polite and there is an air of sophistication then this is the place. Me and my boyfriend have been here twice now and on both occasions have been greeted my the manager and her husband who are both really lovely. The food is well priced... More 

Helpful?
Thank Lottie M

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$15 - $29
Cuisine
Chinese
Meals
Dinner, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Romantic, Special occasions, Business meetings, Families with children
Location and Contact Information
  • Address: 359 Eaton Rd | West Derby, Liverpool L12 2AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: 44 151 228 4488

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The New Orchid Garden and other visitors
1 question
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Liverpool, United Kingdom

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?