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The New Orchid Garden

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359 Eaton Road | West Derby, Liverpool L12 2AH, England
44 151 228 4488
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230 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Liverpool
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is my second assessment of this restaurant. The last time we visited the family were very disappointed as to how this great restaurant had changed, not for the better, under the new management. However, I am glad to say it is getting back to it's best, as it was under Stan and Jane's management. The food had vastly improved,... More 

Helpful?
Thank Bryyan
Berkhamsted, United Kingdom
Level Contributor
42 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

The locals know how good this restaurant is, so this is for you, the visitor. I have to declare my interest as an absent scouser who visits Liverpool on a regular basis. The New Orchid is a place of enjoyment and celebration. The service is exceptional and the food is a good standard Chinese. Don't worry if the place is... More 

Helpful?
Thank Stuart G
Level Contributor
38 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Visited here for my birthday meal with the family on a Thursday night. Was great to see the restaurant busy. Staff were friendly and service quick. We ordered off the banquets, with loads of food it suited everyone. Will be sure to return to this fabulous restaurant.

Helpful?
Thank Iain B
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very clean and spacious restaurant. Excellent tasty food at reasonable prices. We returned two weeks later with friends food and service still excellent even tough Resturant was full and very busy.

Helpful?
Thank Marygrace S
Liverpool, United Kingdom
Level Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 25, 2016

Booked a table for 14 family members for a 50th birthday meal at the Orchid. The staff are fab, great atmosphere. The food was very nice I enjoyed my meal, loved the ribs and sweet and sour chicken. I had a great time, I would go back to try different dishes.

Helpful?
Thank Angela J
Liverpool, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 22, 2016 via mobile

On arrival at 7.30 table booked for 8pm I asked could we go upstairs for a drink first, the owner pulled a face and said "just 1 ok". The prawn toast was off tasted sour, when we told the owner he said "there made fresh every day, what else do u want". We ordered chicken satay on a skewer baring... More 

Helpful?
2 Thank Stemc72
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 14, 2016 via mobile

I was told that this restaurant is highly rated - I can only assume that the people who came to this conclusion have never actually been to a decent Chinese restaurant. The food is bland, tasteless and poor quality. I visited here twice in a week as I was briefly staying in the area - and tried the 'best' seafood... More 

Helpful?
1 Thank misterfrank7
Liverpool, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 23, 2016 via mobile

We booked here after many visits for a Father's Day meal for my dad, the food was really nice as usual however one member of staff was that rude that it's completely put any of us off going again. After ordering a wine and soda and a diet lemonade, we were brought a wine and lemonade and just a wine,... More 

Helpful?
4 Thank melbrad1
Liverpool, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

Lovely restaurant it's clean and we'll decorated. The food is great always a pleasure to eat here and the staff are plentiful and eager to help. Caters for couples all the way up to large parties. Fab meals always here. Downside is the chairs could be a little more comfortable! !

Helpful?
1 Thank Sharon R
Liverpool
Level Contributor
23 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 22, 2016 via mobile

We used to come here a few times per month until it changed owners. The food is now only average, some look warm and tasteless and this has improved since earlier in the year. I was surprised to see so many empty tables on a Saturday night, and a couple close to us also remarked how this place has become... More 

Helpful?
2 Thank Lynn J

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$15 - $29
Cuisine
Chinese
Meals
Dinner, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special occasions, Large groups, Romantic, Business meetings, Families with children
Location and Contact Information
  • Address: 359 Eaton Road | West Derby, Liverpool L12 2AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: 44 151 228 4488

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The New Orchid Garden and other visitors
1 question
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Liverpool, United Kingdom

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?