*DO NOT ORDER FROM RAJAH!!*
Thoroughly disgusted.
If I could give no stars I would.
We ordered £40 worth of food at 16:50 to be delivered at 18:30 via just-eat. We received an email from just-eat saying it was going to be with us at...18:40. Fine.
Then at 19:00 we ring the restaurant as our order still hasn't arrived but we got a notification saying it had been delivered (clearly to keep their stats positive). They explain that the driver is on their way but are a driver down which is why it is taking a long time. 19:30 rolls around and our food is still not delivered. We call to say that we are not happy and they say they will give us a discount next time (TRUST me there won't be a next time).
He says that the driver has taken the ticket and it will be with us shortly. Finally at 19:50 the delivery driver arrives a full hour and ten minutes after we expected the delivery (having ordered at 16:50). I asked him to call the restaurant as we are not willing to pay full price (willing to pay but not the full £40, reasonable I felt in the circumstances). He takes the food away and sits in his car (thinking he was going to drive off). By this time we are ravenous and I have my two parents visiting and were really hoping we could eat soon. I called the restaurant myself as I feared he would just drive off. The delivery man then returns 5 minutes later to say if we do not pay full price we don't get the food! To which I reply "Forget it". And he takes the food away and drives off.
Revolting customer service. I strongly urge anyone reading this to not order from here EVER, if this is how they treat paying customers. They certainly do NOT deserve their 5.5/6 star rating on just-eat!
Thankfully we called Sunar Gow (19:55) in Broughton Astley and placed a telephone order for collection and had food with us on the table by 20:30. My heroes. THEY will be getting a very positive review.
*DO NOT ORDER FROM RAJAH*More