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The First Floor Cafe at Lakeland

Certificate of Excellence
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Lakeland Ltd, Windermere LA23 1BQ, England
+44 15394 88200
10:30 am - 4:00 pm
Closed now
See all hours
Sun 10:30 am - 4:00 pm
Mon - Fri 8:30 am - 5:30 pm
Sat 9:00 am - 5:00 pm
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296 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 296: English reviews
Level Contributor
5 reviews
4 restaurant reviews
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

Pot of tea is £2.50 !!!!!! In a cafe with tatty ripped seating, crumbs all over the floor yuuuk! The cafe is overpriced in every area of the menu. Very limited choices. I mentioned when paying that the cake we had was very dry, received an apology but might have been a happier customer if a refund or even part... More 

Thank Rowena S
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

This cafe has changed hands. It used to be very good. Recent experience was awful. The food was poor quality and quantity. The price, compared to other local eateries, was expensive. For a starter size plate with rosti, poached egg was £11. I would have liked a sandwich, but the only offering was ciabatta or sourdough, neither of which I... More 

Thank Cumbrialass
Lancaster, United Kingdom
Level Contributor
90 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

We visited at 11.00am ,and took advantage of the Breakfast menu, there is a good choice of hot and cold snacks ,the seating area is very bright with good views. The food was excellent and well presented ,the staff were attentive and courteous, would recommend a visit .

Thank Allan S
Ilkley, England, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW

We always looked forward to visiting this cafe some 5 or 6 times a year, but no longer after today's visit. The menu is much reduced and most dishes (and sandwiches) contain feta cheese, tzatsiki, hummus, yogurt and other spices. What has happened to the traditional English dishes, choices of breads, fillings & chutneys. The large heavy boxes containing cutlery... More 

Thank Angela C
Level Contributor
87 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

Staff were as friendly as usual.There was a bit of a wait for our drinks to arrive but Indidnt mind that too.much.I can forgive the lukewarm cinnamon cappuccino but whipped up butter with the scones and tea bread! What is that all,about?Just serve straight forward butter, not messed with at all. Could do better.

Thank Lakeland5
Bowness-on-Windermere, United Kingdom
1 review
3 of 5 bubbles Reviewed 5 days ago NEW

Disappointed, the choice of bread limited to chibatta, sourdough, and gluten free, needs to include straight forward quality bread esp especially for the 'Soup & sandwhich choice'.

Thank pamcunningham
Level Contributor
117 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Often come here for breakfast or lunch It has had something approaching a renaissance with a much more varied and interesting menu We find the staff are most appropriate for this style of eatery with superb fast and friendly service Well worth a trip C

Thank bwlchtocynman
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 18, 2017

Recently decided to have lunch here whilst enjoying a short break in the Lakes. Staff were friendly and efficient and the food was fantastic - extremely tasty, fresh produce. My only complaint (if you can call it that!) was the huge portion sizes. They are definitely catering for people needing an energy boost to climb that next mountain!! In fact... More 

Thank Urban1409
Preston, United Kingdom
Level Contributor
97 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed February 15, 2017

family lunch, very busy, as this seems to be a common situation given its location, half term week and food quality. So expected a long wait, but no, 15 mins which was suprising. Menu choice varied, even offering a valentines day special, given the week- whether you wish to order a light snack or a full on meal for lunch,... More 

Thank Mark S
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 10, 2017

Living locally we have visited here a few times in the past and enjoyed every meal but how things have changed. Some of the main dishes not available. Ordered soup as a starter. This was delivered in a small cappuccino cup, no bread or butter. Smallest amount of soup I have ever been served. Main meal was a reheated jacket... More 

Thank Christine F

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Cafe, British, Gluten Free Options, Vegetarian Friendly, Vegan Options
Brunch, Breakfast, Lunch
Restaurant features
Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Families with children, Dining on a budget
Open Hours
10:30 am - 4:00 pm
8:30 am - 5:30 pm
8:30 am - 5:30 pm
8:30 am - 5:30 pm
8:30 am - 5:30 pm
8:30 am - 5:30 pm
9:00 am - 5:00 pm
Location and Contact Information
  • Address: Lakeland Ltd, Windermere LA23 1BQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cumbria  >  Lake District  >  Windermere
  • Phone Number: +44 15394 88200

Questions & Answers

Questions? Get answers from The First Floor Cafe at Lakeland staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?