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CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
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meals, features
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14
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8
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LanguageEnglish
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Traveler rating
243
71
14
5
8
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All reviews cake scones sandwich cream tea little tea room huge range of teas blue lady english tea room old building great tea sat downstairs attentive service visit canterbury booked a table lovely atmosphere tearoom slice
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Reviewed yesterday

At the end of our walking tour of Canterbury's historic walls we were looking for somewhere delightful for an afternoon cream tea to replenish our energy and found this establishment. There was a extensive selection of teas, and for those who prefer coffee are catered...for. We shared a cream tea, and although on the slightly small side, the scones were warm and tasty, along with the cream and jam. The service was friendly and efficient, and the menu reasonably priced. We would certainly visit again if ever back in Canterbury.More

Date of visit: October 2022
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Reviewed August 6, 2022

What a wonderful place. Unique surroundings, traditional tea rooms, pleasant service and lovely tea.

Date of visit: July 2022
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Reviewed June 15, 2022

If you have not visited this lovely little cafe tucked away down a back street then I urge you to look for it and give it a try. My family and I discovered it a year or so ago and have been going back ever...since. Lovely tasty food and superb coffee (a fantastic range of coffees and teas) at a good price. Staff always happy and obliging especially the lovey Janet. We sat in the courtyard garden today it was so pretty and peaceful. Thanks to all of you once again.More

Date of visit: June 2022
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Reviewed June 11, 2022

Just realised that the last picture did not upload. This is what we were served as a ham and mustard sandwich at this tea room. Absolutely shocking the only reason I paid the £55 was because it was a special treat for my mother in...law and I did not want to embarrass her on the day. This tea Tom should be ashamed of its of serving this. You are a tea too by trade so your whole experience should be on point. IT IS NOT.More

Date of visit: June 2022
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Reviewed June 4, 2022 via mobile

Charming grade 2 listed building and not a bad tea shop to boot. Fairly good quality sandwiches. Pity about the uninspiring salad served with the sandwiches. Let it down a little. However high quality loose leaf teas and pleasant and attentive service equates in my...book to a solid four blobs.More

Date of visit: June 2022
Helpful?1  
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Reviewed April 25, 2022

I took my mother in law for the special cream tea this Sunday 24th April it was her first experience and a Mother’s Day present. We were left in complete and utter disbelief when we were served sandwiches that were not made freshly they had...been pre made and were kept in the fridge if he as they had that hard exterior on them the worst and most insulting part of the tea was the sandwich fillings *please see attached photos. This is exactly what we were served and when we mentioned that we were not happy with the standard we were just told “oh I’m sorry you didn't enjoy it” there was no attempt to make the situation better by staff at all and we spoke to two members, the young boy even went as far as to say her had previously been told off for adding too much butter in the sandwiches (of which we had no butter) the young girl that works there was extremely polite and gave great directions when we were on our way I can not fault her for that. Overall I would say avoid this place I felt robbed when I left paying £18 per head for such an awful experience. I would never usually leave bad reviews anywhere as I am usually a person to leave positive reviews but in this occasion I felt compelled to warn others. My poor mother in law did not enjoy the experience at all and everything that was left over we boxed to give to the homeless on the way back. Appalling food and an even worse customer service. In hindsight I should of refused to pay. Just so you know The first sandwich is supposed to be cream cheese and cucumber. The second one is supposed to be ham and mustard. These are exactly how the sandwiches were given to us you can see just how little is in them you would think that a tea room that specialises in teas would have a cream tea on point. This was far from acceptableMore

Date of visit: April 2022
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Reviewed April 15, 2022 via mobile

What a great find. A bit out of the way but once found I won’t forget it. The service was excellent, the food amazing. The afternoon tea stands looked fab. The cakes were gorgeous and what a choice! We ate in the courtyard which was...lovely.More

Date of visit: April 2022
Helpful?1  
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Reviewed March 23, 2022

Such a lovely place to dine at. Very welcoming inside with a wide variety of choices on the menu of tempting and delicious food at very reasonable prices and all served up by very pleasant and polite staff. Would definitely recommend a visit here.

Date of visit: March 2022
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Reviewed March 14, 2022 via mobile

The reason we were attracted to this place was seeing the lovely looking cakes in the window. We came in for lunch. I had a smoked salmon salad and my wife had a sandwich. We followed this by sharing a piece of cherry and walnut...cake and some of their rather special Assam tea. The quality of the food was super and I thought reasonably priced for the quality. The tea is excellent but rather pricey and some of the tea is extremely expensive!More

Date of visit: March 2022
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Reviewed March 4, 2022 via mobile

The tea room is a delightful place to visit. Fresh cakes and scones made on site. Friendly staff,proud to bring service to customer. Green tea and coffee cake was a perfect end to our day visit.

Date of visit: March 2022
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Reviewed February 26, 2022

Canterbury has numerous good venues to eat in, but The Moat Tea Room combines delicious homemade dishes and a wonderful selection of cakes with excellent service from all of their staff, in a very old, quaint and atmospheric house close to the Cathedral. Well worth...a visit!More

Date of visit: February 2022
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Reviewed January 18, 2022

Went in here to get out the rain Want a lovely place to visit for lunch Friendly staff Does have stairs Food was great Lots of tea to pick from

Date of visit: January 2022
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Reviewed January 10, 2022

Today is the third time we have been to the Moat Tearooms and it never fails to please. A lovely lunch, great food cosy atmosphere and lovely staff nothing too much trouble. nice to see you again Janet. Can highly recommend this super tearoom really...reasonable too. Thank you allMore

Date of visit: January 2022
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Reviewed December 27, 2021

A lovely quaint tearoom in the heart of Canterbury.The staff was frienndly and welcoming and we enjoyed it so much we went back again! The cakes were absolutely deliciuous.

Date of visit: December 2021
Helpful?1  
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Reviewed December 7, 2021

My daughter and I plus two friends had booked afternoon tea at Fortnum and Mason in London as a pre Christmas treat but decided to cancel after our friends could not make it and the slight threat from Omicron worried us a little. So what...to do instead. We decided to visit Canterbury and looked on line where we found The Moat tea rooms, It had good reviews and they did an afternoon tea so we booked. Well what a find we had a lovely time tea was delicious with sandwiches, beautiful scones with jam and clotted cream plus a slice of whichever cake you fancied. Really good coffee and hot chocolate too. The service was impeccable nothing too much trouble the very lovely Janet who climbed the stairs I don't know how many times to bring our food etc was charming. The building itself is beautiful, old with beams and wood panelling very atmospheric and, best of all, Fortnums wanted £70 per head The Moat £17. We will certainly be back enjoyed every minute and every bite.More

Date of visit: December 2021
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Questions & Answers
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Karen A
March 14, 2019|
Answer
Response from KpSandhu | Property representative |
Hello we’re serving our special afternoon tea all day (Prosecco and champagne also available), booking is recommended, reservation periods are around 1.5 hours. Would you like to reserve a table. Thank you Kelvin Sandhu
0
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Jessica O
March 4, 2019|
Answer
Response from KpSandhu | Property representative |
There’s a step into the property, which is easily overcome. However our facilities are on the first floor in afraid.
1
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THE MOAT TEA ROOMS, Canterbury - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Moat Tea Rooms

Yes, The Moat Tea Rooms offers takeout services.

The Moat Tea Rooms is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5