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The Slug and Lettuce

$$$
Bar, British, Pub, Brew Pub
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13-15 Victoria Street, St. Albans AL1 3JJ, England
01727 857494
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114 Reviews from our TripAdvisor Community

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Showing 114: English reviews
St. Albans, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

What can I say, myself and 6 family Members came on 21/8 we were served by a waitress called Amanda. What a breath of fresh air, happy smiley, my children adored her, made them Laugh everytime she came over, food was excellent, atmosphere was brilliant, and the service was the best I've encountered. Outstanding, Hold on to that girl slug... More 

Helpful?
Thank aallen1705
SlugManagement, Manager at The Slug and Lettuce, responded to this review

Thank you so much for your lovely review, its greatly appreciated. I have passed on your comments to Amanda (who has only been with us for 2 weeks) and will ensure she is suitably rewarded for some fantastic service. Hope to welcome you again soon. Kind Regards Dave More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Cocktail class, good music and good company, also the manager Ash is the nicest person ever and really made our night! He also is very cool! Thank you so much ❤️

Helpful?
Thank Emily H
SlugManagement, Manager at The Slug and Lettuce, responded to this review

Hi Emily, Thank you so much for your lovely feedback! Very happy to hear that you had a lovely evening celebrating your hen party with us and I will make sure to pass on the comments to Ash personally. Thank you again for your kind words and please do come back and visit us in the future :) Best wishes,... More 

Bedford, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Went in with a friend and staff member ignored us so we asked if we had to sit ourselves , we then ordered drinks at the bar , which took 20 minutes to make 2 drinks so we decided against ordering food. While drinking our drinks the waitress saw some friends , where she decided to scream , run up... More 

Helpful?
Thank beds_foodie345
SlugManagement, Manager at The Slug and Lettuce, responded to this review

Good afternoon, Thank you for taking the time to review your visit with us. I am sorry to hear that your visit on this occasion was not enjoyable and sincere apologies on behalf of the management team here for the experience you had with a couple of our staff members. Please be assured that we do take all feedback seriously... More 

Cardiff, United Kingdom
Level Contributor
185 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Visited here for a drink and evening meal during the week. They seemed short of staff which may answer some of the observations about to be made (it wasn't a busy evening either). Service was a little slow and the draught Peroni was out of stock. Some of the tables had not been cleared and those that had, had not... More 

Helpful?
Thank David B
SlugManagement, Manager at The Slug and Lettuce, responded to this review

Hi David, Thank you for your feedback. Sorry to hear that your visit on this occasion didn't match your experience previously however I hope that will not keep you from returning in the future. I will make sure this feedback is passed onto the team so that if you do wish to return again hopefully you won't come across the... More 

London, United Kingdom
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 12, 2016

We have been here a few times for birthday lunches and almost always on a Monday to take advantage of the 50% off offer. They have recently changed the menu which are good but we miss the old menu, there are some good new dishes on the new menu but some of the healthier options are a bit bland. Service... More 

Helpful?
Thank M L
sven160981, Manager at The Slug and Lettuce, responded to this review

Good evening, Thank you for your feedback. Sadly we no longer run 50% off on Mondays so you may have got the wrong branch (maybe you meant our neighbouring Slug in Harpenden). Even still though as a Slug this is lovely feedback to read even if it is not for us. Best wishes, Jade More 

Potters Bar, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2016

I booked a cocktail making masterclass for a hen party for a friend and there were 13 of us in total. It was lots of fun and we all enjoyed ourselves, the food was amazing and it was definitely worth the money you pay. I would highly recommend it as they did look after us.

Review collected in partnership with this restaurant

Helpful?
Thank 412katie
sven160981, Manager at The Slug and Lettuce, responded to this review

Hi Katie, Thank you for your feedback. We're very glad to hear that you enjoyed your evening here with us and especially glad that you found the masterclass fun and that our staff looked after you. I will make sure your comments are passed on to the rest of the team and hopefully look forward to welcoming you back in... More 

Level Contributor
36 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

Being a chain, there is nothing special about The Slug And Lettuce. The menu is ok, you will be able to find the drink you like, and you can have a pleasant evening. When full it will have very much the atmosphere of a bar our a modern pub and be quite loud, do might not be the right location... More 

Helpful?
Thank Bernard v
SlugManagement, Manager at The Slug and Lettuce, responded to this review

Hi Bernard, Thank you for your feedback. We're glad to hear that you found our venue, staff and food good on your visit. Unfortunate to hear that you didn't think we were as special as maybe you were hoping but if you'd like to come along again we'd love to give you a complimentary glass of Prosecco on us which... More 

Benfleet, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 14, 2016

Excellent Deli burger, nice surroundings and great service. Good choice of beers on tap. Kids menu, although limited, wasn't the usual junk restaurants seem to want to offer kids. There was actually some healthy choices. Still don't know why restaurants (and this ins't limited to the Slug and Lettuce), do not do away with a kids menu and simply offer... More 

Review collected in partnership with this restaurant

Helpful?
Thank John J
sven160981, General Manager at The Slug and Lettuce, responded to this review

Hi John Thank you for your kind feedback I will ensure it is passed onto the team. As a thank you we would love to treat you to a free glass of bubbly next time you are in, just simply show this review along with some ID and we will sort this out for you. Look forward to welcoming you... More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2016 via mobile

I phoned ahead and spoke to one of the supervisors, Callum, who assured me he would help make our anniversary a night to remember. When I arrived we had been given a whole section which had been decorated with flowers, candles and rose petals, and the staff were very friendly and took our order just as we needed them. Throughout... More 

Helpful?
Thank Ryan M
sven160981, Manager at The Slug and Lettuce, responded to this review

Good Afternoon Many thanks for your kind review, I'm very glad to hear that you enjoyed the experience. I will ensure your comments are passed onto Callum and the rest of the team and look forward to welcoming you again soon. Kind Regards Dave More 

Markyate, United Kingdom
1 review
4 of 5 stars Reviewed June 7, 2016

Arranged a cocktail masterclass and Buffett at the St Albans venue. Staff and evening were brilliant. Excellent value for money and staff were amazing.

Review collected in partnership with this restaurant

Helpful?
Thank donna_rose1
sven160981, Manager at The Slug and Lettuce, responded to this review

Good Afternoon Many thanks for your kind review, glad to hear that you enjoyed the night. I will ensure your comments are passed onto the team and look forward to welcoming you again soon Kind Regards Dave More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$25 - $28
Cuisine
Bar, British, Pub, Brew Pub
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night, Drinks
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar scene, Families with children, Large groups
Location and Contact Information
  • Address: 13-15 Victoria Street, St. Albans AL1 3JJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  St. Albans
  • Phone Number: 01727 857494

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?