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The Monument

Bar, British, Pub
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Whitecross Road, Hereford HR4 0LT, England
01432 273180
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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Southampton
Level Contributor
183 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This place does not look much from the outside but we were visiting family nearby and we all went in here of lunch. Inside is much nicer and the barman who did the drink and food orders was very friendly and engaging. Reasonable choice of beer and wines and the food is just basic pub food (think scampi, jacket potatoes,... More 

Helpful?
Thank S_W_Hampshire
Level Contributor
131 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed July 4, 2016 via mobile

Called in here and we were very impressed. OK it is a chain but it's very very well run. The food is amazingly cheap for the quality. I found it very clean and friendly. Food was hot and tasty and served very quickly. And unlike some other local pubs we had a genuine check back. It amazes me how some... More 

Helpful?
Thank Cyndi M
Tarrington, United Kingdom
Level Contributor
86 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

Went for a snack and was thoroughly surprised. Food was very good and the staff friendly and attentive. We will be going again and having a meal next time.

Review collected in partnership with Windows 10 app

Helpful?
Thank corben38
Hereford, United Kingdom
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 13, 2016

Called in for lunch with three other had the fish&chips the others had burgers must say was pleasantly surprised the fish&chips were cooked very nice not all greasy like some pubs my wife and daughter and son in law all said the burgers where nice and juicy plus are meals all came with a drink for an extra £ worth... More 

Helpful?
Thank neil t
Hereford, United Kingdom
1 review
1 of 5 stars Reviewed May 2, 2016 via mobile

I went for a drink with my partner and some friends on the 02/05/2016. To our local, The Monument. On arrival at the bar I was asked for my id. I am 24, I completely understand that it is required by bar staff to "challenge 25", however, I come here so regularly I at the very least thought I would... More 

Helpful?
Thank Tripping69
Cardiff, United Kingdom
Level Contributor
22 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 29, 2016

Brilliant pub/restaurant with loads of parking spaces all encircling the pub. We arrived Easter Monday lunchtime and ordered drinks and food and were advised immediately would be about 40 minutes. Great atmosphere with families, TV's and background music but comfortable for talking amongst your selves. We ordered from list of 2 for 9.99 thinking it would be a small meal... More 

Helpful?
1 Thank nicky487
Hereford, United Kingdom
Level Contributor
19 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed March 24, 2016 via mobile

A friend and I went for lunch here, I wish we hadn't bothered. I understand that lunchtimes get busy, but surely they should be prepared. Whilst waiting 40mins for our lunch to arrive, I witnessed a customer having to move a large box from a table in order for him and his wheelchair bound partner to sit at it. There... More 

Helpful?
Thank ali-loungepants
Hereford, United Kingdom
Level Contributor
63 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 15, 2016

Went at lunchtime last week.Typical pub grub menu but very acceptable.The service was good and the staff were very pleasant.Like a lot of the "chain" pubs in Hereford they have a good selection of special offers so it is possible to eat reasonably cheaply.I had the shepherds pie and my wife had fish and chips.The Monument is on a par... More 

Helpful?
Thank benny36
Monument-7774, Manager at The Monument, responded to this review

Thank you for taking the time to feedback. We look forward to seeing you again soon. Kind Regards Andrew Whitcombe General Manager More 

Herefordshire
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 12, 2016 via mobile

To be honest, we came out to enjoy the atmosphere having won the rugby ..... the monument wasn't short of this, but the food left us feeling less than cheery! Very basic food on offer (which was expected), the quality and quantity left a lot to be desired. My husband's gravy in the jug resembled PVA glue and the carrots... More 

Helpful?
Thank Happysnapper60
Monument-7774, Manager at The Monument, responded to this review

We are glad you chose to come to us to celebrate the rugby. However I am concerned that you were not happy with the quality of food. I was not made aware of any food issues that evening and would like to know if you fed this back to a team member, giving us the opportunity to resolve. Please feel... More 

Hereford, United Kingdom
Level Contributor
84 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed March 2, 2016

the place does have some good bar staff, however the manager in charge has an extremely poor sarcastic attitude towards the slightest of complaints, I personally would never eat in there again based upon his attitude. If I could rate the place less than I have I would.

Helpful?
Thank Durks65
Monument-7774, General Manager at The Monument, responded to this review

The gentleman you refer to is a hard working loyal regular customer helping out at his local pub and although we didn’t appreciate your comment about putting a penny in his spastic box it was nice to see you did decide to come back after all. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
Bar, British, Pub
Meals
Dinner, Lunch
Restaurant features
Seating, Serves Alcohol, Reservations, Waitstaff, Television
Good for
Local cuisine, Bar scene, Dining on a budget
Location and Contact Information
  • Address: Whitecross Road, Hereford HR4 0LT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Herefordshire  >  Hereford
  • Phone Number: 01432 273180

Questions & Answers

Questions? Get answers from The Monument staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?