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M3 Motorway Services

M3, between junctions 8 and 9, Winchester SO23, England
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Overview
  • Excellent4%
  • Very good19%
  • Average30%
  • Poor21%
  • Terrible26%
Aug 4, 2017
“It was ok ”
Apr 22, 2017
“MANAGER Diogo in Burger King RUDE”
Restaurant Hours
CUISINES
Fast Food, British
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
M3, between junctions 8 and 9, Winchester SO23, England
All Details
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Reviews (71)
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1 - 10 of 71 reviews

Reviewed 3 weeks ago

Stopped here during a quiet time about 2.30pm and thought we would have a drink and a snack. We waited at Costa for 15 mins and gave up. Then went to Burger King and was going to get a snack but they were slow so...More

Thank mkljrc
Reviewed 4 weeks ago

We stopped at Winchester Services for a drink break. I asked if their hot chocolate is gluten free as I am allergic to gluten. None of the staff knew and because the allergen book is quite large the girl who was looking up the allergy...More

Thank Nicky C
Motoway, Communications Manager at M3 Motorway Services, responded to this reviewResponded 4 weeks ago

Thank you for the feedback Nicky. We are really sorry that on this occasion, we failed meet your expectations. We have shared your comments with the Site Management Team, whom will take the appropriate action to ensure that this does not happen again.

Reviewed August 25, 2017 via mobile

We stopped for our "start of the holidays" breakfast, about 8.30am on a Sunday. Burger King not open, nowhere that serves cooked breakfast, no bacon butties at the pasty place. Toilets very dirty, all the bins overflowing. We won't stop here again.

Thank Sarah A
Motoway, Communications Manager at M3 Motorway Services, responded to this reviewResponded 4 weeks ago

Thank you for the feedback Sarah. Really sorry to hear this we will pass your comments back to the site manager for review.

Reviewed August 4, 2017 via mobile

So far, this is the first time I've been to Winchester Services and I think it's very nice. The inside and outside of this service station is nicely laid out. It's not the best service station I've ever to but it is a service station...More

Thank jdFootballfan1
Motoway, Communications Manager at M3 Motorway Services, responded to this reviewResponded August 22, 2017

Thank you for the feedback. Hope to see you again soon.

Reviewed August 4, 2017

ordered cortado made with old paradise street beans, the only coffee that is actually drinkable when desperate. watched barista, she didnt get the coffee from the hopper that has these beans, which is usually a little away from the machine, instead she used the same...More

Thank sylviehelenj
Motoway, Communications Manager at M3 Motorway Services, responded to this reviewResponded August 22, 2017

Thank you for the feedback. Sorry to hear your drink was not to standard. We have passed back to the site management team.

Reviewed July 23, 2017

Stopped there last night at 9 30,Costa were closing for 30 minutes ,Burger King so slow,toilets you could smell as you walked through the door.We walked !

Thank Christine L
Motoway, Communications Manager at M3 Motorway Services, responded to this reviewResponded August 22, 2017

Thank you for your review. We are sad to hear that there was an issue with the toilets upon this visit and that the Costa was closing for 30 minutes, we have passed your feedback back to the site management team.

Reviewed April 22, 2017 via mobile

Just stopped here on the way past to get the kids some dinner. Diogo who was supposedly a MANAGER, was rude, abrupt and arrogant. Food was fine but manners cost nothing. Also to charge £1 for a few dips after spending over £20 on food...More

1  Thank Icecharm
Motoway, Communications Manager at M3 Motorway Services, responded to this reviewResponded May 2, 2017

Thank you for your feedback . We're really sorry that on this occasion, we failed meet your expectations. We have shared your comments with the Site Management Team, whom will take the appropriate action to ensure that this does not happen again.

Reviewed December 26, 2016

I know that the Fleet services are closed Southbound - so we expected that the Winchester Services would be busier that usual, we were not prepared for the extremely long queues at Costa and the speed of service which was dire. At least 20 minutes...More

4  Thank Barry B
Reviewed December 19, 2016

Bought a Chicken Royale and chips in Burger King. Not impressed by the young woman who served us. Firstly, she was chewing gum. Then, because the customer she was serving, took a long time to decide what she wanted, the young woman began tapping her...More

Thank Alph
Reviewed December 4, 2016 via mobile

So went to the Winchester services going towards the coast we had some issues with are drinks at costa ive never known a more rude guy in my life we asked him to replace are drinks he started screaming at us i think he was...More

Thank jo jo J
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Wheelchair Accessible, Highchairs Available
Good for
Kids, Families with children
Location and Contact Information
  • Address: M3, between junctions 8 and 9, Winchester SO23, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Winchester
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