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1 South Western House | Terminus Terrace, Southampton SO14 3AS, England
+44 23 8033 9303
11:00 am - 12:30 am
Open now
See all hours
Sun 11:00 am - 6:00 pm
Mon - Sat 11:00 am - 12:30 am
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721 Reviews from our TripAdvisor Community

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Time of year
Showing 718: English reviews
Level Contributor
61 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed July 27, 2016

Chosen by my husband for a birthday meal I had mixed feelings on arrival. The part of this historic building used by the restaurant has been restored beautifully and it seems to retain a certain atmosphere of its past. Most of the enormous floor area is given over to the bar with the restaurant contained on a mezzanine floor, I... More 

Thank SouthamptonMerrily
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed July 24, 2016 via mobile

Visited Saturday night and was lucky enough to get a table without a reservation. The place itself is very nice with a good atmosphere. Ordered starters which were not that great but not terrible. Dry fishcakes with no dip or sauce and very nice mushrooms served on stale bread. Mains- I had a steak which i have to say was... More 

Thank travellerdw2015
Level Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed July 14, 2016 via mobile

We managed to get a last minute booking which I got the feeling they tried really hard to accommodate us. It is a lovely place that is very modern looking. Staff were lovely from start to finish and food was served in a style and taste which all of us enjoyed. It was a Saturday evening and so there was... More 

Thank 700kat
Manchester, United Kingdom
Level Contributor
69 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed July 8, 2016 via mobile

Lovely location, nice to see the building restored to former glory after years as an office. Main course and starter were much better than I expected. Slightly let down by the deserts. Good friendly service, professional, attentive but not obtrusive.

Thank The_curious_limper
Calabar, Nigeria
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed July 8, 2016 via mobile

Simon and his team members....oh how I am grateful to you guys for making my wedding reception dinner colourful and lovely. From the booking to the D-day, everything went smoothly. I would definitely come back and also recommend. Oh...how can I forget the food presentation and how well cooked it was.

1 Thank Adelola M
Washington, DC, United States
Level Contributor
47 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed July 5, 2016

I experienced afternoon tea here for the first time with my wife and I must say, I am now a fan. The interior is grand and beautiful. The staff was very friendly and attentive. My wife and I both had the afternoon tea and we really enjoy every bit of it. I liked it so much that when I was... More 

2 Thank Thang V
Southampton, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed July 1, 2016

We recently held our annual summer charity ball here and I have no reservation in commending the Grand Cafe as far and away the best venue in the city for anyone planning a special function. The perfectionist manager Edi and her able assistant Karen are such professionals... every detail is attended to and executed flawlessly. Thanks to them the venue... More 

Thank AshleyJenkins
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed June 30, 2016 via mobile

Lovely surroundings but quite average and far from average price food with incredibly bad service. It was a disappointment for my birthday and more than disappointed especially when we complained and suggested some constructive criticism that was rejected with distain that we even dare to complain Won't be returning here for sure

1 Thank Paul O
1 review
Reviewed June 26, 2016 via mobile

Great atmosphere with entertainment fab food as always .. served by the lovely Kasia .. very warm welcome from James Simon and Edyta will be back

Thank Buster2316
Southampton, United Kingdom
2 reviews
Reviewed June 19, 2016 via mobile

We had a fantastic meal in the restaurant, staff were so helpful and friendly. We had a lovely evening, will defiantly be returning soon. Highly recommend to all.

Thank mazjewell

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
British, Soups, International, Vegan Options, Gluten Free Options, Vegetarian Friendly
Brunch, Lunch, Dinner, Late Night, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Bar scene, Special occasions, Local cuisine, Business meetings, Families with children, Large groups, Romantic
Open Hours
11:00 am - 6:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
11:00 am - 12:30 am
11:00 am - 12:30 am
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 1 South Western House | Terminus Terrace, Southampton SO14 3AS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
  • Phone Number: +44 23 8033 9303

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Grand Cafe and other visitors
3 questions
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Questions? Get answers from Grand Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?