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2
Thu, 6/17
8:00 PM
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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $21
CUISINES
Bar, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

3.0 miles from Portsmouth Historic Dockyard
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Reviews (1,356)
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1,356 results
Traveler rating
706
231
131
126
162
Traveler type
Time of year
LanguageEnglish
Traveler rating
706
231
131
126
162
Show reviews that mention
All reviews ribs salad bar eastern road lovely meal brilliant service waitress sam
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Reviewed 1 week ago

Steak wasn't cooked very well but Suzane, our waitress was brilliant. Replaced the meal with a smile. Made us feel we were not difficult or a nuisance. Otherwise the food was very good and value for money.More

Date of visit: June 2021
Helpful?
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 1 week ago

Hi there! Many Thanks for your feedback and 5* Review! Really happy to here that You found Suzanne to be a brilliant and replaced your meal with no fuss. We’ll pass on your comments to her and the rest of the team. Look forward to...More

Reviewed 1 week ago via mobile

My man Craig, our waiter, was excellent. He really made our experience great. His attitude made our birthday meal out with the uni mates great, and an experience that we will not forget. I would definitely recommend him. Also the food was pretty good. I'd...give more stars but Craig does not run the restaurant. I think?More

Date of visit: June 2021
Helpful?
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 1 week ago

Thanks for the great feedback for Craig and the kitchen team.

Reviewed 1 week ago via mobile

We usually eat at this Harvester , however when we visited this time after 7 months we were so disappointed. Started of by being greeted guy was pleasant enough not usual friendliness , waitress seemed cold only 1 server at the salad bar food was...tepid not really much more to say except will not visit for a while maybe they were having an off dayMore

Date of visit: June 2021
Helpful?
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 1 week ago

We are sorry to hear that your visit today didn't meet your expectations and we hope you will give us the opportunity to show you that this is not our normal service level

Reviewed 2 weeks ago

Visited for some drinks with friends. Craig was absolutely amazing! Could not fault the service, he was so friendly and helpful. Nothing was too much! Thank you Craig- will will be back soon!More

Date of visit: June 2021
Helpful?
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 2 weeks ago

Hi Gemma S, Many thanks for your feedback and really glad you enjoyed your visit with us. Craig is a real asset to our team and we’ll pass on your lovely comments regarding his service. Look forward to seeing you again soon at the Harvester....More

Reviewed 2 weeks ago

Went for dinner with family. First time out and new ways of working were explained well. It felt a little awkward having staff having to follow you to the table carrying your salad bowl after you choose what you want in it but the staff...were all very happy to help no matter what and bring any extras over to the table. Food was good and didn't take too long to arrive. Restaurant started filling up later in evening but still felt very safe. Looking forward to our next visit.More

Date of visit: May 2021
Helpful?
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 2 weeks ago

Natasha, Wow what can I say 5* and some great compliments for my team, and always great to hear that we are making our guests feel safe while keeping the experience aa normal as possible, thanks again Christine and the team here at Great Salterns...More

Reviewed 2 weeks ago

We went today just to have a drink greeted fine wanted to sit outside. No problem. Lots of tables with remnants of food not cleared away from tables. Other people in tables had been served we were the only people needing service. A young employee...came out and started clearing tables eventually came to our area to clear them totally ignored us. We even made eye contact she just looked away. Dreadful. We walked out.More

Date of visit: May 2021
Helpful?2  
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 2 weeks ago

Thanks for taking the time to leave feedback, we will look into the issues mentioned above as once we have completed all the covid safety checks all our Guests are seated and usually served straight away, we hope you give us another chance as this...More

Reviewed 2 weeks ago

Jody was very respectful and an amazing host for the table and we had a great conversation. The food was amazing better than last time when we came.Thank you Jody for making it better and we will be back soon.

Date of visit: May 2021
Helpful?
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 2 weeks ago

Thanks for the great feedback and 5* review 😀 👍 we look forward to seeing you again soon Christine and the team

Reviewed 2 weeks ago via mobile

Popped in for lunch and had booked A table in advance. Met by a very polite Male member of staff who showed us to the table. Had food and drink orders taken after about 20 minutes. And the guy taking the orders, explained how the...salad bar worked. Went to the salad bar and was shouted at by A Rottweiler type member of staff for being in the wrong place, she had obviously had a bad day!! Manager cane along serve the salad, sanitised his hands and lo and behold, wiped his hands down his trousers!!! All the staff were working very hard and probably on A long shift for not the best of wages, but it did seem disorganised chaos.More

Date of visit: May 2021
Helpful?1  
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 2 weeks ago

Thanks for taking the time to leave feedback and I am sorry that we didn't quite get it right on your visit today, we will ensure that the team are given the feedback and ensure that the issues raised are addressed,,

Reviewed 3 weeks ago via mobile

Lovely meal at Harvester Mansion House, Portsmouth. Really friendly professional service. Would definitely reccomend. Meal fabulous, salad amazing.More

Date of visit: May 2021
Helpful?
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 3 weeks ago

Gloria, thank you for the 5* review and fantastic feedback for our team here, always great to hear from our guest's, we will pass your compliments onto the whole team and look forward to welcoming you back again soon Christine and the team here at...More

Reviewed 3 weeks ago

We visited on Sunday our first visit to a restaurant since reopening inside. We was served by Lewis and he was fantastic couldn't fault him he done everything for us and seemed like on of the managers as the other staff was asking for his...support. Food was such a great standard and came so quickly!! Staff are so polite and friendly! Lewis convinced us for a dessert which was so nice! Luckily we had some room left. We will be back soon I'm sure my two girl mates want Lewis lucky fella haha. Great place to eat!!More

Date of visit: May 2021
Helpful?
General Manager A, Manager at The Great Salterns Mansion Harvester, responded to this reviewResponded 3 weeks ago

Wow! what a lovely 5*review, Lewis is part of the management team here and is a great asset to me and the whole team, he will be really pleased you enjoyed your experience and I will pass your compliments onto all the team, we will...More

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Questions & Answers
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114malcd
August 27, 2020|
AnswerShow all 2 answers
Response from 114malcd | Reviewed this property |
I was asked to call the restaurant after my review of dreadful service which I did. I was told I would receive a call back but have never been contacted. Seen a similar review commenting on poor staff attitude. The... More
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sophiahardie
September 29, 2019|
AnswerShow all 6 answers
Response from Vacation781580 | Reviewed this property |
dog are very welcome in the harvester , just not in the restaurant area for obvious reasons . although there is many places to eat and drink with your pooches in this venue. we stooped off for a lovely Sunday lunch a few... More
0
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Steve L
August 26, 2019|
AnswerShow all 5 answers
Response from Eatery_Reviewer | Reviewed this property |
I parked there this morning for 20 mins while waiting for them to open but they were shut and closed. If I get a charge, I will not pay and issue a counter claim for wasting my time as I could not have entered my reg number. More
0
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Frequently Asked Questions about The Great Salterns Mansion Harvester

Yes, The Great Salterns Mansion Harvester offers takeout services.

Yes, The Great Salterns Mansion Harvester offers delivery services.

The Great Salterns Mansion Harvester is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3