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Giggi Gelateria

Certificate of Excellence
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10 Burlington Arcade, Bournemouth BH1 2HZ, England
+44 1202 319777
8:00 am - 6:00 pm
Closed now
All hours
Sun 10:00 am - 5:30 pm
Mon - Fri 8:00 am - 6:00 pm
Sat 9:30 am - 6:30 pm
More Info
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436 Reviews from our TripAdvisor Community

Traveler rating
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Showing 399: English reviews
Bournemouth, United Kingdom
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

Great range of flavours including dairy free and a good menu including paninis. We waited a long time to be served despite being the only people at the counter and there being 4 members of staff who ignored us and continued to clean coffee machines/ potter about. We really enjoyed our gelato until we saw a member of staff taste... More 

Thank OldGrockle
Bournemouth, United Kingdom
Level Contributor
35 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We went here for a morning coffee & a pastry. Brilliant location beautifully laid out but service really let it down. Drinks where brought out one a time, and weren't particularly hot (as a master barista & manager for Costa coffee in the early 90's before it was taken over by Whitbread I'm aware coffee shouldn't be served boiling). Little... More 

Thank Julesy82000
London, United Kingdom
Level Contributor
332 reviews
205 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Take a detour to find Giggi as I suggest this could be the best ice cream around. Forget the strange lime green and black interior and don't be put of by the serious Italian man serving( he will warm to you) and enjoy the lovely ice cream. The smallest serving of 1 generous scoop was enough for me - how... More 

Thank swpratt
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Best ice cream we've had will come back next holiday reasonable prices staff let the kids try flavours before buying There was a wide variety of flavours would have preferred pancakes as an option to waffles

Thank Brona M
London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I've been to Gigi several times. They have great ice cream and very tasty coffee and cakes, however the service does not much the quality of the products, which is a total shame! Staff always seem to be doing you a favour... I wonder why they are all so rude...

Thank deborasls
Worcester, United Kingdom
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Went today with a family of nine who wanted ice cream while avoiding the rain. Between us we must have tried most of the flavours and they were all delicious. Single scoops were plenty big enough and I particularly enjoyed my fat free strawberry sorbet that tasted so creamy! Clean tables and friendly service.

Thank HR52
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Popped in here by chance, as you will only find it if you know about it or are in the Burlington Arcade. All I can say is despite finding some fantastic ice cream in Bournemouth, this is truly the best ice cream I have found yet outside of Rome. Owned by an Italian, produced in house and DELICIOUS! You will... More 

Thank NHintes
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

I've read on Echo and heard from my friends that Giggis has the best ice-creams so I've decided to go and try it. The lady who was serving me was terrible, she didn't give me a single smile, and was talking to me like I've done something terrible to her, but I've never seen this girl before, so I've no... More 

Thank Zane S
London, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I visited recently with a group of friends. The ice cream were ok but the service was shocking. The lady with the glasses was extremely rude when we asked her were the restroom was showing us very openly we were annoying her with this request. People don't come here to see your stress so a bit of patience and a... More 

Thank Lallalondon
GIGGI B, Owner at Giggi Gelateria, responded to this review

As the owner of the business I am naturally very disappointed that your visit to our shop did not match your expectations. As you can see from our previous reviews on this and many other sites this is not the experience of most of our guests. I hope you will accept my apologies for this experience and hope you will... More 

Kettering, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My mum lives just minutes away from Giggi's and has done so for the past twelve years. At 102 it's still her favourite place for coffee or an ice cream. She's Italian so the staff are always delightful and speak to her in her own language. For me, fantastic ice cream and I love their affogato

Thank Dario A

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Restaurant Details

Rating summary
  • Food
    5 of 5 stars
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    4.5 of 5 stars
Average prices
$5 - $7
Italian, Cafe
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Dining on a budget, Large groups, Families with children
Open Hours
10:00 am - 5:30 pm
8:00 am - 6:00 pm
8:00 am - 6:00 pm
8:00 am - 6:00 pm
8:00 am - 6:00 pm
8:00 am - 6:00 pm
9:30 am - 6:30 pm
Location and Contact Information
  • Address: 10 Burlington Arcade, Bournemouth BH1 2HZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Dorset  >  Bournemouth
  • Phone Number: +44 1202 319777

Questions & Answers

Questions? Get answers from Giggi Gelateria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?