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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $7
CUISINES
Italian, Cafe
Special Diets
Vegan Options
Reviews (527)
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485 results
Traveler rating
383
58
19
14
11
Traveler type
Time of year
LanguageEnglish
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Traveler rating
383
58
19
14
11
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All reviews ice cream gelato sorbet cakes italian hot chocolate scoop
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Reviewed August 16, 2020 via mobile

Rudest staff I have ever met Apparently the picture of my flat white is a normal flat white , just didn’t have a small cup so gave me a vase full of milk & coffee Not a flat white This place used to be good

Date of visit: August 2020
Helpful?1  
Reviewed August 8, 2020 via mobile

The sandwich was gorgeous, good value and the mint chocolate chip/strawberry ice cream was to die for..... The coffee is also one of the best in Bournemouth. We are locals.

Date of visit: August 2020
Helpful?
Reviewed August 2, 2020

The best place in Bournemouth to enjoy a bite to eat or just a coffee . So glad we found this spotlessly clean place served by extremely polite very pleasant young men. . and also enjoyed a delicious Italian ice cream

Date of visit: July 2020
Helpful?
Reviewed May 19, 2020

We have been a customer since you opened 5 years ago. Always considered your ice cream delicious the best in town. Sadly your portion size is now appalling. My granddaughter was treated to an ice cream on Monday 18th May. 2 scoops which was actually...2 half scoops. This is really very upsetting that you are prepared with give your loyal customers half measures. This is not the 1st time I have had to mention this to your staff. Please take on board my remarks.More

Date of visit: May 2020
Helpful?
Reviewed April 13, 2020

An friend advised me that Giggi was doing home delivery and the details were on their Facebook page. Ordered the ice cream by text in the morning and it was delivered by lunch time for no extra charge. Giggi is our favorite ice cream so...it was a nice treat to be able to order a large tub of four different flavors. Many Thanks Giggi for providing this service.More

Date of visit: April 2020
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Reviewed March 18, 2020

Delicious Ice Cream and Pastries, a good selection to chose from. Customer Service was very friendly and good, I would visit again.

Date of visit: March 2020
Helpful?
Reviewed October 12, 2019 via mobile

My favorite gelato in town. Great great quality!!! Love it.. The pistachio one, OMG. You have to try it!

Date of visit: October 2019
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Reviewed September 19, 2019 via mobile

This place is big and amazing staff from Italy itself. Wonderful choice of ice reams too. Worth a visit. Sit inside and enjoy

Date of visit: September 2019
Helpful?
Reviewed August 25, 2019

Giggis ice cream is one of the best in Bournemouth. Unfortunately the woman serving it was one of the rudest person I have ever met in my life. Until the staff has changed or received an intensive training on how to deal with customers it...is not worth going there.More

Date of visit: August 2019
Helpful?1  
Reviewed August 21, 2019

What a great little cafe! We went for the gellato and waffles and although the waffle machine had broken, the sundaes did not disappoint. The smooth gelato was the best I've tasted outside of Italy with lovely crunchy caramel pieces hiding all through it. Husband...was taken with the Italian hot chocolate and the kids loved their sundaes too. The staff were friendly and helpful and now we've got an excuse to go back to try the waffles!More

Date of visit: August 2019
Helpful?
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Questions & Answers
Ask a question
Anjeelass
October 16, 2018|
Answer
Response from KarlSussexUK | Reviewed this property |
Yes, I think they do. There is a wide range of appororiate choices for todays complex market...
0
Votes
DMS0692
August 1, 2018|
AnswerShow all 2 answers
Response from MUBUTU | Property representative |
Hi , we serve gluten free ice cream in cups , not in cone !
0
Votes
mariamuzammil
June 18, 2018|
AnswerShow all 2 answers
Response from MUBUTU | Property representative |
Hi Maria, yes our gelato is vegetarian also we serve vegan ice cream too ! Giggi
0
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