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The Russell Court Hotel

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Bath Road, Bournemouth BH1 2EP, England
+44 1202295819
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41 Reviews from our TripAdvisor Community

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Showing 40: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I was told it will take 2-3 working days the money will be available in your bank but now it's taking 8 working days And plus the service was awful and customer service what horrible and they were rude and grumpy I would never go there again and would not recommend anyone to go there too

Helpful?
Thank Hakar A
Level Contributor
33 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed June 7, 2016

we stayed at the hotel last weekend (June 2016) and ate at the restaurant on the Friday night as they offered us three courses with a beer for £14. And as a curry house we thought it was ideal for our group of 8 lads on a stag do. Really wished we hadn't. The menu was extremely limited with not... More 

Helpful?
Thank Dave B
Buckinghamshire, United Kingdom
Level Contributor
19 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

Well this is the second time me and my lovely wife have stayed here at this hotel and the reason being is because it's fantastic please do not be put off by the reviews we stayed here for the second time as we had such a great stay here before the owner is very polite and a pleasure to talk... More 

Helpful?
Thank Simon C
London, United Kingdom
Level Contributor
4 reviews
1 of 5 stars Reviewed May 20, 2016 via mobile

Customer service was awful, reception smelt of body odour, staff were rude. Three twin rooms were requested and on arrival only one twin was available. So the hotel allocated 2 doubles to go along with the twin. Manager refused to rectify situation or refund booking. Manager also refused to provide hotel owners details stating they are not willing to talk... More 

Helpful?
Thank Dronin87
Bournemouth, United Kingdom
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 4, 2016 via mobile

Used a groupon voucher 2 course meal for 2, food was not spectacular but was more than acceptable, large restuarant seats about 100 and there was only us and another 2 Men came in to eat. Lady that served us was very nice. I think if more people had been in it would have been nicer as it lacked any... More 

Helpful?
Thank karenthomson2014
dreams rst
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 31, 2016

This Hotel was great,near to everything you want,3 mins from beach shops restaurants and pubs,Staff very friendly and helpful, Rooms clean, Lift to upper floors and has a bar to relax in after a walk around the pier shops and pubs , This is the hotel for me from now on when i go back to Bournemonth, Thanks again to...

Helpful?
1 Thank keithron
Greater London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015

The staff were highly professional but also very caring every single one, they really made our holiday wonderful! Special Thanks to Florin & Chef of Desi Dhabba, Excellent quality of food! Highly recommend! Only negative is guest should have option to choose type of room(Sea View, With Bath, With Shower) when booking in advance.

Helpful?
1 Thank kinjal R
dreams rst
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 14, 2015

This is the hotel to come to,Its 3 mins away from the pier,shops pubs. the hotel itself is friendly helpful clean rooms and near to everything you want,Has a lift to the upper floors and a bar to relax in, Yes i will be going back to this hotel,I would like to say big thankyou to the staff and kamal... More 

Helpful?
1 Thank keithron
sam2967
1 review
1 of 5 stars Reviewed October 9, 2015

Went to the indian restaurant in the Russel court hotel last night with a groupon voucher for 2 course meal for two the restaurant seats about 100 and we were the only 2 people there, had , no staff around the hotel receptionist came to take our orders and informed us we had to pay extra for rice, still no... More 

Helpful?
Thank sam2967
Bournemouth, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 26, 2015

Staff were Very welcoming. Brilliant service very friendly. Food was really delicious was full of authentic flavour . Decor of the restaurant was very relaxing.

Helpful?
Thank wearingsaroj

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Cuisine
Indian
Meals
Lunch, Breakfast, Dinner
Restaurant features
Reservations, Seating, Serves Alcohol
Location and Contact Information
  • Address: Bath Road, Bournemouth BH1 2EP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Dorset  >  Bournemouth
  • Phone Number: +44 1202295819

Questions & Answers

Questions? Get answers from The Russell Court Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?