We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

City Charcoal Grill

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
12 Mutley Plain | Mutley, Plymouth PL4 6LA, England
01752 663 142
Website
Today
5:00 pm - 12:00 am
Open now
All hours
Hours:
Sun - Sat 5:00 pm - 12:00 am
More Info
Add Photo Write a Review

33 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 33: English reviews
Plymouth, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 30, 2016

I had a leaflet through my door so me and my partner through Wed get a takeaway from there. The food was OK, not brilliant. The service was pretty poor. I had ordered a bottle of coke online along with the food and had gave a cash payment when the delivery man came. I had not noticed until I sat... More 

Helpful?
1 Thank natasharose96
Devon
Level Contributor
2,064 reviews
1,277 restaurant reviews
common_n_restaurant_reviews_1bd8 6,345 helpful votes
4 of 5 stars Reviewed October 6, 2015

I have never had a delivery. I have not been subject to any 'indoctrination' or anything other than pleasant conversation with the counter staff. The quality of the kebabs is entirely up to high street late night standard. The prices are average. I continue to use it because it is convenient and I have not been let down. The only... More 

Helpful?
1 Thank Jannerbloke
1 review
1 of 5 stars Reviewed September 26, 2015 via mobile

Never again ever boys lost my bussiness as long costumer for years mistakes after mistakes time for best kebab from now on

Helpful?
Thank Graham S
Cornwall
Level Contributor
386 reviews
251 restaurant reviews
common_n_restaurant_reviews_1bd8 2,306 helpful votes
4 of 5 stars Reviewed September 2, 2015

I cannot comment on the poor scores from people describing poor service on deliveries. I do not know whether any or all are true. I hope it is not as bad as has been made out. We only come in here because it is convenient, it's on the walk out of town route, also close to the Mutley pubs and... More 

Helpful?
2 Thank DougalM_12
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 26, 2015 via mobile

Absoulutly disgusting was very dry meat on kebab and potatoes tasted awful was fairly cold too! Very disappointed will never order here again

Helpful?
1 Thank Leannespeed
plymouth
Level Contributor
4 reviews
4 restaurant reviews
1 of 5 stars Reviewed March 4, 2015

i have ordered from here a few times and every time i have ended up having to reheat the food, it is always cold and never on time. i have complained and never got any reason from them. They are always very rude and give the same old rubbish story's on every complaint. never again will eat from here !!!!!!!!!!!!!!!

Helpful?
Thank kellybennett
Devon, United Kingdom
Level Contributor
51 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed February 22, 2015

I like this place, despite recent adverse contributors. Usually doner kebabs. I echo other comments. The high turnover means that the meat stack is replaced very frequently and the meat tastes comparatively good. Staff are polite and remember our faces. Even more attractive and convenient, now that the Junction is back in full on action.

Helpful?
2 Thank DavidChaytor
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 1, 2015 via mobile

Having ordered, we had to out up with five minutes of religious indoctrination, this was a bit uncomfortable, but not as uncomfortable as the many trips to the toilet the next day, both of us were very ill indeed, never, ever, again!

Helpful?
Thank Matthew T
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 10, 2015 via mobile

We had our order sent cause we thought we would try out a diffrent kebab takeaway !... How wrong we was!... They delivered our order wrong which took them over a hour and half when we only live close by ... Phoned to say it was wrong they hung up and never answered phone to us again ! What was... More 

Helpful?
Thank Barbiewakeham
Plymouth, United Kingdom
Level Contributor
317 reviews
200 restaurant reviews
common_n_restaurant_reviews_1bd8 1,436 helpful votes
5 of 5 stars Reviewed January 4, 2015

We always collect. You can generally park just before the lights on the few spaces on the lower side of the tanning shop. High turnover, several serving staff, swift attention at the counter and always polite and chatty. Bit concerned at the burst of recent negative reviews by new reviewers. Can't say whether their discriptions are true or not. Can... More 

Helpful?
6 Thank Terry C

Travelers who viewed City Charcoal Grill also viewed

 

Been to City Charcoal Grill? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Cuisine
Fast Food, Turkish, Halal
Meals
Dinner
Restaurant features
Delivery, Takeout
Open Hours
Sunday
5:00 pm - 12:00 am
Monday
5:00 pm - 12:00 am
Tuesday
5:00 pm - 12:00 am
Wednesday
5:00 pm - 12:00 am
Thursday
5:00 pm - 12:00 am
Friday
5:00 pm - 12:00 am
Saturday
5:00 pm - 12:00 am
Location and Contact Information
  • Address: 12 Mutley Plain | Mutley, Plymouth PL4 6LA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Plymouth
  • Phone Number: 01752 663 142

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of City Charcoal Grill and other visitors
3 questions
Ask a question
Plymouth, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from City Charcoal Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?