This evening, I phoned the shop and ordered gluten free cod and chips and I collected 30mins later. Staff very pleasant, and the food was fine. Defiantly worth visiting if you are in the area.

We’d read that this restaurant did excellent gluten-free fish & chips, and they do! We chose to eat in the restaurant, but while we were there, there was a constant stream of phone calls coming in and deliveries going out (including gluten-free) so this might...suit some people better. Service was good. The order took a little while to arrive, but I’m guessing this was because they were taking care to avoid cross-contamination with other orders and they were very busy. We weren’t in a rush. If we were in the area again I’d definitely return.More

Gem's restaurant has only recently reopened following COVID, and we knew it has a reduced menu whilst it finds its feet again so we were a little nervous as to what we would find. We need not have worried, the restaurant was as welcoming as...ever, and our fish and chips were absolutely top notch and up to their usual very high standard. The fish was fresh and brilliant white, the chips were not at all greasy and were crisp on the outside and fluffy and white inside. Service was friendly and excellent. It was lovely to be back. One development due to the pandemic is that they now deliver, so when we are next in holiday in Falmouth we may well take advantage of that.More

My husband and I have fish and chips from here also got some for my daughter as they are gluten free

Arrived after a long journey to Falmouth. Popped into the Gem Fish bar on Quarry Hill in Falmouth. Ordered fish and chips and they were presented and tasted awesome. The best we have tasted for a long long time. Well worth the visit. Very reasonable...priced too and served by nice and friendly staff.More

We live in Falmouth and Gem has always been our chippy of choice but recently the quality of the fish and its frying has deteriorated badly. Tonights’s cod was grey, thin and slimey. We won’t be going back.

I have just thrown half a plate of the most disgusting fish and chips in the bin. After all the positive reviews here, we decided to drive 5 miles to see what all the fuss was about. What a disappointment! Yes the staff were polite...enough - not overboard - we waited quite a long time although there was no one else in the shop. My husband commented that he didn't think there was much in the packet and he was right. Had this been a restaurant my food would have been returned immediately. We were so hungry after a long journey that we ate the food out of desperation as we had no other option. My husband's steak pie was inedible as the pastry was soggy and the chips were an absolute disgrace. This is Cornwall and the home of good fish - how can you get a basic but much loved British takeaway so wrong?! We are eating a dry cracker to allay the pangs of hunger. I do not know who is writing the reviews on here- I suggest you take off your shades and take a proper look. I cannot believe what I read on here anymore! AWFUL!More

Lovely fresh fish and chips sampled in Falmouth served by a friendly Cornish lady ‘my lovely’. If I came to Falmouth for another visit, I would most definitely order again!

Excellent cod and chips served by very friendly and polite servers. The food was freshly cooked and we didn't have to wait too long. It was particular nice the young lady came out of the place to hand us our food on the pavement where...we were waiting.More

The food at the Gem is always amazing - Quality fish & chips, non greasy and still excellent customer care with personalised messages on take out bags

Had a takeaway from here whilst staying in Falmouth for several weeks for work. This was one of the better fish and chip restaurants I tried whilst working in Cornwall for over 6 months but it was nothing particularly special. The best fish and chips...I've ever had is still in Scotland in many places including Oban.More

Really helpful and friendly staff - great tasting fish and chips time and time again. Delivery is really quick and no hassle. There really is no finer chip shop in town!