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Upstairs at The Grill

Certificate of Excellence
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70 Watergate Street, Chester CH1 2LA, England
01244 344883
5:00 pm - 11:00 pm
Closed now
All hours
Sun - Sat 5:00 pm - 11:00 pm
Fri - Sun 12:00 pm - 3:00 pm
More Info
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1,920 Reviews from our TripAdvisor Community

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Showing 1,897: English reviews
Royal Palm Beach, Florida
Level Contributor
55 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everyone said that the Upstairs at the Grill was the best in Chester and now I know why. You’re directed upstairs to the bar to have a drink and review the menu with a staff member. After your drink and close to when your meal will be ready, you’re brought down to the dining room and dinner service begins. The... More 

Thank Rob R
Racine, WI
Level Contributor
114 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel concierge raved about this place, and it took 2 days to get a reservation. Sadly, it wasn't a "wow" dinner. Filet Mignon should never be dry or stringy - the cow's family has my condolences, but she apparently lived a very long and active life, and it was well past her time to go. A bit on the... More 

Thank NeilCzarnecki
Queenstown, New Zealand
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The grill restaurant is upstairs, and you first enter a small bar area with comfy seats. The tables are dotted around, many with bar-stool height seats. The restaurant and bar staff appear very keen to serve you but at their own pace and with their own hymn sheets. The steaks we had were nicely cooked and tender, but the chateaubriand... More 

Thank Francis0152015
Wigan, United Kingdom
Level Contributor
124 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

After reading the other reviews, I feel as if we went somewhere different to what other people were reviewing!. The restaurant was average at best. The steaks are ok, however not outstanding. There is a good choice of starters and a small selection of desserts. The service is slow, the staff however are friendly. The restaurant is easy to find,... More 

Thank Jenga52
Level Contributor
63 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

What a place. It starts with a very warm welcome from very knowledgeable staff. You are then taken up to the bar, if you like gin or whiskey you will be a very happy person. Then a staff member talks you through the menu. Now we come to the food, great does not do it justice. I have eaten in... More 

Thank Martin55N
Stockport, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

If you want to be highly embarrassed, do not take important customers to this restaurant. Took over 40 mins to deliver the first round of drinks at the bar! How bad is that?? Delivered a warm bottle of white wine, and then took another 15 mins to replace it with a chilled one. Service was non-existent. We had booked private... More 

2 Thank phil499520
Cheshire, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Right from the moment we walked in the restaurant, we were welcomed by friendly staff and shown through the room, with all its fancy decor and beautiful chairs. The food was excellent and service was fantastic. Would definitely recommend! It was the first time we had dined here.

Thank RossBeckett
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Visted as a family of three, my wife rated her meal and overall experience as maybe the nicest she's ever had. Great steaks, great sides, small, intimate. Great for families, great for guys/gals to say sorry, great for first dates, great, great, great!

Thank darren t
Wirral, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We went here for Sunday lunch yesterday and we will definitely be going back next time we are in Chester. The food is top quality. We both opted for roast beef which was cooked to perfection, we both like it pink but not bloody. The portions are large enough for even the biggest appetite. The customer service here is top... More 

Thank Diane C
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a fantastic experience - yes it's busy, but the staff treat you as if you were the only people in the building. very attentive, incredibly professional and very friendly Food is absolutely first class Is it pricey? - maybe a tad , but you definitely get what you paid for - this is Chester, if you are obsessed with... More 

Thank Philip S

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    5 of 5 stars
  • Value
    4.5 of 5 stars
    4.5 of 5 stars
Average prices
$10 - $50
Steakhouse, British
Lunch, Dinner, Late Night
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Bar scene, Special occasions, Local cuisine, Romantic
Open Hours
5:00 pm - 11:00 pm
12:00 pm - 3:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
12:00 pm - 3:00 pm
5:00 pm - 11:00 pm
12:00 pm - 3:00 pm
Location and Contact Information
  • Address: 70 Watergate Street, Chester CH1 2LA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: 01244 344883
Upstairs at the Grill is a split-level Manhattan-style steakhouse and intimate cocktail bar located in Chester City Centre. Open Monday to Thursday from 5pm and from 12pm Friday, Saturday and Sunday, we offer our guests the opportunity to explore our selection of locally sourced dry aged beef and extensive wine list. We look forward to welcoming you to Upstairs at the Grill.Upstairs At The Grill is available for a range of private parties, birthday parties, working lunches, business meetings or wedding receptions. Whether an intimate table of 2, party of 8 or an all-out celebration for 80, we’re here to help.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Upstairs at The Grill and other visitors
6 questions
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Questions? Get answers from Upstairs at The Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?