We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mad Hatters Tearoom & Bakery

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
49 Bridge Street Row East, Chester CH1 1NW, England
+44 1244 323444
10:30 am - 5:00 pm
Closed now
See all hours
Sun 10:30 am - 5:00 pm
Mon - Sat 9:30 am - 5:00 pm
More Info
Add Photo Write a Review

488 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 482: English reviews
Alsager, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed yesterday NEW via mobile

Took my daughter for a treat weekend to Chester- as part of it we went to this tearoom for afternoon tea ! Beautiful food and very reasonable. Lovely setting and very quirky. Will definitely return ! 😀

Thank Deb P
Level Contributor
132 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed yesterday NEW

Dropped in for coffee. My latte was the strangest latte I've ever had. My OH's Flat white was so milky it resembled the milky coffee my mum used to make us in the 50s. Nothing like a flat white.

Thank pugwashahoy
Manchester, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 2 days ago NEW via mobile

We have just paid £16.00 per person for afternoon tea which consisted of 1 cheese 1 ham 1 cucumber & egg mayo finger sandwich 1 small scone cream & jam 1 cupcake & a macaroon. We had to share the small plate of crisps. Pot of cold tea. Totally ripped off. Given a box to pack our cupcakes ourselves. Would... More 

Thank Mandy2894
Ellesmere Port, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

I went yesterday with my mum, and the service was great and so was the food! Everywhere seemed really clean (including the toilet!). The staff were really attentive and friendly. Definitely will be coming here again!

1 Thank katy0205
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

Where do I start? 25 minutes wait for food when the place was quiet? 20 minute wait for drinks? Cup cakes were hideously sweet. The fish sandwich we finally received was meagre. When I arrived and stood at the counter, I was told 3 times 'Ill be with you in a minute' then when they finally took my order, they... More 

Thank SarahAndover
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

I came with my boyfriend for a quick drink pit stop. I had a hot chocolate and as a hot chocolate snob, it's the best I've tasted in a long while. The staff were very friendly and efficient. Will definitely come again.

2 Thank Ellie R
Wiltshire, England
Level Contributor
38 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 5 days ago NEW via mobile

I was expecting great things here and I have to say we enjoyed the best GF scones ever. But we'd both finished our hot drinks before our scones arrived which was really disappointing. The decor is jolly with an Alice through the looking glass theme hinted at throughout but I found the service just a bit flat. Perhaps we didn't... More 

Thank AnonWilts
north wales
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

Visited for afternoon tea with my husband and 9 year old step daughter. Fab, quirky venue with lots of lovely little touches. Friendly, helpful staff. Child friendly with a child sized afternoon tea available. You get to choose your own cupcake or slice for the top tier which is a nice touch and masses of choice...the Rocky Road slice is... More 

2 Thank NorthWalesShell
Manchester, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Without a shadow of a doubt this place is brilliant. The tea shop is wonderfully quirky and the decor adds to the very special feel of the place. The cakes and the selection of teas is out of this world. My wife and I stopped off for afternoon tea, we both had the cream tea, (choose the warm scones they... More 

2 Thank Dave W
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

After staying over in Chester for a night we thought we'd try having afternoon tea before traveling home. We were lucky to get a table as we hadn't booked (a few other people left as they had no tables free). Although the initial service taking the order was good and drinks quick, we had to wait a very long time... More 

Thank Cubic8

Travelers who viewed Mad Hatters Tearoom & Bakery also viewed


Been to Mad Hatters Tearoom & Bakery? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
$3 - $26
British, Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Brunch, Breakfast
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Reservations
Good for
Families with children, Kids, Special occasions
Open Hours
10:30 am - 5:00 pm
9:30 am - 5:00 pm
9:30 am - 5:00 pm
9:30 am - 5:00 pm
9:30 am - 5:00 pm
9:30 am - 5:00 pm
9:30 am - 5:00 pm
Location and Contact Information
  • Address: 49 Bridge Street Row East, Chester CH1 1NW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 323444
Mad Hatters Tearoom & Bakery is located at the historic and unique building of The Rectory, 49 Bridge Street Row, within the city walls of Chester in Cheshire. With subtle English Tearoom eccentricity and a touch of 'Wonderland', visit Mad Hatters to enjoy our breakfasts, elevenses, light lunches, and Mad Hatters' speciality, Afternoon Tea. We also play host to private functions and corporate events with a full bespoke event planning service.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mad Hatters Tearoom & Bakery and other visitors
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Mad Hatters Tearoom & Bakery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?