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Frankie and Benny's

Sealand Road | Greyhound Retail Park, Chester CH1 4LD, England
+44 1244 372577
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Overview
  • Excellent25%
  • Very good23%
  • Average15%
  • Poor18%
  • Terrible19%
Travelers talk about
“f bs” (5 reviews)
“nice food” (6 reviews)
Closed Now
All hours
CUISINES
American, Italian, Pizza, Diner, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Sealand Road | Greyhound Retail Park, Chester CH1 4LD, England
All Details
Write a ReviewReviews (291)
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1 - 10 of 291 reviews

Reviewed 1 week ago

Were with a group and needed to pay separately which they couldn’t do. Had to produce one bill. Everyone put in what they had spent but they had put a service charge on top which I had to cover. Why they could not let me...More

Thank Statistician
A TripAdvisor Member
21
Reviewed 3 weeks ago via mobile

Went here just after christmas period, only nipped in for a late lunch, but the service was so terrible that it took 2 hours! Had to keep asking for our meals, had to ask how long as people who came in afterwards were getting served...More

1  Thank A TripAdvisor Member
Reviewed December 30, 2017 via mobile

The staff in the restaurant are polite and try hard to provide great service. Unfortunately they are let down by the poor quality food provided by head office. I had the steak wrap which cost £11 for a minuscule amount of steak, less than the...More

2  Thank Samemmy
Reviewed December 27, 2017 via mobile

Food was poor quality very slow. Plastic in salad. Very hard fries basic at best. On a plus note waiting on staff we're trying there best. Shall not re visit

Thank juwcherokee
Reviewed November 19, 2017 via mobile

Were given a table straight away, were asked to give our drinks order straight away, asked for a minute to have a look, guy who looks like a manger said he’d be back in a minute... 15 minutes later still no one had come over....More

1  Thank Alexandra0102
A TripAdvisor Member
65
Reviewed November 11, 2017 via mobile

Came here for breakfast, my order was sent incomplete. Asked for another coffee which did not turn up. Asked again got coffee no milk. This is not my first experience of poor service here. To finish on a positive the food was nice

Thank A TripAdvisor Member
Reviewed October 27, 2017 via mobile

Food was average but lovely staff and good customer service :) Perhaps better lunchtime menus as ate in a different frankie & bennys where food was tastier. It was good location next to cinema and open until 11 so it’s an ok place to eat...More

Thank Isma B
Reviewed October 27, 2017 via mobile

My local Frankie & Benny’s in Stafford is consistently excellent, so I expected the same quality in terms of food. It was awful. The pizza was undercooked, covered in a thick tomato paste and horrible cheese. We had a salmon salad that had to be...More

1  Thank Bruce H
Reviewed October 2, 2017 via mobile

My wife and I tried here for the first time as we were shopping in the town. It was like any other Frankie and Bennys on a Saturday. BusyBusyBusy.The food was excellent and the staff were very pleasant. The service was slow due to the...More

Thank enersys
Reviewed September 25, 2017

It was busy, but we were seated quickly. Drinks order taken straight away, but had to wait a while for the drinks to arrive and for the food order to be taken. Staff were really friendly and helpful, and apologised for the delays. Once ordered...More

Thank mulberrym00n
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Outdoor Seating
Good for
Large groups, Kids, Families with children
Open Hours
Sunday
9:00 AM - 10:30 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: Sealand Road | Greyhound Retail Park, Chester CH1 4LD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 372577
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