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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Indian, Balti, Eastern European
FEATURES
Delivery, Takeout, Wheelchair Accessible
Reviews (34)
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34 results
Traveler rating
13
6
1
4
10
Traveler type
Time of year
LanguageEnglish
Traveler rating
13
6
1
4
10
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Reviewed February 27, 2021

I am a loyal customer of curry Kings and have used them for years. I placed an order at 7pm, with expected delivery being 8.30, already a hour and a half to wait. Followed by an email stating it would be another 40 minutes on...top of this to wait. I then had to ring at 9.30 as our order was still not here. When i finally got through. They said its on the way, when asked if they still expect people to pay full price (our £60 order) he began to shout down the phone very aggressively blaming 1. We are in a global pandemic and 2. It is pay day weekend they have over 200 orders and they are a family run business. He continued to try to argue and shout down and say to try and pay the driver less but he will just probably bring back your food. This isn't any way to speak to a loyal customer. When I said i will be shopping elsewhere in future he put the phone down. The food was tasteless and all 4 currys were the same colour. The place has gone down hill.More

Date of visit: February 2021
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Reviewed December 31, 2020 via mobile

Have used Curry Kings fairly regularly for some years. Ordered a meal for delivery last night (NYE), got a notification it was delayed by 30 minutes, no problem - you expect them to be busy when everyone is at home. But then nothing. No further...communication. Tried calling - over 100 times - no pick-up. Awful way to treat customers. This year has been stressful enough - to end it ravenous and without any communication is appalling way to treat customers. We didn’t know if food was coming or not. Turns out it was NOT, but only found out by waiting up til after Curry Kings has closed trading for the evening. Despicable! Curry Kings have got a LOT of bridge-building to do today to put this right! Let’s hope they get this part of their business sorted. Customer service is key to a company’s success. Curry Kings failed miserably last night. I expect a refund AND CK to iron out all the bad feeling they generated last night. Do the right thing CK - we are waiting!More

Date of visit: December 2020
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Reviewed December 31, 2020

it’s nearly 9:20 and still not delivered.tried to ring millions of times and goes to user busy. it’s nearly been 3 hours since i have ordered the food and no sign of update of it. i am disgusted and starving. will defonutly not be ordering...from here again.More

Date of visit: December 2020
Helpful?2  
Reviewed December 31, 2020

Have been using Curry Kings for years as the food was always amazing. Have made a order tonight, which is now over an hour late. Unable to speak to anyone as line is always busy. I realise how busy it must be due to everyone...staying at home this New Years Eve, but. Where is our food? We are starving.More

Date of visit: December 2020
Helpful?2  
Reviewed December 5, 2020

Just had our food delivered and really disappointed, my main was tasteless and watery and my husbands was clearly thrown together as they were busy. This was our favourite curry house but put off ordering from them again now. Don't keep taking orders if you...chefs can't keep up.More

Date of visit: December 2020
Helpful?1  
Reviewed November 28, 2020

Curry kings used to be a very good place to get a curry. But the last couple of times I order from there It's been terrible. They promise a 45 minute delivery and take about 2 hours when you phone up and complain they have...a terrible attitude.blaming coverd 19. I recommend people vote with their feet then they will probably change your attitudes. Because in these times customer should be king.More

Date of visit: November 2020
Helpful?1  
Reviewed November 22, 2020 via mobile

I’ve been a long standing customer of 30 years and I know we are in Covid lockdown but Is it wrong for curry kings to accept a take away online order after ringing them 20 times always engaged so online the only way to order...for delivery when 2 hours later they haven’t been able to fulfil your order which was due 30 minutes ago . So I call them to say when can I collect instead ? 20 minutes they say . Get there , they haven’t started the order , can’t even trace the order they say !!!! So I show them my online booking confirmation .On complaining they say they’ve had over 200 orders . Sorry Guys not acceptableMore

Date of visit: November 2020
Helpful?1  
Reviewed October 14, 2020 via mobile

We have ordered from here a lot and usually the food is very good however after tonight we won’t be ordering again, the tandoori mixed grill was so over cooked I think it was a reheat and the chicken leg was rancid, if this is...the standard they are now at stay well away.More

Date of visit: October 2020
Helpful?1  
Reviewed April 15, 2020

Excellent food always delivered on time by the friendly staff. I have been a customer for nearly ten years and have not had a bad meal.

Date of visit: April 2020
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Reviewed April 4, 2020

I placed a delivery order online where the website said 45-55minutes delivery time. I placed the order and paid, to then be told my order was going to be an hour and half and received an email saying my order was 40 minutes delayed. I...then called to check this and Was told they were extremely busy with 100 orders and that it would be 2 hours. I asked for it to be cancelled and he said yes and hung up on me. I called back to ask if i would have this confirmed via email and the man said no we just refund at the end of the evening, we are so busy i dont have time. I replied saying that they were quick enough to take my money before then telling me it would be 2 hours but cant do the refund now, why should i have to wait when its your mistake. He then shouted over me and said ‘do you know whats going on in the world’ like i was stupid!!! I said yes of course. He then told me he was having lots of abuse over the phone about delayed orders. I then said well if you updated your website to say that orders are delayed then you would not have this problem. He came back with a sarcastic comment saying thanks for your advice bye and hung up the phone. Absolutely unacceptable and money grabbing!!More

Date of visit: April 2020
Helpful?1  
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Frequently Asked Questions about Curry Kings

  • Yes, Curry Kings offers takeout services.

  • Yes, Curry Kings offers delivery services.

  • Curry Kings is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 3.5
    • Service: 3.5
    • Value: 3