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McDonald's

Unclaimed

Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast Food, Canadian
FEATURES
Takeout, Seating, Wheelchair Accessible

Location and contact

Reviews (20)
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LanguageEnglish
Traveler rating
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1 - 10 of 20 reviews
Reviewed yesterday

And it's not even close. The staff are brutal. Cancelled orders without telling customers ice cream machine down. And it's down every single time I go in. I'm surprised it stays in business. If it wasn't a McDonald's nobody would go to it

Date of visit: July 2019
Thank Bman65
Reviewed May 8, 2019

Quite good breakfasts...terrible hamburgers or lunches basically. This location tends to draw a lot of homeless people as well. Service and food are sporadic. Good one dy, lousy the next.

Date of visit: March 2019
1  Thank Traveler78976
Reviewed April 18, 2019

I mean, I am not complaining BUT, your coffee frappes taste kind of like it is spiked with vodka. I do not know if that's how it just tastes, if there was a mistake made, or if my skip the dishes driver just ended spiking...More

Date of visit: April 2019
Thank sammyanderson324
Reviewed March 19, 2019

Would give 0 stars if possible. Before I could even finish my order I was yelled at through the drive-thru speaker by some impatient, rude, condescending 16 year old girl. I literally said: "Hi, (answered by a 'WHAT DO YOU WANT!'), I have a coupon...More

Date of visit: March 2019
1  Thank K R
Reviewed March 4, 2019 via mobile

Just could not believe how awful this place. I don't blame the cooks it's the manager...or lack of. I ordered a cappuccino at 7:07 Monday night, received it at 7:40. I'm just glad I didn't order food. I'd be late for work for the following...More

Date of visit: March 2019
1  Thank Paul A
Reviewed January 4, 2019 via mobile

Multiple times on my way to work they are either open but not serving, or cash only. This lasts for hours. They say it’s because there is no debit machine when they only run one window. Is it really worth losing customers because of this?...More

Date of visit: January 2019
Thank LindsayBomhof
Reviewed December 9, 2018 via mobile

Not just on one occasion but on every occasion since the management has all been born in the late 90's, plus other staff born sometime in the 2000's has this place gone from awesome quick service, friendly, maintained, CLEAN and PROFESSIONAL (we all remember that...More

Date of visit: November 2018
2  Thank 100perct-fanofKaren
Reviewed December 3, 2018

Wait 20 min. for "fast" food that's cold because the mngmt can't staff the place properly. Feel sorry for the staff. Same for both locations in Maple Ridge. BTW McDonalds Corp., your new ordering system is a disaster.

Date of visit: November 2018
1  Thank greneguy
Reviewed September 30, 2018

The last two visits to McDonald's in Maple Ridge convinced me that the only way to get any service at all was to drive through. However, today even that way to order food was a disaster. The line up to drive through blocked the cars...More

Date of visit: October 2018
1  Thank Di B
Reviewed September 30, 2018

The service was spectacular with one of the friendliest drivethu worker ever! Our order was taken quickly and efficiently and we received our food with only a small wait.

Date of visit: July 2018
Thank WilliamThomas
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Questions & Answers
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100perct-fanofKaren
Why do you have a ‘Open 24 hrs 7 days a week sign on your doors’ but from 2am-4am your not serving anybody because ‘your closed, for cleaning every machine there? Okay your cleaning but then wouldn’t it MAKE SENSE TO PUT OUT MILK CRATES (like you do when the big old McDonalds Semi truck full of food does a delivery...), AT THE ENTRANCES’ OF THE DRIVE-THRU LANES? This makes no sense to me and I have asked one of your employees this and they said ‘They too didn’t know why?’ So what I am thinking by these type of actions that this new ‘Staff’ in the last 2 years has brought to good old McDonalds at this location is that 1-For three mad rush car after car times we are eating food from DIRTY NASTY MACHINERY and 2- out of the more than MAYBE 12+ employees that work the other 16 hr shifts, it is the shift of employees that have a handful of workers during THIS SHIFT TIME THAT IS ACTUALLY doing the dirty work? Come onnnn REALLY? And I get kicked out because I need a tampon from my bag but EVERY MORNING YOU HAVE ‘THOSE THAT LOOK LIKE JUNKIES AND THEM HOMELESS PEOPLE (words outta that older lady in her 40’s that works the Thursday night graveyard shift), all lounging INside McDonalds.....? Go ahead explain to me please? If your unable to GO FIND SOMEONE WHO WILL BECAUSE I WILL CONTINUE TO CHECK TO SEE IF MANAGEMENT HAS ANSWERED ANY OF THESE QUESTIONS I HAVE ASKED. Or if I wait long enough I will just go to headquarters in Burnaby and ask them then make a huge complaint about this location and show them the pictures and videos. Have a great day
January 28, 2019|
Answer
Response from mzak257 | Reviewed this property |
Please proofread your comments before submitting My question to you is, when is the best time for the restaurant to clean their equipment? I know during lunch hour Before you mouth off THINK about what your saying Or maybe... More
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