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Charcoal Steak House

Certificate of Excellence
$$$$
Canadian, American, Gluten Free
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2980 King St. E, Kitchener, Ontario N2A 1A9, Canada (Fairway Road North)
+1 519-893-6570
Website
Today
4:30 pm - 10:00 pm
11:30 am - 2:00 pm
Closed now
All hours
Hours:
Sun 10:00 am - 2:00 pm
Sun - Thu 4:30 pm - 10:00 pm
Mon - Fri 11:30 am - 2:00 pm
Fri - Sat 4:30 pm - 11:00 pm
More Info
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481 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Kitchener
Level Contributor
13 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great service, nice ambience. Had our 50th Anniversary family dinner there. Food was delicious. Its a little on the pricey side. Very relaxing atmosphere. Great place for celebrating special occasions.

Helpful?
Thank Isabell D
Kevin B, Manager at Charcoal Steak House, responded to this review

Happy Anniversary Isabell!! We love celebrating with our guests and this year specially since it's our 60th anniversary - having our guests celebrate with us too! We look forward to celebrating your 51st with us again next year! Thank you for your review! More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Since renovations there are some nice private seating areas for an intimate meeting for a anniversary dinner. The service is a relaxed experience and the vodka martinis are pretty good. The menu choices are well chosen and well presented.

Helpful?
Thank John B
Kevin B, Manager at Charcoal Steak House, responded to this review

Thank you John for your comments! We are fortunate to have so many business guests because of our proximity to the hotels around us. We even have a connecting tunnel with the Radisson Hotel next door for those inclement weather days - or to bring a night cap back to the room with you! We look forward to having you... More 

Cambridge
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great service and selection at this German themed fine dining restaurant. Very nice ambience! The steaks we had were amazing.

Helpful?
Thank caaraan
Kevin B, Manager at Charcoal Steak House, responded to this review

Thank you so much for your review! We are proud of a Chef that keeps our menu fresh yet classic at the same time. We look forward to seeing you again soon! More 

Guelph, Canada
Level Contributor
171 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 1 week ago

Living in Guelph for many years I had heard that the Charcoal Steakhouse in Kitchener was the place to go for a great meal. Finally getting the opportunity I was greatly looking forward to the lunch with some good friends and business associates. The restaurant is impressive in the interior, staff was very friendly. Sitting down to a wonderful setting... More 

Helpful?
Thank James W
Kevin B, Manager at Charcoal Steak House, responded to this review

I am sorry for your experience with us James. Please see your email for a personal message. More 

Ontario, Canada
Level Contributor
64 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As usual we were not disappointed. The food was great and the service was friendly and knowledgeable. BUT beware of the "60th anniversary" promotions. It was tempting in newspaper and on-line but when we got there, it was explained and not as appealing as you would hope. My dinner for 4 was significantly more expensive than anticipated as their promotional... More 

Helpful?
Thank MumaPhipps
Kevin B, Manager at Charcoal Steak House, responded to this review

Thank you so much for your review! I'm sorry that it wasn't clearer that every Monday this summer we are featuring one of our classic Charcoal Steak House staples. The full list of the items are available online, but yes, it is just one item that we are offering at 1956 prices each week. I'm so happy to hear that... More 

Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Ample parking. Charcoal is a large upper end steakhouse. Good selection, capable staff and for the three times I've been there - very consistent food. Quieter ambient noise than some competitors.

Helpful?
1 Thank ChristopherBryniak
Kevin B, Manager at Charcoal Steak House, responded to this review

Thank you so much Christopher! Sounds like we have a new regular on our hands and we are happy to have you! More 

Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing environment, services, food, park. Ate a huge tasty tomahawk in the right point. And very a diffente strogonoff with pasta. Amazing! It charges for it.

Helpful?
Thank bougainvill
Kevin B, Manager at Charcoal Steak House, responded to this review

Thank you so much for your review. Sadly the Strogonoff isn't on our summer menu, but definitely ask the next time you are in and I'm sure the chef can whip one up for you! More 

Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Had a nice relaxing dinner. We were celebrating our 40th Wedding Anniversary. The food was good and everyone was happy with their meal. The Service was good , but at times slow as they were quite busy. Nice setting and atmosphere. Would highly recommend for a special night out.

Helpful?
Thank Margaret C
Kevin B, Manager at Charcoal Steak House, responded to this review

Happy Anniversary!! I'm glad you chose us to celebrate your anniversary! We love (and are very lucky) to have so many people that choose us for celebrating with them. We look forward to celebrating your 41st with us next year!! More 

Kitchener
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Finer cuisine and service would be hard to find in Kitchener. The stylish bar and dining area are a tad more sophisticated than one might expect outside of a metropolitan area. Try the Pig's Tail starter - a Charcoal classic that is sure to please. Also, the Veal is quite memorable and will be tough to ignore upon future visits.

Helpful?
Thank craigc222
Kevin B, Manager at Charcoal Steak House, responded to this review

Thank you so much for your review Craig!! Anyone who has not tried pigtails MUST!! I insist as well! We look forward to seeing you again soon! Our menu changes seasonally so check to make sure we still have the Veal.. I don't want you to be disappointed! More 

Kitchener
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Charcoal Steak House has been around for many many years. Over the years I have had hit and miss experiences there. My last visit ended with food poisoning from under cooked lamb. I notified the management of this and basically got nothing from them. Nice atmosphere and upper scale look but the customer service is lacking. Food is on... More 

Helpful?
Thank Keith C
Kevin B, Manager at Charcoal Steak House, responded to this review

Please check your email for a private message from me Keith. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$31 - $50
Cuisine
Canadian, American, Gluten Free
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Business meetings, Families with children, Large groups, Special occasions, Romantic
Open Hours
Sunday
10:00 am - 2:00 pm
4:30 pm - 10:00 pm
Monday
4:30 pm - 10:00 pm
11:30 am - 2:00 pm
Tuesday
4:30 pm - 10:00 pm
11:30 am - 2:00 pm
Wednesday
4:30 pm - 10:00 pm
11:30 am - 2:00 pm
Thursday
4:30 pm - 10:00 pm
11:30 am - 2:00 pm
Friday
11:30 am - 2:00 pm
4:30 pm - 11:00 pm
Saturday
4:30 pm - 11:00 pm
Location and Contact Information
  • Address: 2980 King St. E, Kitchener, Ontario N2A 1A9, Canada
    (Fairway Road North)
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-893-6570

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Charcoal Steak House and other visitors
2 questions
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Kitchener, Canada
2 months ago

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Questions? Get answers from Charcoal Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?