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Lucky Garden

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5-101 Hazelglen Dr, Kitchener, Ontario N2M 5A2, Canada
(519) 743-8152
Monday
Closed
Hours:
Tue - Sun 11:00 am - 11:00 pm
More Info
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
2 reviews
1 of 5 stars Reviewed July 7, 2016 via mobile

I ordered a meal for delivery lemington one arrived within less than twenty minutes ordered king prawn chicken fried rice was watery and tastless also got chicken batter balls not enough chicken in and the batter was cooked outside but not in phoned to complain they agreed rice was frozen and offered 30% off next visit yeah right won't return... More 

Helpful?
Thank clarehope83
Kitchener, Canada
Level Contributor
54 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 29, 2015

First off I read all the other reviews and you need to be wary anywhere on Trip Advisor when a reviewer has only written one review. I am not saying that they did not have a bad experience but no business is perfect. The other reviews seem to find only "Bad" places to eat. I have eaten here 3 times... More 

Helpful?
1 Thank DutchCanuck58
1 review
1 of 5 stars Reviewed June 7, 2015 via mobile

Ordered a dish with a similar name as another dish. I received the wrong order. I called back to see if I can bring the wrong order back and get the right order. They refused with a attitude. Very bad costumer service. I will never order from this place again.

Helpful?
Thank Leng L
Kitchener
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 12, 2015

We ordered for delivery and were disappointed with the food. Not a lot to say, will never from them again, poor quality.

Helpful?
Thank jimjam123
Waterloo, New York
1 review
1 of 5 stars Reviewed November 23, 2014

I placed an order with them for delivery. I called 3 times and was told my food would be on the way every time. 2.5 hours after placing my order they call me and the manager YELLS at me saying I'm calling the the wrong restaurant and there was never an order.

Helpful?
Thank Stacy95
Kitchener, Canada
1 review
1 of 5 stars Reviewed October 25, 2014

I called to place an order for take-out. The manager that I spoke to was extremely RUDE!!! He even hung up on me. Common sense...your managing a business, you DO NOT treat customers like this. I was disgusted with his customer service skills and he couldn't careless. NEVER would we return to this place!!!! I will also be sure to... More 

Helpful?
Thank Michelle S
Kitchener, Canada
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 23, 2014 via mobile

The food ok msg is used But the washrooms are nasty I was a shame that my sister had to use there washroom she will never be back or I an rest if the family . If there washrooms are like that , one can only guess what the kitchen is like So clean that nasty washrooms up Stop being... More 

Helpful?
Thank Timmah72
Kitchener, Canada
Level Contributor
20 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 4, 2013 via mobile

I've dined on and off at Lucky Garden for several years, most recently in July 2013. I've always had great food that's been consistently prepared. If I'm eating by myself, the combination platters offer a large portion of food (more than ample for 1 person with a decent appetite). I had combo #7 - plain fried rice, chicken chop suey... More 

Helpful?
Thank Benjoman
Toronto, Canada
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 13, 2013

My family was gathering at a relative's place in Kitchener after a funeral. We decided to order some Chinese food for 18 people. I place the order by telephone, making sure to speak slowly and clearly to ensure the person taking the order gets everything ( I have experienced missed items and mixups when ordering many items in the past... More 

Helpful?
1 Thank Schnug P
Greenville, South Carolina
Level Contributor
129 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed December 25, 2012 via mobile

Looking for a place to eat after arriving late Christmas Day, decided to try this place at the recommendation of a relative. Hot and sour soup was too sweet. General Tso's chicken tasted dry and not fresh, Mongolian beef was fatty. Eat here if you are hungry and have few other choices.

Helpful?
Thank Quonmisc

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
Cuisine
Chinese
Meals
Lunch, Dinner
Open Hours
Sunday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 5-101 Hazelglen Dr, Kitchener, Ontario N2M 5A2, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: (519) 743-8152

Questions & Answers

Questions? Get answers from Lucky Garden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?