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500 Fairway Rd. S., Kitchener, Ontario, Canada
(519)742-3338
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Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Lunch, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 66 reviews
Visitor rating
  • 14
    Excellent
  • 22
    Very good
  • 14
    Average
  • 8
    Poor
  • 8
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
not as good as Guelph

Recently moving from Guelph to kw we wanted to give the Fairway road one a try. I really have high praise for Guelph's location but this one served good food but lacked in good customer service and ambience. Dont get me wrong still love the pad tai but the place is a bit too open and loud and... read more

3 of 5 starsReviewed January 2, 2016
aesmith62
,
Kitchener, Canada
via mobile
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66 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Kitchener, Canada
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really like to food here. Its cheap and you get a lot for the money you get. I eat here pretty often and I`m really happy with the food and the service.

Helpful?
Thank Eddyz
Kitchener, Canada
Level Contributor
82 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

Recently moving from Guelph to kw we wanted to give the Fairway road one a try. I really have high praise for Guelph's location but this one served good food but lacked in good customer service and ambience. Dont get me wrong still love the pad tai but the place is a bit too open and loud and perhaps a... More 

Helpful?
Thank aesmith62
Cambridge, Canada
Level Contributor
47 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed December 27, 2015

I went here with the family and I don't believe that I would be returning as there is nothing special that this establishment offers. We tried the calamari and cheese wontons and both were below average and not served hot or fresh. The calamari was very rubbery to the point it wasn't enjoyable. The crispy fried shrimps were too oily... More 

Helpful?
Thank FoodTraveler213
Richmond
Level Contributor
99 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 8, 2015

We felt like Pho for dinner, but we ended trying other dishes. The Seafood Pad Thai was excellent. The Grilled Nam Rolls started the dinner off in the right track. Unassuming, friendly, multicultural culinary experience.

Helpful?
Thank Cedric T T
Waterloo, Canada
1 review
5 of 5 stars Reviewed October 26, 2015 via mobile

FOOD was excellent and service very good. Waitress ask if there where any questions. Food served on time and as ordered. Would recommend this place and plan to return.

Helpful?
Thank eddieo97
Kitchener, Canada
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 9, 2015

I love Thai food, so this was the closest thai food restaurant to my new apartment. The food looked really good but lacked in taste. Next time I'll order something else. Bubble tea was refreshing. Ambiance is good. I would definitely go back again and try something else. I hope it satisfies my tastebuds.

Helpful?
Thank Shai_920
Kitchener, Canada
Level Contributor
39 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 3, 2015

title sums it up... 2 of us arrived and were seated, waited 23 minutes to order (yep, after 10 I start timing them)... over the next HOUR AND TWENTY MINUTES our food trickled in, first the plain rice after 33 minutes (never any apologies or explanations), then my wife's soup, then the desert, then my COLD curried chicken to go... More 

Helpful?
Thank DnAC
Level Contributor
36 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 8, 2015

I come here at least once a month. Has been my go to spot when my friends and I cant decide what we want. Service is quick and food is always delicious.

Helpful?
Thank Glee4462
Kitchener,ON
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 18, 2015

Everything I have eaten at Ben Thanh is good. We asked to be moved because a couple came in with a crying toddler. They we going to move us and then the toddler couple asked to be moved to a booth.

Helpful?
Thank SimplyAppointments
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 27, 2015 via mobile

What horrible service. Your food never comes out even close to the same time. I certainly do not want to watch other people at my table eat. Nor do I want to watch my food go cold while patiently waiting for my other guests' food to come. The staff are rude and arrogant.

Helpful?
2 Thank Spencer S

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Restaurant Details

Location and Contact Information

  • Address: 500 Fairway Rd. S., Kitchener, Ontario, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: (519)742-3338

Price and Cuisine

  • Cuisine: Asian, Thai, Vietnamese
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Ben Thanh staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?