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Jack Astor's Bar & Grill

$$
American, Bar, Canadian, Grill
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155 York Blvd # 2, Richmond Hill, Ontario, Canada
+1 905-771-9191
Website
Today
11:00 am - 1:00 am
Open now
All hours
Hours:
Sun - Wed 11:00 am - 1:00 am
Thu - Sat 11:00 am - 2:00 am
More Info
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122 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Richmond Hill, Canada
Level Contributor
45 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I have been a customer of this restaurant's since the day it opened! The manager, Anna, recognizes me to say hello but doesn't know my name. I often take large groups of people there but I can no longer eat at Jack Astor's... because of their excessive use of MSG. To be fair Anna may not know there is MSG... More 

Helpful?
Thank Woollie07
SIRdarce, Marketing at Jack Astor's Bar & Grill, responded to this review

Hi Woollie07, Thank you for sharing your feedback. I'd like to take this opportunity to inform you that the vast majority of our food is made fresh in house, with no MSG. In fact, only four of our fifty-five menu offerings contain MSG. They are: Lobster and Crab Dip, Pad Thai Bowl, Miso Sesame Tuna Bowl and Chicken Tacos. Our... More 

St. Catharines, Canada
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

Jack Astors, a well known franchise, well at least to me. When I visit one of these franchised restaurants, I expect to pay a little more for drinks and/or food. I never have minded doing so, but I expect consistent service - NOT be all over me type of service either. Servers to this magnitude of a restaurant must be... More 

Helpful?
Thank Bryan B
SIRdarce, Marketing at Jack Astor's Bar & Grill, responded to this review

Hi Bryan B, I'd like to reach out and thank you for your feedback. At Jack's we strive to deliver the very best dining experience to all our guests, and I'm so sorry your service wasn't as consistent as you've come to expect. I suppose if you're from the St. Catharines area you'd certainly know what to expect since that's... More 

Oshawa, Canada
Level Contributor
394 reviews
247 restaurant reviews
common_n_restaurant_reviews_1bd8 186 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a nice night on their patio with burgers, appies and beer testers. The "1 foot" nachos with beef was very good. I had two different sets of beer testers with lots of flavor in them all. The patio was decent. The burger with side ceaser salad was very good. Prices reasonable for that area. It took ages to get... More 

Helpful?
Thank Rockiroads
SIRdarce, Marketing at Jack Astor's Bar & Grill, responded to this review

Hi Rockiroads, Thanks a bunch for your feedback! I'm so glad you had a good time with us! Since our draught selection is so large we thought it would be a good idea to offer some fun sample paddles - why settle for one when you can have them all!? And thanks for the burger compliment - all our patties... More 

Bracebridge, Canada
Level Contributor
258 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed June 12, 2016

My wife and I went to Jack Astor's with a large group of people. We had made reservations ahead of time and our tables were ready when we got there. Our servers were very good, friendly and efficient. The restaurant was clean and it had a nice atmosphere. Food was served in a timely manner and everyone enjoyed their meals.... More 

Helpful?
Thank MuskokaMan
LDarce2016, Marketing at Jack Astor's Bar & Grill, responded to this review

Hi MuskokaMan, I just want to reach out and thank you for your feedback. I'm so glad to hear that your group had a good time with us - even through a few hiccups. At Jack's we always work hard to deliver the very best food and service. I'm so sorry about your trash can encounter and ensure you that... More 

Toronto, Canada
Level Contributor
249 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
1 of 5 stars Reviewed June 8, 2016 via mobile

I have eaten at Jack Astors many times and I've never had any problems with the quality of their food until eating at this location. We ordered calamari which was basically all breading and no actual calamari. My son ordered chicken wings with hot sauce which were heavily breaded wings completely drenched and dripping in some type of pink sauce... More 

Helpful?
Thank WayneHihoSilver
LDarce2016, Marketing at Jack Astor's Bar & Grill, responded to this review

Hi WayneHihoSilver, I just want to reach out and thank you for your feedback. I'm so sorry that your food quality did not meet your expectations from previous visits. At Jack's we always strive to to deliver the very best food and service to all of our guests. Please contact Becca at socail@sircorp.com so she may personally address your concerns.... More 

Burlington, Canada
Level Contributor
40 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 6, 2016

We stopped in at Jack's for lunch before going to a movie on a Saturday afternoon. We've been going to the chain for years, especially in Oakville as it is in the same lot as the movie theatre. This one is typical of the chain, big, dark, and noisy. So, there were multiple issues. First, the waitress are dressed like... More 

Helpful?
Thank L S
LDarce2016, Marketing at Jack Astor's Bar & Grill, responded to this review

Hi L S, I just want to reach out and thank you for your feedback. At Jack's we work hard to provide the perfect party backdrop to every dining experience- from children's birthdays to 50th anniversaries. Our uniform skirts are athletic skorts, and are intended for comfort – and our female servers have the option to wear pants. I sincerely... More 

Victoria Capital Regional District, Canada
Level Contributor
98 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed May 29, 2016

The menu look acceptable, service was friendly even if it seemed "learned" rather than intuitive. But I would never go back for two reasons: the sound system was turned up so loud it was almost impossible to have a conversation; more seriously, my guest was extremely sick after eating the tuna sandwich.

Helpful?
Thank Vanessa H
LDarce2016, Marketing at Jack Astor's Bar & Grill, responded to this review

Hi Vanessa H, Thank you for your feed back. I'm so sorry to hear that your dining experience went so poorly. Please email Becca Grieb at bgrieb@sircorp.com so she may address your problem more directly. Thank you, Darce L, Jack Astor's Marketing Team More 

Level Contributor
47 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 30, 2016 via mobile

Stopped here after a bustling day at Wonderland. I had a great steak and my son and boyfriend devoured their meal as well.

Helpful?
Thank Tara Y
Chatham, Canada
Level Contributor
38 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 20, 2016

The menu offers nothing out of the ordinary. I had the shrimp tacos which were not the best I've ever had. Customer service was great, we called ahead and our table was ready when we got there. We then heard that some friends wanted to join us and the immediately accommodated an additional 9 people to make us a group... More 

Helpful?
Thank JTTURATO
Walton, Ontario
Level Contributor
73 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 17, 2016

Jack Astor's has a great pub-style menu and is always a fav for our family. last weekend, we had occasion to dine with a large group (32 people) and i was impressed at the organization and efficiency with which this restaurant handled our team group. With only a few hours lead time from when the reservation was made until when... More 

Helpful?
Thank JDMitch

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$10 - $30
Cuisine
American, Bar, Canadian, Grill
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Television, Serves Alcohol, Full Bar
Good for
Bar scene, Families with children
Open Hours
Sunday
11:00 am - 1:00 am
Monday
11:00 am - 1:00 am
Tuesday
11:00 am - 1:00 am
Wednesday
11:00 am - 1:00 am
Thursday
11:00 am - 2:00 am
Friday
11:00 am - 2:00 am
Saturday
11:00 am - 2:00 am
Location and Contact Information
  • Address: 155 York Blvd # 2, Richmond Hill, Ontario, Canada
  • Location: Canada  >  Ontario  >  Richmond Hill
  • Phone Number: +1 905-771-9191

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jack Astor's Bar & Grill and other visitors
1 question
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over a year ago

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Questions? Get answers from Jack Astor's Bar & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?