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1070 Major Mackenzie Drive East, Richmond Hill, Ontario, Canada
905.780.8788
Website
Today
11:30 am - 11:00 pm
Open now
All hours
Hours:
Sun - Thu 11:30 am - 10:00 pm
Fri - Sat 11:30 am - 11:00 pm
More Info
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84 Reviews from our TripAdvisor Community

Traveler rating
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Showing 83: English reviews
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Title says it all! I am a regular here so I can tell you that service can swing (they occasionally have days where they are way understaffed, but are always friendly and helpful), also try to avoid takeout. We've ordered a few times and the taste/portioning seems off. Otherwise, 5/5!

Helpful?
Thank Tim L
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

visiting friends in Toronto area who are from Thailand. They took us here and it was our first experience with Thai food. It was delicious. Very much enjoyed the variety of flavors and spices. My husband has a sensitive stomach and they adjusted the spices so that they were not to hot for him-he had no problem, in fact ordered... More 

Helpful?
Thank mac g g
Toronto, Canada
Level Contributor
33 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed July 7, 2016

Do not judge the book by its cover. We looked at the menu posted on the window, thinking the prices are okay. We walked in and saw the decor, and thought, "uh oh"... Decor is nice, but we wanted to find authentic Thai food, not westernized fancy upscale Thai. We ordered a curry and a Pad Thai. Curry is good,... More 

Helpful?
Thank peko11poko99
Mississauga, Ontario, Canada
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2016

We ordered for a family get together last night but two of us (I'm one of the two) are gluten intolerant. Knowing that Thai restaurants can usually accommodate gluten free requests better than Chinese ones for example, my family member who ordered mentioned that we had a few gluten intolerant eaters and if there was a way to make a... More 

Helpful?
Thank Monique A
Cornwall, Canada
Level Contributor
348 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed June 30, 2016

We've been here before and looked forward to another pleasant meal. The noodle bowls are spicy and nippy, but eh taste does not last very long....too bad. Our meals were delicious and served expeditiously by friendly servers.

Helpful?
Thank olegar31
Level Contributor
62 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 25, 2016 via mobile

Great real Thai food. Green curry is amazing. Lovely place. Very reasonable prices. Highly recommended.

Helpful?
Thank David P
Toronto, Canada
1 review
1 of 5 stars Reviewed June 3, 2016

used to love this restaurant....tonight had the worst experience ever. Ordered takeout, we're vegan. got home and the food had meat in it. Called the restaurant to explain the situation and they replaced the food and offered to deliver the food. Driver comes with the replacement food and at my doorstep, asks me to show him the food with the... More 

Helpful?
Thank Dharmesh M
Richmond Hill, Canada
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 30, 2016

We were two friends, hadn't met in months, so catching up was on the agenda. They don't take reservation on weekend between 7 - 8:30pm... go figure! Took forever to place order for drinks, but for the food they wanted to get the order asap. We ordered a starter, but it came after one of the main dishes, the servers... More 

Helpful?
Thank znzIslandgal
Thornhill, Canada
Level Contributor
35 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 18, 2016

We were very enthusiastic to try this restaurant, hoping for a good Thai restaurant north of Toronto. It was a disappointing experience. The positive side is that the amendments would not be difficult to do. Simply: Avoid bad meat (old, defrosted chicken), and increase the portions that will not convey greed and cheap attitude. I read the same critic from... More 

Helpful?
Thank Rigatoni01
Markham, Canada
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 30, 2016 via mobile

Whenever my folks from Ottawa visit, this is one of the go-to spots. The dishes at Thai Basil rarely disappoints. Unfortunately, they ran out of softshell crabs as that is one of our favourite dishes. The pleasant surprise of the visit was their Panang Curry with chicken. It was super-flavourful and had a nice big of kick to it. Reservations... More 

Helpful?
Thank FoodieT

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
Asian, Thai
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Families with children
Open Hours
Sunday
11:30 am - 10:00 pm
Monday
11:30 am - 10:00 pm
Tuesday
11:30 am - 10:00 pm
Wednesday
11:30 am - 10:00 pm
Thursday
11:30 am - 10:00 pm
Friday
11:30 am - 11:00 pm
Saturday
11:30 am - 11:00 pm
Location and Contact Information
  • Address: 1070 Major Mackenzie Drive East, Richmond Hill, Ontario, Canada
  • Location: Canada  >  Ontario  >  Richmond Hill
  • Phone Number: 905.780.8788

Questions & Answers

Questions? Get answers from Thai Basil staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?