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1070 Major Mackenzie Drive East, Richmond Hill, Ontario, Canada
11:30 am - 10:00 pm
Open now
All hours
Sun - Thu 11:30 am - 10:00 pm
Fri - Sat 11:30 am - 11:00 pm
More Info
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82 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 81: English reviews
Toronto, Canada
Level Contributor
33 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Do not judge the book by its cover. We looked at the menu posted on the window, thinking the prices are okay. We walked in and saw the decor, and thought, "uh oh"... Decor is nice, but we wanted to find authentic Thai food, not westernized fancy upscale Thai. We ordered a curry and a Pad Thai. Curry is good,... More 

Thank peko11poko99
Mississauga, Ontario, Canada
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We ordered for a family get together last night but two of us (I'm one of the two) are gluten intolerant. Knowing that Thai restaurants can usually accommodate gluten free requests better than Chinese ones for example, my family member who ordered mentioned that we had a few gluten intolerant eaters and if there was a way to make a... More 

Thank Monique A
Cornwall, Canada
Level Contributor
342 reviews
193 restaurant reviews
common_n_restaurant_reviews_1bd8 175 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We've been here before and looked forward to another pleasant meal. The noodle bowls are spicy and nippy, but eh taste does not last very long....too bad. Our meals were delicious and served expeditiously by friendly servers.

Thank olegar31
Level Contributor
60 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great real Thai food. Green curry is amazing. Lovely place. Very reasonable prices. Highly recommended.

Thank David P
Toronto, Canada
1 review
1 of 5 stars Reviewed June 3, 2016

used to love this restaurant....tonight had the worst experience ever. Ordered takeout, we're vegan. got home and the food had meat in it. Called the restaurant to explain the situation and they replaced the food and offered to deliver the food. Driver comes with the replacement food and at my doorstep, asks me to show him the food with the... More 

Thank Dharmesh M
Richmond Hill, Canada
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 30, 2016

We were two friends, hadn't met in months, so catching up was on the agenda. They don't take reservation on weekend between 7 - 8:30pm... go figure! Took forever to place order for drinks, but for the food they wanted to get the order asap. We ordered a starter, but it came after one of the main dishes, the servers... More 

Thank znzIslandgal
Thornhill, Canada
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 18, 2016

We were very enthusiastic to try this restaurant, hoping for a good Thai restaurant north of Toronto. It was a disappointing experience. The positive side is that the amendments would not be difficult to do. Simply: Avoid bad meat (old, defrosted chicken), and increase the portions that will not convey greed and cheap attitude. I read the same critic from... More 

Thank Rigatoni01
Markham, Canada
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 30, 2016 via mobile

Whenever my folks from Ottawa visit, this is one of the go-to spots. The dishes at Thai Basil rarely disappoints. Unfortunately, they ran out of softshell crabs as that is one of our favourite dishes. The pleasant surprise of the visit was their Panang Curry with chicken. It was super-flavourful and had a nice big of kick to it. Reservations... More 

Thank FoodieT
Vaughan, Canada
Level Contributor
153 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed April 24, 2016

We have been to this restaurant on multiple occasions and never been disappointed! the green curry with chicken is cooked to perfection so as their other meals! only complaint is that even tho the store is always busy the staff/owner are really CHEAP! You ask for tissue they give you one! you ask for peanut sauce they charge you $1!... More 

1 Thank NumptyBoy5
Toronto, Canada
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 18, 2016 via mobile

Well, it's in the suburbs so I was already expecting over-priced dishes for small portions, but at least a decent flavour. The ambiance was lovely. Nice lighting and a warm feeling perfect for a relaxing dining experience. I ordered two skewers as apetizers, one chicken the other beef. The beef was nicely flavoured but the chicken was almost flavorless. My... More 

Thank yusefams

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
Asian, Thai
Lunch, Dinner
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Families with children
Open Hours
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
Location and Contact Information
  • Address: 1070 Major Mackenzie Drive East, Richmond Hill, Ontario, Canada
  • Location: Canada  >  Ontario  >  Richmond Hill
  • Phone Number: 905.780.8788

Questions & Answers

Questions? Get answers from Thai Basil staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?