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Lone Star Texas Grill

$$ - $$$Mexican, American,
75 Consumers Drive, Whitby Entertainment Center, Whitby, Ontario L1N 9S2, Canada
+1 905-665-3077
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Overview
  • Excellent27%
  • Very good30%
  • Average20%
  • Poor16%
  • Terrible7%
Travelers talk about
“fajitas” (35 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
Mexican, American, Southwestern, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
75 Consumers Drive, Whitby Entertainment Center, Whitby, Ontario L1N 9S2, Canada
All Details
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21 - 30 of 106 reviews

Reviewed May 11, 2017

You can wait to be served for a long time and often by waitstaff that look stressed and rushed. We waited 15 mins for someone to come to the table when they took our drink order and left a second person came over five minutes...More

Thank M G
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded May 17, 2017

Hi M G, Thank you for reviewing Lone Star, we appreciate your feedback. The manager would like to reach out to you. Please email your phone number to tequila@lstg.ca for follow up. The Lone Star Team

Reviewed April 30, 2017 via mobile

Been here and other locations many times over the years, but never commented before. We all definitely noticed that we are getting less for the buck! The coronita is still the best drink! (Margarita and Corona) But not as full as it used to be!...More

Thank Dawn D
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded May 2, 2017

Dawn, Thank you for your feedback. Unfortunately, after chips and salsa being free for over 30 years, we had to make the tough decision to start charging $1 per order. The good with this decision is that waste has been greatly reduced and the net...More

Reviewed April 27, 2017

Went to lonestar in whitby ont last night with 4 friends the service was terrible we got seated at 630 pm and waited for a hour for are food we all ordered water to drink and had to ask for lemon for the water ordered...More

Thank Timothy W
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded May 1, 2017

Timothy, Thank you for your feedback, we appreciate it. My apologies that your group had an unsatisfactory experience. The manager would like to reach out to you. Please email your phone number to tequila@lstg.ca for follow up. The Lone Star Team

Reviewed April 18, 2017

Whenever I crave fajitas this is where we go for fajitas and margaritas!!! Fresh, hot and sooooo good.

Thank Norma M
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded April 21, 2017

Hi Norma, Thanks very much for your nice comments! Hope you can drop in again soon, The Lone Star Team

A TripAdvisor Member
1512
Reviewed March 26, 2017 via mobile

Good waiter service... good variety... terrible portions. Our friend wanted onion rings instead of fries. Sure thing for a 2$ charge and they give him 5 lousy onion rings? I was shocked to hear him say they weigh them. Seriously? Hubby and I shared 4oz...More

Thank A TripAdvisor Member
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded March 28, 2017

Anonymous Author, Thank you for your review. We are glad you were happy with your service received and our good variety. To address your concerns. Our onion rings are weighed because onion rings come in various sizes and by weighing the rings, each guest receives...More

Reviewed February 28, 2017

Tried the Lone Star in Whitby for a change, not really satisfied compared to Toronto locations. Service wasn't up to par. Kept having to ask other waiters/waitresses for things. Place wasn't that busy at the time we came. The company changed FREE salsa & chips...More

Thank TreeWater
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded March 1, 2017

Hi TreeWater, Thank you for reviewing Lone Star, we appreciate your feedback. Our apologies that your service wasn't up to par and that the Chips for Change program wasn't explained to you. The Chips for Change program began in January. There will be a charge...More

Reviewed February 15, 2017

Always great food, especially the chips and salsa that is brought to your table when you first sit down. All items on the menu are great however this particular Lone Star in Whitby, service is extremely slow - to get your food. Quick to take...More

1  Thank Freida782
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded February 16, 2017

Hi Freida782, Thank you for reviewing Lone Star, we appreciate your feedback. If you would like the General Manager to reach out to you to discuss your review further, please email tequila@lstg.ca your contact phone number. Regards, The Lone Star Team

Reviewed January 29, 2017 via mobile

Recently visited with the family - six of us in total. It was busy so we expected to wait. We were told by one of the five girls working the front desk that the wait would be 20-minutes. They called us for our table after...More

Thank EagleEye1899
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded January 31, 2017

Hi EagleEye1899, Thank you for your feedback. My apologies that you had an all around unsatisfactory experience. We would like to have the general manager connect with you, if you could provide us with a contact number we would greatly appreciate the opportunity to speak...More

Reviewed January 18, 2017

Myself and my two children went to the Lone Star in Whitby at around 430 pm as we all had a craving for Fajitas’. The greeter at the door was okay. We were seated in a booth near the back. The Lone Star’s signature salsa...More

Thank lewis010
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded January 19, 2017

Hi lewis010, Thank you for your feedback, we appreciate it. My apologies that you didn't enjoy your fajitas. The manager would like to reach out to you. If you would like to be contacted, please email your contact information to tequila@lstg.ca The Lone Star Team

Reviewed December 30, 2016

I used to LOVE Lone Star. I have been a customer since the Pickering location opened, I want to estimate about 20 years??? I have visited several different locations over the years, but generally was very pleased with the Pickering location. The price for the...More

Thank JennuineP
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded January 3, 2017

Hi JennuineP, Thank you for reviewing Lone Star, we appreciate your feedback and for being a loyal guest. My apologies that you had an unsatisfactory experience, including slow service and incorrect food orders. The manager would like to reach out to you. If you would...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$9 - $25
Cuisine
Mexican, American, Southwestern, Bar
Meals
Lunch, Dinner
Restaurant features
Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Takeout, Waitstaff, Reservations, Accepts Credit Cards
Good for
Large groups, Kids, Families with children
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 75 Consumers Drive, Whitby Entertainment Center, Whitby, Ontario L1N 9S2, Canada
  • Location: Canada  >  Ontario  >  Whitby
  • Phone Number: +1 905-665-3077
  • E-mail
Description
Our famous fajitas are served up fresh - from the warm flour tortillas to the guacamole and the salsa. Wood fire grilled AAA steaks and smokehouse ribs are all prepared in the barbecue pit. Lone Star guarantees great food, warm southern hospitality, and a good time. We are Canada's only authentic Texas restaurant - the real deal...TEXAS to the BONE!
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