We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Swiss Chalet

Canadian, American
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
5284 Highway 7 E, Markham, Ontario L3P 1B9, Canada
(905) 294-6654
Website
More Info
Add Photo Write a Review

31 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 31: English reviews
Markham, Canada
Level Contributor
29 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Food is simply terrible, there is no other way to put it. This is not my ideal choice of restaurant, I only go here a couple times a year because my friends like the cheapness of it. Every dish I've had is somewhere between poor and average. Fries are horrible and soggy. Food is usually cold. It's NEVER decent food.... More 

Helpful?
Thank Yasmin T
Canada
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 23, 2016 via mobile

Took 2 tries, long automated speech, then finally got someone. Pick up counter is slow. Food and price is great though. Chicken and ribs never fail to deliver

Helpful?
Thank NAIDU2
Oshawa, Canada
Level Contributor
103 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed April 9, 2016

Stopped by for lunch. Husband and I ordered the rotisserie beef dinner. Horrible, meat full of fat, cold and very little meat, fries hot and fresh on my plate, cold and old fries on husband plate. Waitress rude, more interested in chatting with other staff members in another room. Blamed the company for the roast beef piece. It is what... More 

Helpful?
Thank barbangi
Markham, Canada
Level Contributor
84 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 23, 2016

Tons of parking since it is located at Markville Mall, service is very good, partly because many of the staff have been there for awhile. Consistent with the quality of your meal. Swiss Chalet has reinvented itself by adding non chicken options to their meal. Most recently roast beef sandwich, hot beef sandwich, roast beef dinner, in addition to pasta,... More 

Helpful?
Thank Fudger1
Markham, Canada
1 review
1 of 5 stars Reviewed March 20, 2016

We recently had family over from the UK. Their mouths were watering for some Swiss Chalet. If I had to choose one word to describe our dinner it would be GROSS. The service was very slow, took 40 minutes for our food to arrive. The ribs were cold and rubbery and full of gristle Every time we tried to complain... More 

Helpful?
Thank Graciechopper
Markham, Canada
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 12, 2016

They advertise a promotion for all-u-can eat fries but this location tells you after the meal that you should have ordered a specific entree and proceeds to charge you for the fries you ordered. They also ripped us off for the appetizer. The food is basically ok and the same at every restaurant so avoid this location like the plague... More 

Helpful?
Thank Ken H
Malton, United Kingdom
Level Contributor
50 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 3, 2016

We had ordered a take-out delivery for a family of 4 people. My son ordered a family dinner as well as full-rack of ribs for my daughter which she loved to eat. We couldn't eat the multi-grain rolls coz it was as hard as a rock so we need to throw it out into the garbage. I called the 1-866... More 

Helpful?
Thank shelly l
Stouffville
Level Contributor
89 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed October 30, 2015

First off we wanted to try the new roast beef dinners. The wait service barely spoke English and she was very difficult to understand at times. When we ordered, she said the baked potato was $2.00 more, yet the menu read $ .99. When the meal arrived it looked like a cheap deli served roast beef sandwich but from the... More 

Helpful?
Thank Grant K
Markham, Canada
Level Contributor
73 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 6, 2015 via mobile

A few years back this Swiss Chalet was new clean and up to snuff. Now, the walls have stains on them. The chicken is not up to standard, dry meat, burnt ends; potatoes deep fried in old fat. The secret Chalet sauce is just not enough to bring us back.

Helpful?
Thank Arrestocrat
ontario
Level Contributor
59 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 30, 2015

As we were staying overnight as the Holiday Inn Express, we decided to try the Swiss Chalet for supper. Had not eaten at a Swiss for years. We were pleasantly surprised at the extended menu which included ribs and roast beef. I had the back ribs - fantastic, melt in your mouth and just the right amount of seasoning. My... More 

Helpful?
Thank margaret0077

Travelers who viewed Swiss Chalet also viewed

Unionville, Markham
 

Been to Swiss Chalet? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
Canadian, American
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Serves Alcohol, Reservations, Wheelchair Accessible
Good for
Families with children
Location and Contact Information
  • Address: 5284 Highway 7 E, Markham, Ontario L3P 1B9, Canada
  • Location: Canada  >  Ontario  >  Markham
  • Phone Number: (905) 294-6654

Questions & Answers

Questions? Get answers from Swiss Chalet staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?