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Cactus Club Cafe

Certificate of Excellence
City Centre
American, Bar, Canadian, Southwestern, Gluten Free Options
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5500 No. 3 Rd, Richmond, British Columbia V6X 2C8, Canada
(604) 244-9969
Website
Today
11:00 am - 1:00 am
Open now
All hours
Hours:
Sun - Thu 11:00 am - 12:00 am
Fri - Sat 11:00 am - 1:00 am
More Info
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131 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Food is always great here, it's the service that is touchy. My husband and I will eat here but won't get served after being seated sometimes for 15 mins and ill have to go grab a hostess to grab our waiter. Other times we eat here and it's fine. I wish I can say it's mostly good experiences but it's... More 

Helpful?
Thank katrina1640
Vancouver, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We went there on Friday evening, very busy, able to maintain good service. Good food too! Tips: To make reservation, make sure write down any reference/confirmation# or name of the person who took the reservation. Otherwise, you may end up waiting for another 30-45mins like walk-in guest if they cannot locate your reservation. Music is quite loud, if you go... More 

Helpful?
Thank vacaplan717
Metro Manila, Philippines
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 stars Reviewed 4 weeks ago

One of the few places in Vancouver that service and quality of food are its priority. All servers are well mannered and its best looks and tidy.

Helpful?
Thank chiquiridad
Delta, Canada
Level Contributor
66 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 20, 2016

The food was quite good. I had the jambalaya as an entree, and yam fries and calamari as a shared appy. Lots of flavour, decent portions. Service was good, the place was busy, but our waitress was by regularly. My only complaint was the noise. Truly I can't see how WCB doesn't have noise complaints from the wait staff.

Helpful?
Thank Gordon H
Cactus C, Guest Relations Manager at Cactus Club Cafe, responded to this review

Hi Gordon, Thank you for taking the time to write a TripAdvisor review for our Cactus Club Cafe location. We greatly appreciate all of our guest feedback and reviews.  We are sorry to hear that your experience was not worthy of five stars. If you'd like to provide us with any further details please feel free to reach out to... More 

Richmond, Canada
Level Contributor
173 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

Starting w walking in the door the servers do everything to make your dinner an enjoyable one. We had a birthday party of 8 and all meals arrived at the same time without much waiting. The food was well prepared and tasty The patio is lovely and bright w a cover to keep the sun out. If the sun does... More 

Helpful?
Thank Wings298
Level Contributor
42 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2016 via mobile

Stopped in for a good meal and was once again not disappointed. The Cajun chicken sandwich was very fresh and all components of the sandwich were perfectly succulent The restaurant was very nicely decorated with a large amount of televisions throughout. The noise level was set perfectly so you could talk comfortably. The server was very friendly and attentive to... More 

Helpful?
Thank Jason B
New Smyrna Beach, Florida
Level Contributor
192 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

This seems to be a very popular place. They have seating at the bar along with booths and tables. The menu is varied. My friend had the cod dinner which Wes excellent. I had the halibut tacos which were very good that came with a great sauce to spread in top. Personnel were friendly and accommodating. Recommend.

Helpful?
Thank Jim L
Vancouver, Canada
Level Contributor
240 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed June 18, 2016

We like Cactus Club. Sometimes we go to the one on Burrard for a special occasion; frequently we have lunch at the Burnaby branch on Kingsway. So we headed to the Richmond site with a French friend having a reasonable idea what to expect. We were welcomed and given a great table. The food was excellent. Our friend had the... More 

Helpful?
Thank TheSchindells
Seattle
Level Contributor
55 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

Food and service were great! Only concern is that it is hard to have a conversation with someone - too much noise! Got there early for a business meeting (5pm) not many people there yet but within an hour we couldn't carry on a conversation across the table!.

Helpful?
Thank golf4funn
Kelowna, Canada
Level Contributor
168 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed June 4, 2016

I have been to several Cactus Club Restaurants in British Columbia and must say this one is at the bottom of my list. Although it looked very warm and inviting as I entered inside the lobby area, my partner and I were seated in their covered outdoor area, which was extremely noisy. The acoustics were very poor. Despite the fact... More 

Helpful?
Thank KathleenMcLean

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
American, Bar, Canadian, Southwestern, Gluten Free Options
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Outdoor Seating, Television, Wheelchair Accessible, Full Bar
Good for
Special occasions, Large groups, Families with children, Bar scene
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am
Location and Contact Information
  • Address: 5500 No. 3 Rd, Richmond, British Columbia V6X 2C8, Canada
  • Location: Canada  >  British Columbia  >  Richmond>  > City Centre
  • Neighborhood: City Centre
  • Phone Number: (604) 244-9969

Questions & Answers

Questions? Get answers from Cactus Club Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?