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Cactus Club Cafe

$$ - $$$American, ,
1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
+1 604-244-9969
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Overview
  • Excellent38%
  • Very good44%
  • Average14%
  • Poor2%
  • Terrible2%
Travelers talk about
“jambalaya” (8 reviews)
“truffle fries” (7 reviews)
“steak” (19 reviews)
Restaurant Hours
CUISINES
American, Bar, Canadian, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
All Details
Write a ReviewReviews (234)
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1 - 10 of 223 reviews

Reviewed 1 week ago

This is a great restaurant chain. Menu has a variety of choices. We received wonder service. However these restaurants tend to be busy so there is a waiting time to get your food.

Date of visit: February 2018
Thank ulmartens
Reviewed December 16, 2018

The best service ever our server told us if we didn't like anything she would make it right my wife's dinner was a little to spicy she brought her another one. It was an excellent dinner

Date of visit: December 2018
Thank mexbound51
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello, Thank you so much for taking the time to write us an online review! It’s fantastic to hear about how great your experience was! We look forward to seeing you again soon! Sincerely , Omeed Ghafori

Reviewed December 11, 2018

We were here last in July 2018. I normally don’t do second reviews so close to each other but I wanted to make a comment on the reservation system. After some Christmas shopping at Richmond Centre, we decided to go to the Cactus Club to...More

Date of visit: December 2018
Thank Bottomshelfhockey
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded 3 weeks ago

Hello Bottomshelfhockey, Thank you for taking the time to leave us a very detailed online review! We appreciate your insight, and look forward to seeing you again soon! Sincerely, Omeed Ghafori Manager Cactus Club Cafe Richmond Centre

Reviewed November 13, 2018

Late last year, Cactus Club opened up in Richmond Centre. This popular chain restaurant (similar to Earls, Milestones, and Joeys) reinvented themselves years ago from the kitschy cow-themed decor to a more stylish offering with waitresses that are garbed in tight black dresses. We recently...More

Date of visit: April 2018
Thank pennyandrusty
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded November 13, 2018

Hello Sophie, Thank you for taking the time to leave us a very detailed online review! We appreciate your feedback and look forward to seeing you again soon! Sincerely, Omeed Ghafori Manager Cactus Club Cafe Richmond Centre

Reviewed November 12, 2018

We tried eating at the recently relocated Cactus Club on my last visit to Vancouver, but the wait time was over an hour and I had a flight to catch. This time, we decided to arrive early (5:00pm) to beat the rush, and we still...More

Date of visit: November 2018
Thank Lunchbag917
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded November 18, 2018

Hello! Thank you for taking the time to leave us a detailed review! We appreciate your insight and are glad to hear your food and service were outstanding! We look forward to seeing you again soon! And good tip about the online reservations to ensure...More

Reviewed November 6, 2018

Cactus Club Cafe Richmond is one of those rare places that provides great service, high quality food in such modern comfortable atmosphere with such amazing price especially in Happy Hours. This will definitely please friends, families or travellers who happen to visit our great City...More

Date of visit: November 2018
Thank King-Yee
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded November 8, 2018

Hello King-Yee! Thank you for the fantastic review! I am glad to hear all of the amazing feedback about our restaurant! We are definitely here to please you and your guests with ourstanding food and service anytime and for any occasion! Sincerely, Omeed

Reviewed October 25, 2018

There for dinner tonight. They have valet parking so you don’t have to look for parking. Tour servers Taheera was friendly, happy and knowledgeable about the menu. Our food was delicious and we weren’t rushed to turn the table. Definitely going back. Bravo.

Date of visit: October 2018
Thank Nancy R
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded October 28, 2018

Hello Nancy, Thank you so much for taking the time to leave us an online review! I’m glad to hear your experience was great from valet to your food and service! We look forward to seeing you again soon! Sincerely, Omeed G

Reviewed October 14, 2018 via mobile

This restaurant is truly amazing great food very friendly service cool people a place you can be with friends or alone I was alone her but you are not alone you are surrendered by wonderful and beautiful people I just love this placeMore

Date of visit: October 2018
Thank Vancouverregular
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded October 23, 2018

Hi Vancouverregular, Thanks so much for the incredible review, your words were so kind! We love that you feel so at home at our location, we are lucky to have some of the best regulars in the city, including yourself. We hope you’ll be in...More

Reviewed October 8, 2018

Have only eaten at this Cactus Club on one occasion. Would have eaten here more often but their system only lets you book a table online which is not always feasible. Phoned today to book a table and explained that I was driving and therefore...More

Date of visit: July 2018
Thank Shineygirl
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded October 9, 2018

Hello, Thank you for taking the time to give us some feedback. In an effort to streamline and simplify the reservation process we currently only accept reservations online; however if you cannot make one we leave about 70% of our restaurant available for walk-in guests....More

Reviewed October 5, 2018 via mobile

We visited the Cactus Club in the Richmond Mall for the 1st time. It was very impressive from the outside. It was 2pm and had to wait. No chairs in the waiting area, which sucked. The had young pretty hostesses who are clueless at seating...More

Date of visit: September 2018
Thank Michele S
Omeed G, Manager at Cactus Club Cafe, responded to this reviewResponded October 9, 2018

Hello Michele, Thank you for taking the time to leave us a review. We appreciate the feedback and are grateful for the opportunity to grow and improve. I’m sorry to hear your recent visit wasn’t as great as you expected. I would love an opportunity...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special occasions, Kids, Business meetings, Local cuisine, Families with children, Bar scene, Large groups
Location and Contact Information
  • Address: 1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
  • Location: Canada  >  British Columbia  >  Richmond>  > City Centre
  • Neighborhood: City Centre
  • Phone Number: +1 604-244-9969
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