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Absolutely shocking experience on New Years Eve. Ordered our family NYE curry at 6.15pm (quoted 80mins) we were still trying to make contact at 9.30pm!!! A very hungry family and especially a hungry child! Finally got through and ended up being hung up on!! Food...finally arrived at 10.20pm shortly after ordering a Pizza (as we had given up!!) we offered to accept the food if they took off the cost of the pizzas but they chose to decline and took the food back!
We totally understand that New Years is busy but Tiffins clearly went for quantity over quality/service. Pure greed in my opinion!! Well congratulations, you not only spoilt our New Years meal, but have also lost a customer for life. Well done you!!!More
ive been ordering tiffins for 10 plus years today the owner was extremely rude on the phone swearing and then hanging up when i try to call back he just puts the phone down the menu clearly states free delivery for £15 and over which...i always spend the last couple of times he has tryed adding a delivery charge when i live 5 mins from tiffins i will never order from this place agian i will be looking for a new indian takeawayMore
The food is ok. The service was also good but when it came time to pay a surprise. I had to pay 4 percent extra irrespective of any credit card. Never had this ex0erience anywhere in the world. Very disappointing.
Placed my order through Chef online, received a response and a time for delivery, unfortunately after waiting for over an hour tried calling Tiifins direct nobody answered the phone.. tried several more times still no response..
I will not be using Chef online and definitely...not Tiffins.More
Date of visit: September 2018
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