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Zizzi - Surbiton

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Unit 1 Surbiton Plaza | 38 Victoria Road, Surbiton, Kingston upon Thames KT6 4JL, England
0208 3994160
Website
Today
12:00 pm - 10:30 pm
Open now
All hours
Hours:
Sun 12:00 pm - 10:30 pm
Mon - Sat 11:30 am - 11:00 pm
More Info
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144 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Level Contributor
30 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We came here for dinner yesterday. Myself and my nephew - very fussy 7 year old. I ordered calamari, and meat platter for 2 to share with him as he LOVES deli meats. The calamari wasn't great. The meat platter was delicious. Selection of meats, olives and a chunk of burrata mozzarella with freshly baked bread. I ordered a portion... More 

Helpful?
Thank AliConn
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Have been to Zizzi Surbiton twice now. The service is always the same, not rude but a bit moody, not attentive and the staff would rather play fight and flirt. The first time the pizza was just OK, nothing to rave about. The second time I went I chose the wrapped chicken with potatoes and a white wine sauce priced... More 

Helpful?
Thank Francesca N
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We ate here as they offer some good gluten free choices. It can often be busy on weekends. Good place for children as they offer an activity sheet for them to colour.

Helpful?
Thank Melissa S
Level Contributor
7 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I have been to a lot of zizzi and nearly always enjoyed the food and experience. Guildford and winchester are particularly nice. However the surbiton branch was very disappointing. The service was very slow, and we had to wait for cutlery. The food was also very substandard compared with other branches. In all, this is one to avoid.

Helpful?
Thank Owen B
ZizziRestaurants, Guest Relations Manager at Zizzi - Surbiton, responded to this review

Hello Owen, We’re really sorry to hear that you had a less than excellent experience while dining with us. We’d really like to have a chat with you regarding this visit and if you can make contact with us via email at feedback@zizzi.co.uk and our Customer Experience team will follow up on this incident with you. Please remember to provide... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Absolutely delicious food -compliments to the chef, good service, nice restaurant. Highly recommended !!

Helpful?
Thank Katerina L
London, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

Came here with my dad and sister for Fathers day and were all very disappointed! Firstly, I train team members in how to give proper service for a living so I know how the day should of gone! we arrived to a half laid up table, no knives on any of our napkins, sat down, no drinks order taken which... More 

Helpful?
Thank ChristieFN
Cardiff, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 4, 2016

The food was good. As was the service but a little annoying having 3 different servers trying to do the same thing. Overall I've had better for less but it was still nice.

Helpful?
Thank TrishG47
Level Contributor
3 reviews
2 of 5 stars Reviewed May 24, 2016 via mobile

Came here today for food by myself and have to say not impressed at all cold and fatty was the main course will NOT!!! Will not be back ever was checked on by three different staff for my olives while I waited for the main and not checked at all on the main dish of the beef rib was awful... More 

Helpful?
Thank cormac m
1 review
5 of 5 stars Reviewed April 30, 2016

What a great place for families, it's so rare to walk into a restaurant with kids and really feel comfortable. The staff are relaxed and accommodating, very friendly and prompt with our orders. All the food we've had thus far has been delicious and well made. They have colouring in place mats with stickers to keep the kids busy. All... More 

Helpful?
Thank Lauren-Xante C
Chessington, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed April 26, 2016

Went with a friend and though the food was quite nice, it wasn't special. The portions were quite small and overall I felt it was a bit on the pricey side for what it was. Good service and friendly atmosphere though.

Helpful?
Thank Sarah S

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$13 - $33
Cuisine
Italian, Pizza, Gluten Free
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Takeout
Good for
Families with children
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 11:00 pm
Saturday
11:30 am - 11:00 pm
Location and Contact Information
  • Address: Unit 1 Surbiton Plaza | 38 Victoria Road, Surbiton, Kingston upon Thames KT6 4JL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames  >  Surbiton
  • Phone Number: 0208 3994160
Description
At Zizzi we like to do things a little differently. We don’t do over-complicated recipes or scrimpy portion sizes. We’re all about the well-chosen ingredients, simply put together to make exceptional Italian food.Dine al fresco with an outdoor dining area for sunny weather. The original facade of the converted post office is integrated beautifully with the modern decor inside. Leather booths and chandeliers on the staircase are just some of the features used to pull some of Surbiton’s swankiness inside. And as it was the home of Rupert Bear’s creator, Alfred Bestall, we just couldn’t resist a subtle nod the bear himself here and there.Dine al fresco with an outdoor dining area for sunny weather.

Questions & Answers

Questions? Get answers from Zizzi - Surbiton staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?