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Rooftop Bar - Park Hyatt

Ratings and reviews

Certificate of Excellence2015 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Location and contact

About
Meet us high above the city at The Roof Lounge on the 18th floor, and take in the kaleidoscope of sunset colors while sipping cocktails, sharing light fare and mingling. Reservations are first-come, first-served. Please note that, after 5 PM, The Roof Lounge is strictly 19+. The Roof Lounge does not participate in the Hyatt Gold Passport program. To redeem or collect points, Hyatt Gold Passport guests may charge their Roof Lounge expense to their room.
PRICE RANGE
$19 - $38
Meals
Dinner, Lunch, Late Night, Drinks
CUISINES
Bar, Canadian
FEATURES
Outdoor Seating, Full Bar, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Parking Available, Accepts Credit Cards
Reviews (227)
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213 results
Traveler rating
110
72
24
4
3
Traveler type
Time of year
LanguageEnglish
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110
72
24
4
3
See what travelers are saying:
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1 - 10 of 213 reviews
Reviewed November 6, 2018

Amazing little gem....but closed for renos - and I understand wont be the same afterwards....too bad :(

Date of visit: July 2018
Thank StephanL823
Reviewed September 16, 2018

No longer there! As they are doing massive renos. It will not be the same. That place had tons of history....gone.

Date of visit: October 2017
Thank clive r
Reviewed January 3, 2018

Sad that this place is closed for a while as it was the #1 spot for my husband or parents to celebrate an occasion. Best views of the city, great drinks. Plan to come here in 2019 when it reopens!

Date of visit: November 2017
1  Thank cheseagirl
PR-At-The-Park, Director of Sales at Rooftop Bar - Park Hyatt, responded to this reviewResponded January 5, 2018

We look for you to join us again in the new Roof Lounge when we reopen Park Hyatt Toronto. Thank you for your kind words on our lounge.

Reviewed November 5, 2017 via mobile

We visited on a Saturday afternoon for a drink. Struggled to find the place in the hotel but got there eventually (better signage needed). Service was good. Drinks pricey, as you would expect for a hotel. View is wonderful. We would return here

Date of visit: November 2017
2  Thank BlondeMagpie10
PR-At-The-Park, Public Relations Manager at Rooftop Bar - Park Hyatt, responded to this reviewResponded November 14, 2017

Thank you for your comments which we will share with our team. We look forward to welcoming you back to the reinvented and Park Hyatt Toronto and Roof upon completion of renovations in late 2019

Reviewed October 26, 2017

Feels a bit like an old 80's era bar with moldy smelling carpets and ancient chairs and tables. Thank goodness they are closing this entire hotel down. Nice view though!!

Date of visit: September 2017
1  Thank celiacantanto
PR-At-The-Park, Public Relations Manager at Rooftop Bar - Park Hyatt, responded to this reviewResponded November 14, 2017

Sorry to hear of your disappointment with our Roof Lounge. We look forward to welcoming you back to the reinvented and transformed Park Hyatt Hotel and Roof when our renovations are completed in late 2019.

Reviewed October 3, 2017

After we had dinner we went to the roof lounge 18th floor and what a perfect view of the city in the early evening with all the lights on and the hustle and bustle of downtown big city, it was a fun filled evening

Date of visit: October 2017
1  Thank jaxson
PR-At-The-Park, Public Relations Manager at Rooftop Bar - Park Hyatt, responded to this reviewResponded October 4, 2017

The Roof lounge is the perfect spot to enjoy a cocktail and view of the city. It is second to none in Toronto. We hope you come back again soon.

Reviewed September 29, 2017

I've been to the Roof Lounge for nearly 30 years, since my days at the University of Toronto. This place is pure class. You will not be out of place in a jacket & tie, or suit. You should not go here in shorts or...More

Date of visit: July 2017
Thank J R M
PR-At-The-Park, Public Relations Manager at Rooftop Bar - Park Hyatt, responded to this reviewResponded October 4, 2017

Thank you for your loyalty to our Roof Lounge over the years. It has been a welcome spot for generations, both guests from abroad and locals. We hope to continue to welcome you back for many for years to come.

Reviewed September 5, 2017 via mobile

Very nice and exclusive lounge. Very friendly staff, healthy options. I would recommend the visit. Vegetarian, vegan and a lot of options. Not for younger age.

Date of visit: September 2017
1  Thank ramezd2015
PR-At-The-Park, Public Relations Manager at Rooftop Bar - Park Hyatt, responded to this reviewResponded September 7, 2017

Glad you enjoyed your visit to our Roof Lounge. Thank you for the feedback and comments.

Reviewed September 4, 2017

Another restaurant at the Park Hyatt. If you're not one of the beautiful people, the staff will ignore you, and you'll have to commit the sin of attracting their attention. Everything is tremendously overpriced as well. Even a beer here is more expensive that a...More

Date of visit: September 2017
Thank David P
PR-At-The-Park, Public Relations Manager at Rooftop Bar - Park Hyatt, responded to this reviewResponded September 7, 2017

Apologies for the disappointing customer service experience on the Roof. Rest assured that this is not the norm and certainly not in keeping with the hospitality and customer service we provide. Please contact us directly if we can be of further assistance.

Reviewed August 29, 2017

we popped up to the lounge but could not get onto the terrace so we just stopped for 1 drink. Quite expensive but good service

Date of visit: August 2017
1  Thank hartlovap
PR-At-The-Park, Public Relations Manager at Rooftop Bar - Park Hyatt, responded to this reviewResponded September 7, 2017

Glad you enjoyed cocktails on the Roof. We hope you come back again soon.

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Questions & Answers
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micielar
November 17, 2018|
Answer
Response from clive r | Reviewed this property |
No.The hotel is completly closed due to a massive renovation.
0
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pwr_boat
November 27, 2016|
AnswerShow all 4 answers
Response from David A | Reviewed this property |
I was told no cigar smoking.
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tita955
September 25, 2016|
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Response from Andrey C | Reviewed this property |
They have some heaters outside however I wouldn't recommend in a windy day
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