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DEQ Terrace and Lounge

Claimed
Reserve a Table
2
Sun, 7/21
8:00 PM

Ratings and reviews

Certificate of Excellence2016 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

Meals
Dinner, Drinks
FEATURES
Reservations, Outdoor Seating, Seating, Serves Alcohol, Full Bar, Wheelchair Accessible, Table Service

Location and contact

Reviews (81)
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77 results
Traveler rating
35
22
8
6
6
Traveler type
Time of year
LanguageEnglish
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Traveler rating
35
22
8
6
6
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1 - 10 of 77 reviews
Reviewed 2 weeks ago

Just spent Canada Day weekend in Toronto and, staying at the Ritz-Carlton, the DEQ and Cottage Social became our surprising headquarters. We were so well received by manager Benjamin Fraser and his team that we kept coming back, sometimes twice a day. Great cocktails, delicious...More

Date of visit: July 2019
Thank HSTraveller22
FranckA384, General Manager at DEQ Terrace and Lounge, responded to this reviewResponded 2 weeks ago

Dear HSTraveller22, Thank you for choosing to spend your Canada Day long weekend with us and on the DEQ patio. It was the perfect weekend for cocktails and sharing food. We hope to see you again in the near future. Warm regards, Franck X. Arnold...More

Reviewed June 10, 2019 via mobile

At my visit last night, with only five other guests at the bar, the bar tender paid zero attention to me. I even had to ask, if I could please order a drink . I am not used to this level of service from any...More

Date of visit: June 2019
Thank smithintoronto
FranckA384, General Manager at DEQ Terrace and Lounge, responded to this reviewResponded June 14, 2019

Dear smithintoronto, Thank you for your feedback regarding your recent experience at DEQ Lounge. I am sorry to hear that you did not feel that you received the attention you deserved. Our manager, Ryan Vella, would be happy to discuss your experience with you. Please...More

Reviewed June 9, 2019

Cleon might just be the most perfect server we've ever come across and Courtney at the bar will amaze you with what he come up with. The charred octopus with crispy chorizo bits was my favorite but we also loved the tuna tartare, beef mini...More

Date of visit: May 2019
Thank calltheman
FranckA384, General Manager at DEQ Terrace and Lounge, responded to this reviewResponded June 14, 2019

Dear calltheman, Thank you for choosing to join us at DEQ Terrace and Lounge. We are delighted that you enjoyed the service provided by Courtney at the bar. We hope to see you back again soon. Warm regards, Franck X. Arnold General Manager

Reviewed May 5, 2019

My friends and I went for the afternoon tea to celebrate our friend's upcoming wedding. The staff were very friendly and brought out a special dessert for the bride! The tea selection was exceptional, and I ordered the best jasmine tea I have ever had!...More

Date of visit: April 2019
Thank alisang18
FranckA384, General Manager at DEQ Terrace and Lounge, responded to this reviewResponded May 7, 2019

Dear alisang18, Thank you for choosing to celebrate your friend's upcoming wedding with Afternoon Tea in DEQ Lounge. We are delighted to hear that you and your friends enjoyed the experience and the Sloane Teas. We are always happy to accomodate special requests when we...More

Reviewed April 27, 2019

This restaurant and the service provided is a true to form Ritz experience. I love it when I see a server smile and show genuine interest in the job. That is exactly what happened at the hotel and restaurant. Regardless of whether you a guest...More

Date of visit: April 2019
Thank Inter-nat-nal
FranckA384, General Manager at DEQ Terrace and Lounge, responded to this reviewResponded May 3, 2019

Dear Inter-nat-nal, Thank you for choosing to dine at DEQ Lounge. We are delighted to hear that you enjoyed your experience and the service provided by your server. I will pass your comments on to the team. We hope to welcome you back again in...More

Reviewed February 4, 2019

Go to my Instagram Page @firstclass_001 for great pics of our top notch afternoon tea. Great service, amazing food quality, highly recommend.More

Date of visit: February 2019
Thank FirstClass001
FranckA384, General Manager at DEQ Terrace and Lounge, responded to this reviewResponded February 4, 2019

Dear FirstClass001 Thank you for joining us at DEQ for Afternoon Tea. We are delighted to hear that you enjoyed the experience and service provided by our Ladies and Gentlemen. Also, thank you for sharing your photos on your Instagram account! We hope to welcome...More

Reviewed December 17, 2018 via mobile

Have been for afternoon tea with my girls before but this time went with several girlfriends and their daughters- group of ten. I love this place- the room is pretty and the tea is more ‘haute’ than your usual traditional tea. I don’t like the...More

Date of visit: December 2018
Thank TorontotravelAndrea
FranckA384, General Manager at DEQ Terrace and Lounge, responded to this reviewResponded December 20, 2018

Dear TorontotravelAndrea, Thank you for joining us for Afternoon Tea in DEQ. We do apologize for the disruption with the unexpected leak. I am happy to hear that dispite that, you and your group were able to enjoy the tea service and it was a...More

Reviewed December 16, 2018 via mobile

Where to start? We booked the “Nutcracker High Tea” for our little girls at the Ritz expecting an opulent nutcracker theme with dancing fairies as they have done for the past several years. Instead we were told that they had decided to take a different...More

Date of visit: December 2018
Thank Cokosmile
FranckA384, General Manager at DEQ Terrace and Lounge, responded to this reviewResponded December 17, 2018

Dear Cokosmile, I would like to offer our sincere apologies for your Nutcracker Tea expereince at DEQ Lounge. Our Director of Food and Beverage, David Nak, would be happy to discuss this further. He can be reached at David.Nak@ritzcarlton.com or 416-572-2500. Warm regards, Franck X....More

Reviewed October 21, 2018

First-I really appreciated the restaurant accommodating dietary restrictions for each member of our four person party. The kitchen and waitstaff were attentive, caring and the food was delicious. The tea was terrible. Since the service is high tea, please get better tea so I feel...More

Date of visit: October 2018
Thank globetrotter1975
FranckA384, General Manager at DEQ Terrace and Lounge, responded to this reviewResponded November 9, 2018

Dear globetrotter1975, Thank you for choosing to have Afternoon Tea at DEQ Lounge. We are happy to hear that you enjoyed the sweet and savoury delights. I am concerned that you did not enjoy the tea, as it is a locally hand crafted artisanal tea...More

Reviewed June 24, 2018

The firepit filled deck offered a spectacular view of Toronto's skyline at night. The atmosphere was relaxed yet sophisticated but not stuffy. The staff was attentive and would even go out of their way to obtain items which were not on the menu.

Date of visit: October 2017
Thank MHeathSyr
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