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Prime - CLOSED

18 St. Thomas Street | Windsor Arms Hotel, Toronto, Ontario M5S 3E7, Canada
+1 416-971-9666
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Overview
  • Excellent21%
  • Very good14%
  • Average21%
  • Poor12%
  • Terrible32%
Mar 16, 2016
“Great food and Wonderful staff!”
Sep 10, 2015
“Worst Restaurant Experience of My Life”
Restaurant Hours Closed
CUISINES
American, Canadian, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
18 St. Thomas Street | Windsor Arms Hotel, Toronto, Ontario M5S 3E7, Canada
All Details
Reviews (57)
Traveler rating
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1 - 10 of 57 reviews

Reviewed March 16, 2016

Had a dinner business meeting, and we fit in with honeymooner's and other business people perfectly. Attentive staff, great setting, and the food was amazing!

Thank Marc I
Reviewed September 10, 2015

I called the Windsor Arms to inquire about an expired wagjag voucher for dinner in the restaurant. I spoke with the hostess who left me on hold to check what could be done. When she got back on the line she confirmed that I would...More

1  Thank NM_TO
Reviewed December 2, 2014

November 21st was my grandson's birthday and my daughter booked us for dinner at The Windsor Arms main restaurant to celebrate. When calling to book she explained that it was her son 's ( Oliver) birthday and that after our main course she would like...More

2  Thank Sheryl M
Reviewed August 26, 2014

Don't know if this counts as a review of the restaurant but it's a special event, a wedding at the Windsor Arms Hotel. We went with high expectations and was terribly disappointed by the meal and the service. The set dinner included a salad with...More

2  Thank rarecat
Reviewed January 1, 2014

We went here on my parents 50th anniversary and for our 25th anniversary (which was 4 days earlier). We had an awful experience from every perspective. Right from the start, we could see disorganization and lack of structure. Even though we had a reservation for...More

3  Thank Les2323
Reviewed August 30, 2013

THE MOST HORRIBLE DINING EXPERIENCE. Fast food joints have 100x way better service than the restaurant at the Windsor arms. To start, the hotel concierge interrupted me while I was trying to talk to the maitre'd for no important reason. Then we were seated and...More

3  Thank binamistry
Reviewed July 30, 2013 via mobile

Our prix fixe dinner for two, a Groupon offer, left us wondering why anyone would return. After cracking my brain, I've come up with three reasons why The Living Room (formerly Prime) might be your spot: * You're so enamoured of big kitschy decor (gilt...More

3  Thank Gelatifan
Reviewed July 25, 2013

Food was very good, but service was terrible. We did not order drinks. Other tables that ordered wine got service faster and more attentively than our table so we assume that was the reason for the poor service received

1  Thank SL C
Reviewed June 19, 2013

I have been to the Windsor Arms for tea several times and always had a really good experience. I have wanted to try Prime as I am a vegetarian and their vegan menu looks delicious. What a big disappointment. I went with 2 friends. We...More

1  Thank Georgina W
Reviewed April 28, 2013

This was a first-time visit to the Windsor Arms Hotel and its steakhouse - it will be my last. To be fair, I did go with a Groupon coupon for a fixe-prix meal, so my choice was limited, but I knew that ahead of time...More

1  Thank gateway889
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
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Restaurant Details

Average prices
$31 - $51
Location and Contact Information
  • Address: 18 St. Thomas Street | Windsor Arms Hotel, Toronto, Ontario M5S 3E7, Canada
  • Location: Canada  >  Ontario  >  Toronto>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: +1 416-971-9666
  • E-mail
  • This restaurant is at Windsor Arms Hotel
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