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Hana Japanese Restaurant

Certificate of Excellence
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1381 London Rd, Sarnia, Ontario N7S 1P6, Canada
5193368188
Website
Today
11:00 am - 10:00 pm
Open now
All hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 10:30 pm
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122 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Parksville, Canada
Level Contributor
42 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Although our waiter was friendly and quick with our drinks and food the food was regretfully quite average. I realize that the place was quite full but that should only effect the speed of the food to the tables (which it didn't) not the food quality. We had heard great things about this restaurant in the past but it did... More 

Helpful?
Thank G9832HZdavidm
Sarnia, Canada
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

It kinda breaks my heart to write this review . As I use to love Hana. But I think tonights dining experience was the last hurrah for Hana. Never have i ever experienced the worst kind of disorganization at a restaurant in my life .And I actually are kinda pissed about it it wasn't even busy so their really isn't... More 

Helpful?
Thank Mega08
Wallaceburg, Canada
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to Hana twice now and have been super impressed both times. The variety of food that is available to choose from is mind blowing. I have been able to slowly experiment with sushi, while I know there are several other items on the menu that I would like. The quality of the food had been outstanding. I... More 

Helpful?
Thank SHANNON J D
Sarnia, Ontario, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I was there July 30th with my husband for supper..we had just started to eat when I found hair in my food and of course my supper was ruined. I called waiter over and showed him and he went to talk to his manager. He said sorry and that they take this very serious, we didn't eat anymore and we... More 

Helpful?
Thank Julie S
Level Contributor
53 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 5, 2016

Order by number, descrioptions in menu really good. Food prepared quite fast and looking beautiful. Well worth the visit - hope you will be happy there too.

Helpful?
Thank Hugh C
Port Huron, MI
Level Contributor
169 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

Yes I fully support Hana and they are the best place in sarnia to eat! Their food is unique and different (it's only of the only places that has so called ethnic cuisine). The style of eating at Hana is also a fun and different way. You pay one price and you order continuously off the menu until you literally... More 

Helpful?
Thank sopranocharisma
London, Canada
Level Contributor
49 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 13, 2016

I come here often with my boyfriend and friends, and I do enjoy the food. We almost always get A la Carte, I can never eat my moneys worth of food doing All You can Eat, unless I gorge. A la Carte is very affordable and budget friendly ! I love the avocado maki rolls, and honestly, that's pretty much... More 

Helpful?
Thank Jacklynn1585
North Bay, Ontario, Canada
Level Contributor
108 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 27, 2016

My buddy and I dined here on a Friday evening. The place was pretty full. It's your run of the mill sushi restaurant you see in every town and city. This one's not bad. The Nigiri was very fresh and we particularly liked the shrimp tempura. The Miso soup was hot for a change. The spicy salmon is not too... More 

Helpful?
Thank Luc C
Sarnia, Canada
Level Contributor
39 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 6, 2016

Hana has been on the slippery slope of jacking up prices (well over $20 per person) while degrading the food quality beyond the acceptable point. When the restaurant was first opened it had some amazing sushi and asian dishes but lately all the food there is sloppy. If you are looking for a place to gorge on all-you-can-eat sushi then... More 

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Thank Badtrippr
Queenstown, New Zealand
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 26, 2016

When Hana first opened I went a handful of times a really enjoyed it. However, after dining there today I will never go back. I went there today with my mom, who has only ever had sushi once. We ordered several dishes all of which, with the exception of our edamame, were incredibly disappointing if not inedible. First off, the... More 

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1 Thank 129R0se_S

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Large groups, Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:30 pm
Saturday
11:00 am - 10:30 pm
Location and Contact Information
  • Address: 1381 London Rd, Sarnia, Ontario N7S 1P6, Canada
  • Location: Canada  >  Ontario  >  Sarnia
  • Phone Number: 5193368188
Description
My wife and I had lunch here yesterday (August 9, 2011). The restaurant opened on July 29th at the old Pepper Jack’s / Kelsey’s location.
We enjoyed our meal. The cost, excluding trip, was $32.95 for the two of us. Japanese restaurants seem to be a little on the pricey side so this amount was not unexpected.
On this particular day they were having problems with their credit/debit card system, and it was a “cash-only” operation. Patrons were directed to a cash machine at a nearby bank in the same plaza.
The lunch clientele seemed mostly drawn from the casually dressed vacation crowd on this day.
The restaurant advertises itself as “all you can eat”, but it is not buffet style. When we sat down we had to fill out an order form using the menu as a guide and the dishes were then brought to our table. That arrangement might be a problem to diners unfamiliar with Japanese food. How do you know what to try without seeing what was on offer? We filled out our order form, trying to judge how much food to ask for. We eventually placed a second order – just for dessert and there was no delay in having the additional food delivered. But with this kind of ordering system the waitress will likely make 5 to 10 trips to your table. When they get busy, I wonder if there will be delays? We experienced none however.
Everything we ordered was very fresh and tasty and we enjoyed each and every dish.
I guess here in the West we expect our waitresses to have a smile on their faces and generally give the impression that they enjoy their work and appreciate us being there. At Hanas, the waitresses seem to be mostly Chinese girls, and they show very little personality with the customers. To be fair, one or two did respond with a smile to other diner’s friendly remarks, but our waitress was blank-faced throughout. That needs improving.
The décor is really nice and the washrooms are spacious and high class.
I hope this restaurant is a success here in Sarnia and we will have another permanent outlet for Japanese food. They just need to get the waitresses to learn how to smile as they deliver really tasty food.

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?