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This is my husband and my favourite restaurant. We came here frequently before the COVID-19 pandemic set in March 2020. Once the pandemic restrictions were lifted by the Province of Ontario, we came again as a lunch as part of a "Staycation" where the restaurant...practices more COVID safety precautions
The food is always delicious. The staff has always been friendly. We get good value for the substantial portions. This is our go-to place for birthday and anniversary dinners.
The restaurant does take reservations and they seat walk ins as well.More
Date of visit: August 2020
mongolianv, Owner at Mongolian Village West, responded to this reviewResponded September 16, 2020
Thank you for taking time to provide your valuable feedback. See you soon at the Food Bar!
We were in Ottawa on business in November but were unable to get to the Mongolian Grill. Business found us in Ottawa again and we were able to try out this restaurant. We were not disappointed. A large selection of vegetable and protein choices for...our bowls and a large variety of sauce choices. Everything was quickly prepared and brought to our table. I had forgotten that there were soup choices to start and was very happy with my bowl of hot and sour soup. Our wait staff was very attentive and his pineapple margarita hit the spot. We miss having a Mongolia Grill in Saskatchewan and are glad we took advantage of what this location had to offer.More
Date of visit: August 2020
mongolianv, Owner at Mongolian Village West, responded to this reviewResponded August 8, 2020
The restaurant was overfilled, 1hr+ wait times for food. Orders were mixed up. We waited one hour to be served only to find out that our order was cancelled! And then the workers had the gall to argue! Never going back there again.
Date of visit: November 2019
Rohan M, General Manager at Mongolian Village West, responded to this reviewResponded November 22, 2019
Hi, thank you for your feedback. Accept our apology to inconvenience cause. We thrive to improve on our waiting time specially on busy day. Rest assured management is strive to take initiative to reduce wait time and increase efficiency.
the restaurant offers a unique experience where you pick all the raw food and sauces too and hand it in for cooking on a big skillet in front of you - for sure you cannot complain of the food tasing bad since it is you...who chose the ingredients.More
we found the soup entre was a great start especially the hot szechuan soup ( could have used more bamboo shoots, eggplant and tofu. and offers for seconds ).
Overall we found the food was fresh, especially the vegetables etc. the meat cuttings look savage...looking but tasted good when cooked.More
first time I ever ordered the raw ingredients for my meal and then saw the food prepared in front of me. You get to choose the "components" of your meal and the quantity. I like it! Well prepared with a bit of a show added....Very friendly staff.
Note, the restaurant is a bit difficult to find, tucked in a strip mall but well worth the effort to look for it.More
Love the ability to chose my own stir fry and have it prepared by the chef.
This place never fails to deliver good quality food that is delicious.
I was in Ottawa 2 days and made sure I ate there at least twice. I can...hardly wait till my next trip so I can go back again.More
A goto place for me and my mother. Like a buffet style you fill a bowl with what you want. Many choices of vegetables, starches, proteins and sauces. They weigh the bowl (this is how you are charged - by weight) and then cook it...and bring it to your table. You get a soup to start (the tomato is excellent) and a bucket of plain rice. We always have enough to bring home for leftovers the next day.More