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Boston Pizza

3884 Innes Rd | Orleans, Ottawa, Ontario K1W 1K9, Canada
+1 613-590-0881
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  • Excellent34%
  • Very good27%
  • Average18%
  • Poor6%
  • Terrible15%
Travelers talk about
“salad” (2 reviews)
“orleans” (3 reviews)
Open Now
American, Bar, Pizza, Canadian, Pub
$$ - $$$
3884 Innes Rd | Orleans, Ottawa, Ontario K1W 1K9, Canada
All Details
Write a ReviewReviews (33)
Traveler rating
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11 - 20 of 31 reviews

A TripAdvisor Member
Reviewed February 3, 2016 via mobile

When we first walked in we were greeted by the manager on site, He was very friendly and helpful! We were conducting business inside and we were able to get a booth with a plug for our laptop we weren't rushed for anything. We had...More

Thank A TripAdvisor Member
Margaux W, Public Relations Manager at Boston Pizza, responded to this reviewResponded February 5, 2016

Thank you for your kind words! We are glad you had a great time here on Wednesday.We will make sure William is recognized for his great work. For your information, our next live-music nights are on February 17th with Chris Gagnon (he is part of...More

Reviewed January 29, 2016

I had a bad experience with underdone pizza several years ago at this Boston Pizza and I haven't been back since. My son wanted to go here for his birthday dinner so we tried again recently. The hostess and waitress were both very nice and...More

Thank OttawaBri
Margaux W, Public Relations Manager at Boston Pizza, responded to this reviewResponded February 1, 2016

Good afternoon, We are very sorry for your poor culinary experience a few days ago. We would happily discuss it in further detail should you care to give us a call at 613-286.3170 to speak with our General Manager, Leighton Rae. Very kind regards, Margaux...More

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Reviewed August 11, 2015

Best wings in Ottawa! Service excellent & friendly staff. Manager came to table to chat & ask a about the food. Nice touch

Thank Richard N
Reviewed April 5, 2015 via mobile

Just a great ambiance, really good service and the quality of food is really good. You can have a bunch of appetizers instead of a full meal. The beef skewers are to die for

Thank Yves P
Reviewed December 22, 2014

Everything was right, from a warm greeting from an hostess opening the door for you. The place was full (that's a good sign) and after a few minutes wait, my friend and I were escorted to our booth. The service from our waitress was prompt,...More

Thank John S
Reviewed October 26, 2014

Took my daughters for what should have been a treat today. The server was dismissive, annoyed, and unapologetically grumpy. She got the order wrong, was unpleasant when I pointed out my "regular" pizza crust was very thin (it was like overdone construction paper) making me...More

1  Thank Carole P
Reviewed January 18, 2014

Im shocked seeing any negative reviews on here! I have been going every other week with my friends and the food is always GREAT, comes out hot and fresh. The drinks are delicious specially the fish bowl friday special! and also the staff are so...More

Thank Emily O
Jane S, Community Relations Coordinator at Boston Pizza, responded to this reviewResponded January 20, 2014

Thank you so much for your positive response! We truly try to maintain the highest standards in every respect and love any type of feedback we can use to improve ourselves. It is also always good to hear we are making positive impressions! Hopefully see...More

Reviewed August 7, 2013

Went in the other day had great food great service and loved the new look! The atmosphere was really nice and a lot of new faces from before the renovations and everyone was really nice! Recommend going to this Boston Pizza it was a great...More

Thank AshleyRose543
Jane S, Public Relations Manager at Boston Pizza, responded to this reviewResponded August 14, 2013

Thank you so much for the review! We like our new look as well and are so glad you enjoyed! Hopefully see you again sometime soon! -Jane Simpson Community Relations Coordinator Boston Pizza Orleans

Reviewed June 5, 2013

I went for lunch with my wife.... The restaurant was fairly quiet....the waitress who served us was very attentive, but not in an instrusive way. I ordered the Chipotle Penne...it was very good. It's a nice restaurant on Innes road!

1  Thank Vroom_Craig
Jane S, Public Relations Manager at Boston Pizza, responded to this reviewResponded June 12, 2013

Thank you so much for the positive review! Hopefully we will be seeing you again sometime soon! -Jane

Reviewed May 28, 2013

I have eaten here a couple of times in the last few months. Our food has been plentiful, good and hot if it is supposed to be. Very friendly staff and decent prices. I like that I can collect Air Miles here as well I...More

Thank Bejazzes
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$12 - $16
American, Bar, Pizza, Canadian, Pub
Late Night, Drinks, Lunch, Dinner
Restaurant features
Full Bar, Delivery, Takeout, Reservations, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Outdoor Seating, Highchairs Available, Wheelchair Accessible
Good for
Families with children, Kids
Open Hours
11:00 AM - 12:00 AM
11:00 AM - 1:00 AM
11:00 AM - 1:00 AM
11:00 AM - 1:00 AM
11:00 AM - 1:00 AM
11:00 AM - 2:00 AM
11:00 AM - 2:00 AM
Location and Contact Information
  • Address: 3884 Innes Rd | Orleans, Ottawa, Ontario K1W 1K9, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-590-0881
Boston Pizza is a Canadian restaurant that offers a variety of cuisines ranging from pasta, salads, pizza, wings, and many more options. A unique bar and restaurant setting will please all.
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