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Boston Pizza

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Ratings and reviews

#747 of 2,266 Restaurants in Ottawa
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$11 - $15
CUISINES
American, Bar, Pizza, Canadian, Pub
Meals
Late Night, Drinks, Lunch, Dinner
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features, about

Location and contact

Reviews (33)
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LanguageEnglish
Traveler rating
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1 - 10 of 31 reviews
Reviewed September 1, 2017

Food is good and service is very friendly. My Grandkids love this place. They can get what they want and the staff is very good with them. The variety of food is very good so it is not juts a pizza place. they are active...More

Date of visit: August 2017
Thank Pete_Coach
Reviewed August 19, 2017

I imagine that we've been to Boston Pizza restaurants a few hundred times over their 50 year history. As residents of Orleans, we've been to the local restaurant a dozen times since it opened. This review is submitted because our dining experience at the Orleans...More

Date of visit: July 2017
1  Thank FussyVacationers
Reviewed July 1, 2017 via mobile

One of the best family dining experiences I've ever had! Great food, great atmosphere! Will definitely be returning!

Date of visit: July 2017
1  Thank eliascooper
Reviewed April 7, 2017

As franchises, you know what you get. It is a step above fast food, because there is table service and more selection on the menu. But it is cookie cutter franchise food. That said, can you get in and out in 40 minutes for lunch...More

Date of visit: March 2017
Thank Rob L
Management response:Responded April 10, 2017

Thank you for your review Rob!

Reviewed February 26, 2017

Had their $10.00 lunch special. Great deal. Got an individual pizza with a salad...all for ten bucks. Pizza was very tasty. Service was also very good and quick. Will definitely return for more.

Date of visit: February 2017
1  Thank KSBouch
Management response:Responded April 10, 2017

Thank you for your review Kevin! We look forward to serving you once again very soon!

Reviewed August 3, 2016

Good Food Well served by a caring staff. We go there once or twice a month because the food is always the same quality, same presentation and the staff are great. It is the staff that make the big difference for a chain restaurant this...More

Date of visit: August 2016
Thank Earl M
Margaux W, Public Relations Manager at Boston Pizza, responded to this reviewResponded August 5, 2016

Thank you for you nice review Earl!

Reviewed July 31, 2016 via mobile

Stopped here for a quick bite to eat. My spouse ordered the nachos while I had the shrimp tacos. Nachos were not served hot...lukewarm with not enough cheese. My tacos had plenty of shrimp with shredded lettuce. Unfortunately the taco shells were cold. We also...More

Date of visit: August 2016
Thank Carmen H
Margaux W, Public Relations Manager at Boston Pizza, responded to this reviewResponded August 5, 2016

Good afternoon Carmen, We thank you for your review. We are sorry to hear that your food and drink experience was disappointing. If you would like to discuss this further, please feel free to email us at tuttler@bostonpizza.com. We pride ourselves in our food, beverage,...More

Reviewed May 29, 2016

For a chain restaurant the food is good the staff is nice the manager recognized us, it's a good family restaurant.

Date of visit: May 2016
1  Thank princessrocker
Margaux W, Public Relations Manager at Boston Pizza, responded to this reviewResponded August 5, 2016

Good afternoon! Thank you very much for your review. We are very proud of our staff and are glad you had a great experience. Many thanks, Margaux- Community Relations Coordinator.

Reviewed May 2, 2016

This location is amazing. Every time we have eaten at this location, the food has been very good. The manager also goes from table to table asking if everything ok with our meals. A very nice touch. The staff is friendly and attentive.

Date of visit: April 2016
Thank 974Cath
Margaux W, Public Relations Manager at Boston Pizza, responded to this reviewResponded May 4, 2016

Good afternoon, Thank you very much for your kind review. We will certainly pass on the message to our staff to keep up the good work! Have a great day, Margaux

Reviewed February 24, 2016

Took the family there to celebrate a birthday, had a very good time. Service was very good, very quick and efficient. There is plenty of choice on the menu for all types of eater. The restaurant on the whole was very clean and tidy. The...More

Date of visit: February 2016
Thank clairef428
Margaux W, Public Relations Manager at Boston Pizza, responded to this reviewResponded February 25, 2016

Good morning, Thank you for your nice review. We work hard daily to achieve great service and we will transfer your kind words onto our staff! We do apologize for the cold air coming through the door; we will make sure you aren't sitting close...More

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